20-35 years of age | Experience level: first safari
The experience was very overwhelming and fun.Kestel tours and travels provides the best services .
Their communication is very good,they always keep you informed and their services are just the best.
ES
20-35 years of age | Experience level: first safari
Amazing Safari in Mikumi!
We were trying to find the right Safari company, and Uhuru Travel (specially Margaret) were very kind and helpful within all the process and attended all the questions or changes we wanted to make in a very kind way an fast. On the other hand, the safari was perfect. Issa, the driver picked us up in Dar Es Salaam and we spend 3 days and 2 nights in Mikumi. The room and hotel were perfect, nice rooms and delicous food. The park is amazing, we were able to see all the animals we wanted and Issa was very good in finding them and explaining all the curiosities and facts about some of the animals we saw. He was super nice and adapted to our needs. So overall, I strongly recommend to use Uhuru Travel ( I also recommended my firends), you will have a great time and for good price compared to other companies! Thank you for making this experience amazing!
DK
35-50 years of age | Experience level: 2-5 safaris
Terrible guide and vehicle!
At first it was quit rapid, swift reply and ordering the tour was easy.
It did a no time leave up to our expectations.
Not because there wasn't any wildlife, but becuase our driver who was NOT near being a guid was just unprofessional, and had not knowledge
of wildlife and the undead. His only method of finding something was to feel after all the others or via the radio to inquire about where something was. Even though we were interested in birds and told him that, he always drove past and it was more about rushing back and forth than seeing anything.
He shortened our trip in Tsavo West because he thought it was too hot. This despite the fact that at the time of day the lions can be seen.
Our trip got worse entering Tsvao in a car which should have been slanted. The dust came in all the way from and it was not possible to sit in the car and breathe.
We were actually happy when we got off at Voi train station and had to take the train to Mombasa, where we will be met by a driver from the company and driven to our next destination Chale Island.
However, it did not get any better unfortunately. We were met by an driver who was also a guide. When he found out we were going to Chale Island it was like a problem, he calles several time naming Chale Island and were upset. We would like to skip lunch and thus arrive earlier. We made this clear to him. But he thought the trip was too long train we needed lunch. Despite the fact that we insisted on skipping lunch several times, he did not. After a one hour drive we ended up at a restaurant. From the time we ordered to the food arrived, an hour and a half went by where we just waited as we arrived late for the buffet. He calls He is very rude and repeatedly scolds the staff in front of us. We feel we are at fault and are guilty of it all. He eats cake while talking while we wait for almost 2 hours for some pom fries and some chicken!
We stopped by a supermarket to buy some water and suddenly he came in to the supermarket too. He wanted a Cola he said, and by the counter he just put it into our basket. I thought he would pick it up, when we had to pay for our stuff. But NO he did not. We ende paying for it, and that made me angry. I did not say anything, and a fex dollars are no problem for me, men it's the principles of doing it in that manner! When we finally reached to place form where we has to take the boat to Chale Island, we both agreed that he should not have any tip at all, both for delaying us for several hours and for the Cola trick.
Then he just out of te blue says " come on, something for the driver"? I find this manner so rood and unprofessional.
All in all a terrible safari with the Natural world and a terrible trip that we didn't enjoyed at any time. Miserable guide, miserable car, then it can not be good. Waste of money and precious time.
We where on a budget safari in Uganda for 10 day before this, and has a great guid and a proper car for less amount of money pr day.
Would never recommend it at alle.
DE
50-65 years of age | Experience level: over 5 safaris
If possible I would rate 10 stars
For 2,5 weeks we travelled through Uganda and Rwanda. Our guide was Ashadu, who really took care of us in an unbelievable way. Everything worked without any complications. Beside the fact, that Uganda and Rwanda with its very beautiful landscapes are really worth a trip, Ashadu never got tired to tell us about the countries, the people and the culture. He drove very safely, answered all of our questions and this made this trip unforgettable. The accomodation and the food were excellent during the journey and especially the trackings to the Chimpanzees, the Gorillas and the golden monkeys have been a unique experience. Thanks again to Cycads and especially to Ashadu.
35-50 years of age | Experience level: 2-5 safaris
Amazing once in a lifetime experience
A well organised tour, with high standards of accommodation. Alex our guide was amazing and put us at ease by taking care of every detail and allowing us to relax and enjoy our trip to the full. We had a magical 5 days exploring Uganda and experiencing the gorillas and chimps.
20-35 years of age | Experience level: first safari
Excellent...,an experience that would wish once more ,motivating and aspiring to majorities. Fantast
Convincing, welcoming, educative and also supportive in any way out...a great pleasure
20-35 years of age | Experience level: 2-5 safaris
Kestel is a reputable travel agency. I had an awesome experience courtesy of them.
Kestel is a reputable travel agency. I had an awesome experience courtesy of them.
Well researched tour guides and travel destinations.
A total value for your money.
20-35 years of age | Experience level: over 5 safaris
I booked a safari with kestel tours and travel on 12th of August, the guide and safari van was pe
The coordination and communications from my agent, innocently was excellent.
20-35 years of age | Experience level: 2-5 safaris
Avoid at all costs - nightmare tour operator!
DO NOT BOOK with African breeze tours – warning! Cate is at best, disorganised, unresponsive and manulipative, and at worst a con artist. AVOID AVOID AVOID
We booked our honeymoon with Cate at African Breeze tours – we were super impressed with her communication, putting together a bespoke package, and offering a great price.
We arrived at the airport, expecting a driver to pick us up from arrival. We landed at 5am, and Cate told us that we would have to wait until 7.30am for her and a driver – which we did.
The next few days were fine, although we hadn’t booked a private tour, no one else joined us, and it was great. We stayed at Treetops (highly recommend a stay here), Samburu Lodge (again a great hotel), and our driver/guide Solomon was good, he was a little maverick, and at times I wasn’t too sure if he was totally sure where he was going or whether we were lost.
The second half of the week though was horrendous, stressful and has really tainted my view of the honeymoon. We arrived after an 8hour drive from Samburu to Lake Nakuru (although Cate told us it was a morning drive, and we would be there by lunchtime – we left at 8am and arrived gone 4pm!). Our driver struggled to find the hotel (Eagle Palace), which was in the city centre, not a hotel you would expect on a safari. Once we checked in, the driver said we should go for a drive around Lake Nakuru, but Cate hadn’t sent all of the money, and so we would need to pay $200USD. With the park only open for another hour, we decided it wasn’t worth it, but we were now worried that our driver didn’t have any money for fuel, and wasn’t prepared to drive us to Maasai Mara until he was paid. Cate didn’t pick up anyone’s calls, said she was having bank issues, and couldn’t pay until the morning. She didn’t read the WhatsApp messages and we had a strife night in Nakuru.
Cate paid the driver his fuel money so we left Nakuru, and headed for the Maasai Mara. En route we switched vehicles and drivers, and it appeared that Cate had booked us onto a tour with another company (Bencia tours – who were amazing!), we checked into the lodge (Ol Moran) and went for a drive the next day. When we arrived back at the lodge the staff were waiting for us and said our agent hadn’t paid for the room and so we were unable to get into our room until we paid $360USD. They had tried to get hold of Cate all day and she had promised to pay, but didn’t. After over 2 hours we managed to scramble together all the money the lodge required and paid it over, only then did Cate pay the lodge and our money was returned later that night. The lodge had told us that Cate had booked us into the lodge on the day we arrived, despite us booking with Cate 9 months before we arrived, and she had confirmed the lodge name and booking with us.
Overall the Safari was great, but African breeze were a nightmare. The company address is a PO box at JIKA airport – and this should be a warning sign to anyone.
AVOID AFRICAN BREEZE TOURS AT ALL COSTS, if you already have booked with them, I suggest you double check that all the accommodation has been booked and paid for before you leave, and that the driver has all the money and park fees before you leave for Safari.
20-35 years of age | Experience level: over 5 safaris
My experience was Amazing, the customer service is great and The packages of are perfect
There communication with clients is awesome,they really know how to engage with clients.They delivered what they had promised and the safari tours are great.. Went to Amboseli with Kestel Tours