SE
35-50 years of age | Experience level: 2-5 safaris
Dishonest
We had several problems with this company. I don’t recommend it to anyone for Safari in Kenya. They don’t deliver what they promise even if it is written in the contract. We were supposed to have 2 days Safari in Nakuru and they said they cannot do the second one. They didn’t reimburse us for the second day either. The exact same thing happened to other people travelling with us in the first day, but in their case was in Masai Mara.
Besides this big problem, they don’t have own drivers so they hire 3rd parties, so you can get any kind of driver, they have no control of driver quality. The drivers don’t even know about their company either (I asked all of them).
One of our drivers,for example, had problem in the starting system of his car, we needed to get out of the vehicle and help him to push the car. This can be very dangerous since there are many wild animals in the park.
Their plans and starting/finishing Safari turn are changing very often. You may start at 9 and finish at 16, which it is quite short comparing to what other companies offer. I would rather choose a bigger and more reliable company.
There are several scammers there around.
CZ
50-65 years of age | Experience level: first safari
Reliable and responsible company
I would like to thank the entire Family Leisure team for the flawlessly organized safari.
We visited four national parks, had the chance to see an incredible variety of animals in their natural habitat, and, of course, the “Big Five.”
I would also like to highlight the excellent organization of the whole trip.
All the lodges — and there were five along our route — were agreed with us in advance and did not disappoint.
All transfers were perfectly arranged.
And most importantly — when you book a tour to a country on another continent, you inevitably
worry about who you are dealing with, where your advance payment is going, and whether everything will go smoothly upon arrival.
I can say with complete confidence that this company, and personally
Mr. Geoffrey, can be fully trusted to organize your safari in Kenya.
Thank you!
35-50 years of age | Experience level: first safari
Efficient
Jocky Tours was very quick in responding to our enquires and they were able to accommodate our late change of itinerary. We joint the 6 days Safari tour and it was amazing. Richie was an excellent guide who has all the answers about safari, animals and Kenya. He is well connected with park rangers or other guides in the park, always managed to find us the best spots to see the animals and we saw all Big 5. He's well organized, keeping it on time with the schedule but also willing to adjust if needed. He keeps the car very clean after everyday adventure, which is very important because you do spend a lot of time in the car during game drive and on the road. Overall very good experience!
IT
20-35 years of age | Experience level: 2-5 safaris
Fantastic organisation and everything beyond our expectations, super recommended agency
We booked from Italy and the conversation with the agency was always excellent and fast. Very helpful and super kind. Fantastic safari with a special driver Francic who showed us all 5 the big five.
I absolutely recommend it if you want to live a unique and also personalised experience. Thank you all very much for your professionalism
IN
35-50 years of age | Experience level: 2-5 safaris
Absolutely delightful
Wilson is an amazing spotter and guide.. He knows the place, animals and their behavior so well.. He's patient and will go above and beyond to show you the best of wildlife..It was an amazing experience..
BE
20-35 years of age | Experience level: first safari
Kruger Safari Co. was a great operator which was super flexibel, always on time and communicative
Our first safari experience was incredible nice. We were guided from the beginning to the end, without needing to take care about anything. The staff was always friendly and happy to help. Due to bad weather conditions, they even changed the day schedule last minute to make sure we had the best experience. Communication was super smooth and always reachable. We enjoyed every second of it and can only recommend it!
BE
20-35 years of age | Experience level: first safari
Very professional, they do everything to make you have a great time.
Friendly people. I am vegetarian and didn’t tell them in advance, but eventhough they had vegetarian food for every meal.
They are realy honest. Due to wheater issues they changed the Panoramic tour to a private safari without any problem. They are very problem-solving and only want the best for their visitors.
BE
20-35 years of age | Experience level: first safari
Amazing and unique experience, seen the magnificent 7 and did glamping
Amazing service and super kind people. Really had a great experience that we won’t forget easily. We did glamping (luxurious tents) and did several safari tours, we have seen the magnificent 7 and are greatful for that. The tours guides were always super kind and friendly, always ready to help. It really was an adventure and absolutely worth every ZAR!
BE
20-35 years of age | Experience level: first safari
Very friendly and well organized
They made us feel very comfy and welcome, the safari tours were well organized and we saw a lot of animals. They really make the effort to search for animals so you can see as many as possible. We enjoyed the food and overall it’s a great value for money.
BE
20-35 years of age | Experience level: first safari
Amazing service and worth every penny
Very nice safari. You see a lot of animals and the rangers really make an effort to see all the animals.
Even on a cloudy day, they make sure you’re hot enough and protected against rain.
They give you all the information you ask for.
A real recommendation!