DE
35-50 years of age | Experience level: first safari
Incredible wildlife
Outstanding! Email contact, communication and consulting services with our agent have been perfect. Travel tips and recommendations for alternatives were very helpful in our selection process. Our lodge was incredible. Thornybush has totally overexceeded our expectations. Service and friendliness of the staff was brilliant and our Safari has been made unforgettable through our guide and tracker which built a perfect co-alliance while driving in the bush. Have seen all big 5 and a bunch of other animals. Every Dollar spent worth. Would love to come back once in a while to repeat this beautiful experience. Food quality was excellent and the taste variety was overwhelming. In a nutshell: Incredible
50-65 years of age | Experience level: first safari
Great experience
Thank you we were very happy with our safari and accommodation.
US
65+ years of age | Experience level: 2-5 safaris
South Africa Safari a $20K DISASTER
My review is based on the Facts concerning our disaster October 2019 Safari: 1. Provided flight times 4X to company, arrived in Cape Town after almost two days traveling and NO ONE from this company was there to meet us, would think that a company had been in business for so many years would have figured out how to meet guests at the airport, we finally found their rep after ONE Hour of searching the airport. We had paid an extra $220 because we were told that the company had to pay a driver to come pick us as we were a separate transfer because of our late arrival. We were very surprised that when we joined our large group that we were packed into a small van with passengers to our knowledge did NOT have to pay an extra transfer fee. We did NOT have a separate transfer as charged. Next, we choose this very expensive company because they advertise in writing that there will be a 10 guests per expedition. Another surprise for us was that we had 28 guests on our expedition which was 4 TIMES the advertised limit!! Because there were SO MANY guests, we were packed into small crowded vans for the entire Cape Town portion of this tour with guides who also served as drivers and their explanations could only be heard in the seat next to the driver, a real disaster, very poorly organized. Also we needed assistance in purchasing SA Rand and were UNABLE to get any assistance from Chris or his employees, we eventually solved the problem ourselves, Cape Town tour was totally disorganized as we had NO idea what to see or what to do with the large amount of FREE time we were given on this tour. This review is just the tip of the iceberg as I could almost write a book on how much we were disappointed on paying over $20K for a safari that we experienced so many problems. We should have spent this large amount of money on a different tour operator who was focused on providing more value for the dollar:(
JP
20-35 years of age | Experience level: 2-5 safaris
Mission impossible of Albert
It was a great experience where we saw so many kind of the animals. Especially lions and cheaters that were so close to me.
The guide from Jocky tours navigated us to the right place to see animals by communicating with other drivers in the National park. Thanks for jokey and guide Albert.
20-35 years of age | Experience level: 2-5 safaris
Thanks to our super tour guide we got to see all our favorite animals
Me and my friends had so much fun on this tour!! We did a 4 day tour conbined with other groups. We were able to see elephants, giraffes and cheaters on the first day. Then we stayed a camp with tents. The place was so peaceful and relaxing. The staff were so kind too. The next few days we were able to see lions, rhinos, zebras, baboons, buffalos and so many more animals!! But we were not be able to see flamingos at lake Nakuru. During the trip we were able to meet so many travelers, share stories and became friends too. Our awesome tour guide Albert was so good a finding the animals and worked so hard to make sure we did all the thing we wanted to do. Thanks a lot Albert and Jocky tours!!
JP
20-35 years of age | Experience level: first safari
Albert was a great guide! Very chill, kind, and let us do all the things we wanted!
The tour was overall great! We got to see all the animals we wanted and also got to eat a lot of yummy Kenyan food as well. One thing I do want people to know about the tour though is the car rides are very long and if you get car sick easily this is one thing I would like you to take under consideration. But besides that, it’s great! Thank you for an awesome 4 days!!
JP
20-35 years of age | Experience level: first safari
Albert is the best guide
Everything was good.
Albert is so helpful.
Massai Mara is great.
Food was good.
US
20-35 years of age | Experience level: first safari
Adventurous and very exciting!
Everything was amazing! The Masai Mara drivers were so informative and great to talk to. We love bud as well! Everyone was able to answer our questions and help us have the best experience possible. I would most definitely book with them again!!
US
20-35 years of age | Experience level: 2-5 safaris
Most Trustworthy, Sincere, and Wonderful Company/Guides to Travel with!
My mom and I booked through Golden Rwanda safaris with Frank. From the moment we booked, to the very end of our trip, everything was seamless. Frank responded to all our emails and questions we had before we got to Rwanda. The price for our trip was the best we had seen anywhere for our length of stay and the activities we wanted to do.
We were warmly welcomed by Frank upon arrival with drinks and taken to our hotel, where everything was taken care of for us. We stayed at some incredible accommodations throughout our 14-night stay. Frank was so flexible in adding things we requested to our itinerary—we were able to add 2 nights in Uganda for gorilla trekking there and community visits and more time in Akagera. We also went to Volcanoes national park for gorilla and golden monkey trekking, spent 3 nights in Nyungwe Forest for chimpanzee trekking and the canopy walk, and 2 nights at Akagera big 5 game park, 2 nights at Lake Kivu, and a few nights in Kigali. Everyplace we stayed and all the activities we did were ready and prepared for us, and Frank provided us with everything we needed. The experiences were incredible- from the gorillas to our Big 5 game drives. Our guides were also very knowledgeable about the history, and the animals on our game drives and trekking activities.
Our guides always went out of their way to get us extra things for our convenience. We were in Rwanda on Christmas and Frank arranged and treated us to an incredible 7-course Christmas dinner at One&Only (super luxury resort) with dancing and performances- it was such a special night! (This was something that was not even in our itinerary). This is just one of the many examples of our guides going above and beyond what was promised!
Frank is such a wonderful host and represents everything good about Rwanda, he truly values providing the best service and experience to his clients, who become like family.
For the Uganda portion of our trip, Frank was not available but provided us with another guide, Isaac, who was also wonderful and tended to our every need. He walked around the village with us all day, for as long as we wanted and ran back to the hotel to get the car when it rained on us. I know I can trust him to provide the best guides.
The vehicles we traveled in were very comfortable and have air conditioning, a fridge for drinks, and lots of room. He also provided us a free WiFi hotspot whenever we asked, and tended to our every request. This experience truly exceeded ALL our expectations!
I would recommend Golden Rwanda Safaris to anyone wanting to visit Rwanda, Uganda, and/or DRC. We will definitely return to book our DRC trip with them!
AE
35-50 years of age | Experience level: first safari
Fantastic holiday @ Nairobi Kenya.
I can say our itinerary was perfect. We had a fantastic holiday in Nairobi Kenya. We started in Maasai Mara at Enkorok Tented camp for 1 night, then spent 2 nights in Mara Triangle, relaxing and exploring the wild life and preserved ancient town. We finished our tour staying at Nairobi. Our vacation provided a blend of knowledge / culture of Maasai family and relaxation in the green environment.
All arrangement / everything that we asked for was fulfilled beyond our expectations by *Donwel Tours & Travel. *Our chauffeur guide *(Nimrod) & Christine* our tour manager was so knowledgeable and friendly, they made the whole experience thoroughly enjoyable and stress free. We are back with many fabulous memories.. I would thoroughly recommend *Donwel Tours & Travel *to be experienced by other travel group.
Cheers ! Rajeev Singh
