ES
50-65 years of age | Experience level: first safari
8 Days in Kenya
I have been with my family for 8 days on a safari in Kenya with the Jungleroam agency. The treatment has been spectacular, the hotels we had chosen have not disappointed us and our driver Julius was very friendly and aware of everything at all times. I recommend it because for us who were also going with a teenager it has been a trip to always remember for everyone.
ES
under20 years of age | Experience level: first safari
Julius,he was incredible he made it amazing expirience
it was an amazing experience our gide Julius made it be one of the most amazing experiences of my life.Im so glad we found out this company because with out Julious it wouldn't be the same.
SG
35-50 years of age | Experience level: first safari
Very convenient n organised
The planning of the entire tour is seamless . From the lodging to the food and safari rides. We had an awesome guide EVANS. He knows where to find the animals , very safe driver . Gives us assurance that we are safe in the safari. Me and my family are extremely satisfied .
SG
Evans is very good in showing us around the safari
The communication is very good and they are able to understand and communicate well in English. Evans as our safari guide is very good and he have shown me a very wonderful experience in the safari and has helped us along the way when he brought us from our hotel which is very far from the safari at the start and end of the trip. He has also accommodate to our request and timing which is awesome.
IT
50-65 years of age | Experience level: first safari
Simply Fantastic
The tour was very well organized. They picked me up at hotel in Dar es Salaam, it was a long trip by car to reach Nyerere national park (but the views you find on the road are rewarding!) then we had a wonderful safari in the park and an unforgettable boat trip on the day after. The guide was so kind and full of information and details. The price, very honest.
IT
35-50 years of age | Experience level: first safari
Top experience!!
Our five-day safari through the Serengeti and Ngorongoro was an absolutely unforgettable experience.
Everything was perfectly organised, from the transfers and accommodation to the daily game drives. Everything ran smoothly and professionally, allowing us to simply relax and enjoy every moment. The organisation was truly excellent.
A special thank you to our amazing guide, Ernest, whose knowledge, passion and kindness made the whole experience even more extraordinary.
My favourite day was in the eastern Serengeti — endless, wild and wonderfully deserted, yet incredibly fascinating. And then, in the middle of this breathtaking landscape, we had the privilege of seeing a family of cheetahs. It was a magical moment that I will never forget.
The beauty of Tanzania, the incredible wildlife and the flawless organisation made this a truly unforgettable adventure.
Thank you, Ernest, for making our safari so special! ❤️
IT
35-50 years of age | Experience level: first safari
UNFORGETTABLE
We organized a safari in the Masai Mara in Kenya with Tai Adventures.
Dennis was with us from start to finish, accommodating our every request with courtesy and prompt responses.
There were three of us and we opted for a private jeep safari. It obviously wasn't a budget option, but we couldn't have made a better choice: we saw so many animals and were free to make our own decisions. We stayed at Enchoro Wildlife Camp, which, I must say, was quite comfortable. The food was excellent, and the staff was friendly. The only downside: the bathroom requires a lot of adaptability.
A special thanks to our guide, James: fantastic, professional, and incredibly friendly!!!
We recommend Tai Adventures!
(automatic translation from Italian)
CN
20-35 years of age | Experience level: first safari
It was not a very good journey.
On May 28th, the manager of the travel agency sent me a quotation via email and added me on WeChat. On May 30th, we first confirmed our arrival and departure times on WeChat. On May 31st, after finalizing the hotel and other details, we paid the deposit to complete the reservation. On June 1st, we sent her the specific arrival time (13:40 on the 22nd), flight number, and other information for the second time. Apart from asking for the itinerary, there was no other communication in between. However, on June 19th, two days before departure, she suddenly informed us that our arrival time was too late to catch the first day's itinerary and that we would need to pay a private transfer fee of $300. Initially, she explained that she had assumed it was 2am, but after seeing the chat record I provided showing 13:40, she said she had thought it was the departure time. Finally, she claimed that we only informed her of the specific arrival time after the reservation was finalized. In summary, she ultimately admitted it was a mistake and apologized for it, but we still had to pay an additional fee of $200!!
We have questions about this. Regarding the arrival time, we provided it multiple times before and after the reservation, even providing the flight number. Why wasn't it confirmed earlier? Why was it only raised when all hotels were booked before departure? We believe that $200 is not a cost we should bear.
As compensation, the manager offered us a complimentary tour of the Marseille market. However, this was not discussed with the driver in advance, which led to a lengthy communication breakdown between us and the driver on the final day. The driver claimed he was unaware of this additional itinerary, as it was not listed on the schedule. Although he eventually took us there, we felt extremely exhausted and the entire communication process was far from smooth.
Due to the overpayment of $200, we did not provide an additional tip to the driver. It was stated that tipping the driver was not mandatory, but when we finally left, the driver made very impolite facial expressions and gestures in public towards our failure to tip him. We felt very hurt!!!
In short, it was an unpleasant journey.
IT
50-65 years of age | Experience level: first safari
Excellent organization and helpfulness
Excellent organization for a 6-day safari.
A special thank you to our driver Papa and our guide Samuel two wonderful, always-helpful people
We will never forget you
35-50 years of age | Experience level: first safari
Outstanding
Sam & Fred is the Epitome of the "welcome home" phrase. from airport pick up to game drive, they thought of every detail.
My family and I travel often enough to know the value of good service.
The time spent will never be forgotten.
We communicated via video chat when needed to plan details and get a better visual of the goals to accomplish on this trip.
We arrived very late night but they were so patient as we gathered our belongings. We arrived with an amazing sign and custom family cups that we use daily.
From our 5 hour or so drive to Maasai Mara, we learned so much. People, way of life, food, daily traditions, the drive alone was education worthy of a life long learner like myself. Every question was answered thoughtfully and with intention to teach so much more about the Kenya culture and experiences that we could even imagine.
Our game drive was more than expected! They were so excited to showcase what the reserve had to offer. Our days were full of learning, questions, excitement, a catered lunch from our hotel (that was reserved by Sam). Every experience was curated with intention.
On our final day, we peaked with a tour of the Maasai Mara village. To take in this experience, words escape me, but I will say it was a true core memory deposit for myself and family.
We intentionally seeked out a culturally immersive experience and went with the processing of a goat. The people of this village not only took us on the behind the scenes unforgettable day, but one that truly told the life story of the practices of their eating habits.
Every trip moving forward would need to be to this standard of customer service, learning, and cultural immersive standards, or else I dont want it.
I cant wait for the next time.
