35-50 years of age | Experience level: first safari
The ultimate professionals in all aspects.
Incredible Experience made all the more memorable by the team at African Big Cats Safaris.
From the start of the booking process William and Naomi were more than happy to answer our countless questions and assist with numerous changes and made sure the whole itinerary met and exceeded our expectations.
Makuru our guide was extremely knowledgeable and made sure that we got as much as possible out of our Safari as we could. His guidance and the way explained what we were seeing made the trip all the more enjoyable.
Our once in a lifetime Safari Experience simply could not have happened without the tremendous knowledge, experience and attention to detail from the whole team at African Big Cats Safaris and we can not thank them enough.
65+ years of age | Experience level: first safari
Azie shared a wealth of information during our safari about the animals and the environment.
Azie was very accommodating during our 8 day safari. Before we left Arusha he took me to two grocery stores so I could try to buy goat milk for my coffee. No luck didn't stop him.! He even offered to stop along the road to milk a camel! He spoke Swahili and enroute a few days later there were some young Massai crossing the road with a large herd of goats. He asked if we could buy some goat milk. The young boys were all in! We had a successful and exciting experience assisting in the goat milk caper! Everyday was full of listening to him share his expertise about animals and the environment . He has a great sense of humor. His driving skills kept us moving as we passed many vehicles which had broken down on the rough roads. His shared passion for Africa left us wanting to return. We were able to express our gratitude by sharing an early morning hot-air balloon ride! He is a father of two and the stories he shared of family would make anyone comfortable bringing their children with. Our safari experience still echoes in my memory and vibrates in my being. Azie gives The "Dark Continent' a grand Ray of Light!
SA
35-50 years of age | Experience level: 2-5 safaris
Reliable and always available to answer questiins
Sun Summit & Safaris provided an excellent experience from start to finish. The team was responsive, available at all times, and extremely flexible. Whenever our plans needed adjustment, they handled the changes smoothly and professionally. I would highly recommend them to anyone looking for a reliable and customer-focused safari operator.
35-50 years of age | Experience level: 2-5 safaris
Not Applicable
I did not get to go on the trip. I cancelled well in advance and was told I would be refunded 100% of deposits made. It has been close to a year of promises from Marvel to refund me but no payment has been sent back to me. First, it was an excuse of difficulties sending money back to US from Zimbabwe, etc. There is always a way to send money almost anywhere in this world. I have traveled all-over the world and getting money from one place to another can almost always be worked out. You had no problem receiving my money. I am out of over $2000 USD and now have to go through legal hoops in a different country to attempt to be refunded. My whole reason for postponing and canceling my trip was due to medical reasons for my mother who was planning to go on this trip and physically could not. It is really shameful of your business to be so deceptive amd dishonest.
65+ years of age | Experience level: 2-5 safaris
Brett - dishonest, took our payment for personal mortgage payment
We (4 guests) paid US55,600 for our 'trip of a lifetime' only to find that Brett had taken our final payment to pay personal expenses in relation to his mortgage.
Despite being reassured that he would settle the payments prior to our departure from various accommodation providers, we had to pay directly an additional US18,500 to avoid being stranded.
We travelled in October and have been continually promised a refund which has not materialised.
CA
35-50 years of age | Experience level: first safari
Mermar is absolutely fantastic!
We took 2 private safaris with Mermar. Everything about the safaris was amazing.
Our Guide Gerald was fantastic. He was extremely knowledgeable about the flora and fauna. He had a knack for finding the animals we wanted to see. He was also very personable and fun to be around. We always felt safe when driving with Gerald.
The Land Cruiser vehicles used for our trips were basically new and in excellent condition. The seats were very comfortable, and the roof lifted up allowing us to stand and get a 360deg view.
Prossy did an excellent job of planning everything. Our schedule was packed, but that’s how we wanted it. We had fantastic accommodations where we felt like royalty. Our favorite was the Aardvark Safari Lodge, with Rwakobo Rock and Murchison Falls Bamboo Village close behind. The food was incredible and the restaurants did a good job of catering to our dietary needs (gluten-free and dairy-free).
If you’re contemplating a trip to Uganda for some safaris, I highly recommend booking with Mermar.
CN
20-35 years of age | Experience level: first safari
The boss is very responsible and replies to messages very quickly, much faster than their Chinese customer service.
I highly recommend Caleb, the guide from this tour company. He's incredibly fast at finding animals, knows all the trails, and you don't have to squeeze in with other groups to photograph the same creature. He can spot a lion in the bushes from a great distance—amazing! He works incredibly hard every day, getting up early and working late with us without a single complaint. His driving skills are also top-notch; it felt like everyone on the safari route was his friend.
We had him test our MBTI, and he's an ENFJ—very reliable and responsible.
(automatic translation from Chinese)
JP
20-35 years of age | Experience level: first safari
A reliable tour company with knowledgeable and experienced guides!
Since it was my first safari tour, I wasn’t sure at first what to expect or how to prepare, and I felt a bit anxious. But thanks to Rosemary, the organizer, who kindly explained everything in advance, I was able to join the tour with total peace of mind.
During the tour, our chef Yusuf cooked delicious meals every day - I honestly fell in love with African food!
Our guide, Kefas, was incredibly knowledgeable about safaris and wildlife, and he shared deep insights about the animals we encountered and the situations we observed along the way.
He’s also an excellent driver, so even during long rides on rough roads, I never felt physically exhausted.
Whenever even a small issue came up, the team communicated quickly and provided support right away.
This is a truly trustworthy tour company with reliable, professional guides.
Thank you guys!!!
CH
50-65 years of age | Experience level: 2-5 safaris
Great service
Billy took us from Franschhoek to Aquila Game Reserve. The car was very comfortable and Billy the driver was very pleasant and accommodating to our changing needs. I highly recommend this trusted service.
BA
20-35 years of age | Experience level: first safari
Excellent and well organized trip
We went on a 3 day Safari trip from Zanzibar (Central Serengeti NP, Ngorongoro NP, Tarangire NP) and it was awesome. Professional Safari Africa did pretty well. The tour was well organized. Guide Jonas was excellent, he has vast knowledge about animals and very good eyesight. His English is almost perfect.
As for the wildlife, we saw the big 5 and more. Even pack of 4 black rhinos at Ngorongoro. Accommodation was good, food was good. Car had fridge with cold drinks and water. Also had power outlets to charge phones/cameras.
Communication with their staff was good, we talked on many occasions and they were really responsive.
The only nitpick here is the shortened last day. We could easily spend 1h more at Tarangire, maybe drive down to the river across lunch spot where elephants were drinking. But we left about 12:00 and arrived too early at the airport. But this did not ruin our experience, we saw all what we needed previously.
5/5 trip
