50-65 years of age | Experience level: first safari
Pembury Tours Does It All - And Very, Very Well.
If you believe that great advice is the highest form of customer service, look no further than Pembury Tours for your African adventure.
Pembury Tours Does It All - And Does It Very, Very Well. Five Stars!
Our agent Heidi Bedford took care of us from our first big broad "we want to do it all" correspondence, through discussions to make the trip reasonable for foot and wallet, all the way to our last post trip correspondence in search of some expense data. Our group included three couples living in two countries and three very spread out time zones. That never seemed to matter. Heidi's advice and cajoling skills were helpful and spot-on, and her calm and efficient approach assuring. She did it all, including a last minute tour shift, when mine and my wife's flight from the U.S. was delayed a day - shifting the planned tour seamlessly to another day.
For a sense of the mammoth task of coordinating three couples, let me share all of the touch points of this amazing holiday. Our trip included a stay and tours in Cape Town, safari at the Simbavati River Lodge, safari at Arathusa Lodge, Johannesburg, Victoria Falls in Zimbabwe, a river safari on Chobe River in Botswana, and a first class visit to Franschhoek. Heidi handle the connecting flights, ground transportation, and more. She helped book a last minute helicopter ride over Vic Falls. Did we see the Big Five? Yes, yes, yes and so much more. Also important on a trip of this magnitude are the contractors connected with Pembury. First, they were just great people. Specifically - they were ALWAYS on-time, efficient, knowledgeable, and fun people who love their country and are excited to share it - with story telling skill.
I simply cannot recommend Pembury Tours and Heidi more fervently. I hope that you contact them immediately. You will not regret it.
One additional note: Our friends traveling with us from Ireland shared Pembury's itinerary and costs with their long-time Irish travel agent. Our friends told us that their agent couldn't touch what was offered or the come close to the price.
Thank you Pembury Tours. Thank you Heidi Bedford.
CH
35-50 years of age | Experience level: first safari
Amazing safari!
We spent a week on a safari in Lake Manyara, Serengeti and Tarangire parks and are in awe of the nature, but especially of our guide who shared so much details, found the best spots to see animals, was fun to be with and an amazing driver on the challenging roads inside the parks as well as outside. Thank you so much, Calvin!
The company has been great from the beginning till the end, high quality service all along - excellent communication throughout, very reliable and really good value for money! Big thanks to Norah who helped with the initial booking and Maliwaza who took over for any questions we had etc.
I highly recommend Gosheni Safaris! You’ll be in good hands. Unforgettable experience thanks to all staff and, especially, thanks to Calvin!
50-65 years of age | Experience level: first safari
Trip of a lifetime
Ann planned such an amazing trip for our group! Every detail (planned or unplanned) was handled with efficiency. I had Ben as my guide and was so impressed with the knowledge and skill he showed getting us to the right spot for the views of all the animals. I kept thinking nothing could top the previous day...how delightfully wrong I was!
This company is definitely worth the money. Thank you for such a journey.
CA
20-35 years of age | Experience level: first safari
The best safari!!
Joshua was very knowledgeable, friendly and goes out of his way to make sure you enjoy your safari. The communication with the company is easy and it is definitely worth the money. One of the best experiences ever.
CH
35-50 years of age | Experience level: first safari
A week to be remembered
We've been lucky to have Calvin as our tour guide. He drived like a professionnal, spent histoire time finding the best spots and it was magical. We saw cheetah, lions, leopard, buffalos from 2 meters away. Drove in the middle of an elefant family, girafes and many more. Crocodiles, hypos and even 2 of the few rhinos were spotted.
I recommand the comparé and Calvin for the ride of a life.
JP
35-50 years of age | Experience level: first safari
unforgettable experience
The email replies were very quick, and the reservation went smoothly. Thank you for arranging the hotel as requested.
Before departure and during my stay in Kenya, you contacted me regularly to ensure I had no worries, so I was able to travel with peace of mind. It was an unforgettable experience.
The balloon safari, which I requested as an option, was held in a different location from the reservation list. It wasn't something I requested, but it would have been nice if they had explained this to me beforehand.
Overall, it was a great trip. Thank you!
20-35 years of age | Experience level: first safari
Well Arranged
We had a great time on our safari with Go Safari Holidays; everything went according to plan, and the Serengeti was incredibly beautiful with a wide variety of animals. However, we only had four days to travel from the central to the northern region for the River Crossing Migration, which was insufficient to see the entire region, and each day was unique.
CA
65+ years of age | Experience level: 2-5 safaris
Great service and attentiveness
Monica at Safari Retreats was extremely professional and attentive to all of our requests and needs.
Responses were always prompt and helpful.
I would strongly recommend using Safari Retreats for any Tanzania holiday.
FR
20-35 years of age | Experience level: 2-5 safaris
Unforgettable
Many thanks to Robert and our guide Ivan for this Unforgettable and amazing safari through Uganda. We will Remind this incredible moment with Gorillas for life.
IN
35-50 years of age | Experience level: first safari
Arrangements of the iterinary and logistics support lead to complete this memorable trip
It is truly a memorable and lifetime experience of an international trip in Kenya Masai Mara where we veiwed famous animals (Big 5) along with waterfalls, Lake Naivasha, National Park in Nakuru where we had clicked various snaps of animal and the nature of each and every corner of the jungle safari,which I will cherish forever.
