50-65 years of age | Experience level: first safari
Excellent
I had a wonderful time it was a great experience and the service was great i will definitely book threw Explore Plus again
50-65 years of age | Experience level: 2-5 safaris
Very accommodating and catered for our needs.
We had a great time with our guide Emmanuel visiting four parks. He had a great knowledge of the parks and animals. Not just the big animals but birds as well. He stopped for our requests for photos and information and we appreciated that he never rushed us while we were looking at anything-- big or small.
He made sure our lunches were well catered and we always had plenty of snacks and drinks.
Everything also went smoothly with payment and our pick-up from the airport even though we were only starting our safari a few days later.
IT
20-35 years of age | Experience level: first safari
FESTO BEST GUIDE EVER!
My family and I had a great time in Serengeti Park and Ngorongoro Crater. We did a three days package (sleeping two nights in the two different parks) to enjoy the best we could Tanzania’s parks. Our guide was super, his name is Festo. He was really nice and always described us every animal in detail. I will surely recommend him, the best guide for your dream safari!!!
65+ years of age | Experience level: first safari
Fabulous
Excellent from start to finish, our guide was great always on time, and got to see all the amazing animals, Masai village great dancing with them 😂 every thing went like clockwork 👌👌very professional company 👍👍
FR
No answer after a reclamation
The car had an issue which made us lost a whole day, there was no compensation and no answer to our messages on both instagram and whathsapp. This is not professional at all. My wife and I were really deceived of this lack of seriousness and sense of responsability.
20-35 years of age | Experience level: first safari
Theodore was professional
The Route was amazing,and special... ... Transport was safe and comfortable
DK
20-35 years of age | Experience level: first safari
Great experience overall with a fantastic team
We had a really nice experience overall and the staff made a big difference.
Ally was super kind and helpful, especially when we had a problem with our luggage. He was always warm and willing to help. Joseph explained everything very clearly and made the guide fun and interactive, getting everyone involved. Filomena was always available to answer our questions and help with anything we needed. We also want to mention Daniel, who was very friendly and genuinely cared about us having a good experience.
We stayed at Summit Lodge and Ngare Lodge, and the service and facilities at both places were very good and comfortable.
The only thing we would improve is the organization between groups, flight schedules and safari times. Because of coordination issues with other groups, we only got about two hours of safari in Tarangire, which was a bit disappointing.
Overall, the value for money was excellent.
EE
65+ years of age | Experience level: first safari
Professional, patient, caring, reliable
Got the contact at the hotel. Communication was open and helpful. We had some tecnical issues because of the tight scedule and short terms, but we solved these together. All trip was well planned and held. Guides were competent and the animals well instructed😀. The accommodation was in a great and cozy place. Food was excellent as well. Happy days in Nyerere!
AT
Friendly
Everything ok, friendly driver, good driving, nothing more to say, all ok
ES
20-35 years of age | Experience level: first safari
Everything was great — Theodore was very professional, attentive, and made the whole experience exce
Everything was great. Theodore’s communication and service were excellent, the tour was very well organized, and it offered great value for money. We definitely recommend him.