CN
35-50 years of age | Experience level: first safari
A terrible company and one that all travelers should beware of
I have always thought that the second-selling travel agency on SafariBooking has basic service guarantees,！
but I am wrong!
The trip was very bad. I changed three cars and three drivers in a row on the road. I didn't have any notices or reminders before, which made me feel at a loss, and there was no apology and explanation afterwards, especially the last driver was not prepared any water for us and we were all thirsty and unbearable, and we couldn't buy any water. The most exaggerated thing was that the driver was unwilling to take me to the airport. The 7-day itinerary included the last delivery to the airport. He asked me to call Uber by myself!
All future travelers！
please don't be blinded by the so-called sales volume and are blinded by more than 1,000 comments, choose this company carefully, and choose a travel agency carefully!
DE
65+ years of age | Experience level: 2-5 safaris
impressive and professional
We had booked a 3 day camping trip in Chobe National Park with 6 people.
We were warmly welcomed into the camp with a cool drink.
The team creates a feel-good atmosphere and you can feel the safety in the bush camp.
The camp was in excellent condition with the best cuisine, cooked on an open fire.
The game drives were excellent with very good explanations, very professional.
We had sensational animal experiences in the park. We felt very comfortable and we really enjoyed it.
Stanza and his team showed all their skills at their best.
Excellent teamwork; highly recommended.
FI
20-35 years of age | Experience level: first safari
Great experience!
We had blast time with our excellent guide and driver Raymond! We were lucky to see 4/5 of Big Five and Raymond knew the park well! Camp conditions are pleasant but dont expect too much - there was power outage regulary. When you have an adventurous spirit, you will be definitely fine! One thing to mention is also communication before the take off. We needed to ask and find out then about changed conditions of park fees which would have effected are tour. Luckily we we offered with many options but transparency of prices were a bit lacking. Overall positive experience because the safari itself was successful!
CA
20-35 years of age | Experience level: 2-5 safaris
Considerate
Lomo is the BEST! This team is seriously amazing, I had the time of my life with Erasto and David taking great care of our group on our 4 day safari experience. The care and attention to detail was some of the best hospitality I have experienced. At every turn my needs were taken care of, and they were checking in on us to make sure we were comfortable and happy. The guides are all knowledgeable and educated on the local ecology; I was asking lots of questions about the animals and was given a thoughtful answer every time. I can't wait to come back.... maybe a honeymoon?! If you are considering Lomo, you should definitely go for them.
DE
35-50 years of age | Experience level: first safari
Total excitement
I requested quotes for safari from 3 different companie and Explorers Wild Adventures offered the best one. The safari was an exciting adventure, we've seen almost every animal in the savannah and could come very close to the lions and cheetahs. I can only recommend taking the tour. We took the standard van, which was ok, but if you like more comfort, I'd advice to take a jeep, as the roads are often long and bumpy.
ES
20-35 years of age | Experience level: first safari
Perfect guide
We loved Collins for being very experienced and nice.
My children were totally happy about him, how he handled Masai Mara park, showing them almost immediately what they needed
SK
20-35 years of age | Experience level: first safari
very nice person and a great driver
Collins was great, patient, always on time and me with my family with two little children felt very safe with him.
we experienced a fantastic safari with him finding big 4 in just a couple of hours on the first day!!! simply the best!!!
ES
20-35 years of age | Experience level: first safari
Highly recommended!
It's been a great experience that will live forever in our memories! The staff was always pretty attentive and ready to meet our expectations.
The local guides, Rapha and Benny were very nice people and they took care of us at every moment. They were very keen to stop anywhere and were always smiling. Jona's soups were really tasty (delicious!) and we even asked for the recipes, although are pretty sure that will not be the same anywhere we cook them! :)
Thanks to Freddy for planning this amazing safari and for keeping an eye out for everything!
We'll be back!
CA
35-50 years of age | Experience level: first safari
A total taking care of
Andrew didn't only organized our 2 days safari and our Kilimanjaro trek. He was also there to reassured us and help us get the help I needed with a doctor when I went sick between the 2 activities. He didn't hesitate and knew exactly what to do. He contribute of our quietude before, during and after this wonderful trip.
Fred is a guide with more than 20 years of experience that we nicknamed our mountain goat.
SG
65+ years of age | Experience level: first safari
My first safari of my life, must say i enjoyed it tremendouslyi enjoyed tremendously
This was my first trip to Africa, my first to Tanzania & my first in Serengeti.
I'm very glad that i was introduced to & went with Wild Root Safaris. They have given me a very good impression of safaris, Serengeti, Tanzania & Africa.
Everything they have promised, they've more than delivered, except that of the big five, we didn't manage to see a rhinoceros. Of course the company can't be held responsible for that - such is nature. And of course, we did see many many more other animals than the 4 of big 5.
We all found Hamisi, our guide, driver, spotter & game-knowledge-sharer, all thrown into one person, extremely helpful, accomodating, sharp, knowledgeable, witty & efficient. We'd like to commend Wild Roots for providing such a nice person to guide us. He had 2 books in the Land Cruiser to let us read more, if we so wished, while we bounced through the tracks of Serengeti. Hamisi also knew when we could check the tyre (pee in wild, near to vehicle, safely).
Accommodation & food were great, as promised. Mathew (presumably, or his staff) was always at hand to clarify when the need arose.
Thank you, Wild Roots & Mathew for the wonderful 3 days (this in retrospect is a little short) in Serengeti.