BE
35-50 years of age | Experience level: 2-5 safaris
Extraodinary
Very trustworthy travel agency. Good communication. We received a t-shirt and refillable water bottle. So nice. My daughter and me did 5 day trip to Elisabeth park, Bwindi and buyoni lake. The hotels we very good. We were so lucky with our guide/driver Shever. We felt safe and taken care of. We learned so much from him. During the safari in camp George we saw the lions, hipo and leopard from so close. We missed the tree climbing lions, but what an experience in bwindi. When we forgot something, Shever arranged it all. Thank you for taking such good care of us.
50-65 years of age | Experience level: 2-5 safaris
Serengeti Clarity was very helpful in planning our safari and accommodating our requests.
Serengeti Clarity was very responsive and helpful in planning our safari to Kenya and Tanzania and also helped us arrange some activities in Nairobi before our safari began. They provided us with excellent guides (Baslewis in Tanzania was SO knowledgeable about the animals, the birds, and the trees as well as an excellent driver and fun to be around!). All the staff are gracious and kind.
20-35 years of age | Experience level: 2-5 safaris
Good communicator and effective
Booked a baecation to Sarova Shaba with Anthony and the process was seamless. Thank you for timely communication, and a beautiful stay at Shaba. Will definitely be back!
ES
20-35 years of age | Experience level: first safari
They were very efficient and well organized
They were very attentive and responded quickly to all my questions. It was an incredible experience that I would definitely repeat with this company.
20-35 years of age | Experience level: first safari
Friendly Group and Incredible Wildlife
Joining this safari was the best decision of my Tanzania trip. I met travelers from different countries, and the guide quickly created a relaxed atmosphere where everyone felt included.
Tarangire was full of elephants, and I loved watching them move through the baobab trees while our guide explained their behavior. Lake Manyara added a completely different landscape with colorful birds and playful monkeys.
The Ngorongoro Crater looked like a natural paradise, and we saw lions, zebras, buffaloes, and many other animals within a short time. The camping arrangements were comfortable, the meals were tasty, and everything ran smoothly from start to finish.
I left with wonderful photos, new friends, and memories that still make me smile.
35-50 years of age | Experience level: first safari
Patient, funny, and genuinely invested in making sure I got the trip I came for
Four days and three nights through Tarangire, Ngorongoro, and the Serengeti with Eco Life Tours, and they nailed every single piece of it. Pickup was on time, the vehicle was comfortable, and I never once had to wonder what was happening next — the whole trip just ran.
The real standout was my guide, Jimmy. He knew exactly where to be and when, spotted animals I would have driven right past, and answered every question I threw at him about the wildlife, the parks, and Tanzania itself. Patient, funny, and genuinely invested in making sure I got the trip I came for. If you book with Eco Life Tours, ask for Jimmy.
RO
35-50 years of age | Experience level: first safari
Professionalism
An unforgettable safari experience. Everything was perfectly organized and Geoffrey was an excellent guide. I will definitely recommend Serengeti Smile to my friends and family.
Sinari, was absolutely the best. Showed us all the wildlife and made all our wishes came true.
Communication with Serengeti Smile was one of the smoothest I ever dealt with on any vacation I’ve planned, always responding in a timely manner and answering all my questions. Our tour was worth every dollar if not more, they truly made this a once in a lifetime trip. My family felt safe and looked after the entire trip. Would recommend Serengeti Smiles to all my friends and family.
IE
20-35 years of age | Experience level: first safari
Absolutely incredible from start to finish. Made the whole trip so easy for us.
Picking Kiliclimbs for our safari tour was the best thing we done. Been texting Naite the Kiliclimbs tour operator on what’s app and she had everything organised for us. She made everything so easy for us from the first day we arrived in Tanzania. Also our tour guide Logan who we had for the safari was incredible . His knowledge of the animals was brilliant and also his knowledge of cities and towns we passed through on route to the safari in different national parks and reserves. I would highly recommend Kiliclimbs for anybody doing a safari for the first time.
CA
35-50 years of age | Experience level: 2-5 safaris
Deceitful
Do not recommend – I had a terrible experience with Victoria Falls Serious Fun Travel. The company failed to provide the agreed-upon services and has since defaulted on returning my money. After a formal dispute arose, a signed debt settlement agreement was reached where they committed to a partial refund of US$1,500. However, the owner, Marvel, completely broke this contract—only returning US$245 before cutting off communication and defaulting on the rest of the debt.Because of their fraudulent behavior and breach of contract, I have had to file formal fraud reports with the Zimbabwe Tourism Authority (ZTA), the local Tourism Police Unit, and CID Commercial Crime. I am also actively working with my credit card provider to resolve the unauthorized and unfulfilled transaction.Save yourself the stress and avoid this operator. They do not honor their contracts or their legal settlement agreements.
