US
20-35 years of age | Experience level: first safari
Adventure Makers will make sure every detail is just right. I wouldn't book with anyone else
Stephen (the owner/operator) was so easy to book with and he answered all our questions very promptly. He even met us at our hotel when we arrived and again on the last day before our departure which was very nice and personable. Kiaka was our tour guide for a 5 day safari. We went to Tarangire, Serengeti and Ngorogoro. Kiaka was soft spoken, so kind, very patient and so so knowledgable. We joked that he had magic because we would tell Kiaka what animals we wanted to see and he would go find them. We stayed at Mbugani Tented Camp which was so beautiful. The food was also amazing and they have hot showers/bathrooms inside your tent (towels included) at Mbugani. The staff were so helpful and accommodating. I would highly recommend booking a safari with Adventure Makers Tanzania. I hope to go on another safari and I plan to book with Adventure Makers again.
IT
20-35 years of age | Experience level: first safari
Unforgettable
an incredible experience, with attention to the smallest details. Tunu has always been present, reassuring and helpful. Our guide, Badru, was really great. He accompanied us for 6 days in 4 different safaris and has always been extremely helpful to our every need, great park expert. He was always in the right place at the right time, allowing us to photograph and experience unique moments. Moreover, accompanying us on the safaris he gave us a lot of information about the places we were visiting and where he worked as a driver for 15 years. It was a truly memorable experience and much is also due to the organization and the guide.
20-35 years of age | Experience level: first safari
Outsourced to another operator that provided poor service; bad client service after paying money.
The review is a bit lengthy but please read in full. I booked a 3-day shared tour in Masai Mara from 10-12Aug with 7 other travellers. Tour is operated by Bencia Africa Adventure & Safaris (I wasn't informed of this whatsoever until boarding the van).
Pre-tour: agreed on 2-person tent on SMS with Roselyne who had a friendly tone.
Day 1: Was picked up at 8:30am as scheduled and arrived at office at 9am to get into an uncleaned safari van. Other travellers were told to arrive at the office at 8am, meaning they had to wait for 1 hour pointlessly due to tour operator's poor arrangement.
Arrived at Miti Mingi Eco Camp, waited for 10 minutes, no reception at all and of course no room plans. Had the evening drive and returned to the camp at 630pm. Had a 30-minute wait for dinner, during which the tour guide did not give information on room and meal arrangements until we searched for him around the Camp. After dinner, waited for 1 hour to ask for information ourselves by searching for Camp manager / tour guide / etc. At 9pm, Camp manager said the camp is overbooked and asked me and another male traveller to stay in a 4-person tent (with 2 other people), and said "will talk about other things the next days". The other 6 travellers (1 man 5 women) were driven for >15min to another lower-quality campsite.
Day 2: Tour guide gave minimal explanation of animals (total talking time <15min). Definitely not the best guide as Roselyne described, despite his ability to follow other vans to spot the big 5. Visit to Keekorok Lodge was great.
At the Camp, we found the Camp manager for refund arrangements given the inconvenience and no 2-person tent as agreed due to overbooking. He argued he delivered his services because we spent a night at his tent. He refused to provide refunds because he claimed only the tour operator (Bencia), not the travellers, are their customers. His attitude was poor despite we the customers kept calm.
That night, my roommate and I stayed in the same 4-person tent (with no other people). Note that 4-person tents has worse facility and sanity levels compared to 2-person tents that other travellers stayed in.
Day 3: Had an early morning drive. We weren't informed by the driver of when and where the van will stop for lunch during the drive back to Nairobi.
Went to Bencia's office to complain the above issues and asked for some refunds. Bencia said they need to discuss internally for 2 days and will inform me of the decision. No follow-up since then.
Messaged Roselyne to complain politely. She said "There is no refund! You never slept outside. You ate and used water in the camp." "We don't refund clients after they have done a safari and feel like they need their money back. This is fraud!". No reply on messages sent over various days afterwards.
Fraud or not, my fellow travellers, it's your decision.
ttdr: didn't understand the overwhelmingly good reviews of Hyrax Safari and Roselyne.
NL
20-35 years of age | Experience level: first safari
Absolutely amazing!!
the safari was the most fantastic week ever! we have booked online through SafariHub. In Tanzania we were taken care of by our colsultant and he told us that Leopard Tours is a subsidiary of SafariHub, so we ended up in a jeep of Leopard tours.
during the safari we had our guide Peter. he was definitely the best guide you could wish for !! with his 8 years of experience he managed to find the big 5 flawlessly. Peter told us a lot about the parks, life in Tanzania and nature. He took the time so that we could take the perfect photos and made us feel at home. PETER YOU ARE THE BEST, THANK YOU SO MUCHHHHH!!!
ES
50-65 years of age | Experience level: 2-5 safaris
Professional, responsible, excellent connoiseur of the environment
We enjoyed excellent days of safari with the guide , Eduardo. He is very professional, excellent driver in all kind of complicated roads, and always attentive to our requests. He has shown us the pride that he feel for his land. WE HAVE A GREAT MEMORY of that days
NL
20-35 years of age | Experience level: first safari
Absolutely amazing!!
Our safari in Tanzania (Tanzania Highlight safari, 6 days/5nights) was absolutely amazing! Calvin, our consultant was really helpfull and answered all our questions before the safari starts. on the day the safari started, Calvin was there for the briefing and waved us goodbye. On return Calvin was waiting for us again and took the time to hear our stories. Then arranged a taxi for us to our new accommodation.
During the safari we had our guide Peter. He was definitely the best guide you could wish for!! With his 8 years of experience he managed to find the big 5 flawlessly. Peter told us a lot about the parks, life in Tanzania and nature. He took the time so that we could take the perfect photos and made us feel at home. If we ever go back to Tanzania we will definitely book at SafariHub !!!
FR
35-50 years of age | Experience level: 2-5 safaris
A authentic and magical trip
We spent 10 days in South Africa in the Kruger park and in private reserves. It was a wonderful experience. We were able to discover South African wildlife off the beaten track. We alternated walking safari and vehicle safari. We saw breathtaking landscapes and experienced unique moments observing African wildlife.
The camps were located in unique area with magical views.
Thierry was attentive to our expectations, very keen to share his experiences and always cheerful.
If you want to experience a unique safari far off the beaten track in a cheerful atmosphere, Thierry is the right person to contact.
PT
20-35 years of age | Experience level: first safari
Great experience
Great service provided by karibu safari.
Our driver and guide, James, was very cultured, helpful and friendly.
He provided an amazing adventure in Kenya.
Strongly recommend
20-35 years of age | Experience level: first safari
Great experience!
We did a 5 day safari - 1 day in tarangire, 2 and a half in Serengeti and 1 in ngorongoro. We chose a mix of accommodations, from simple but stunning campsite to luxury tents, and we think it was the best choice!
Some people think 5 days may be too much but we feel the opposite, we would have stayed longer!
Nelson, our guide and driver, was great as well, really professional, knew where the animals usually hide and knew lots of interesting facts about them.
I 100% recommend booking your safari with African ParaÃso.
35-50 years of age | Experience level: first safari
Shawn was great and so knowledgeable
Communications with gem was great and the booking was made so easy.
The Safari was one of the best experiences I have had. A whole day in the south African Bush with animals in their natural environment