KR
20-35 years of age | Experience level: first safari
Respond to customer inquiries quickly. But it's hard to communicate when there's a conflict.
I wouldn’t recommend this company
1. Guide
Our guide was a very nice person, but honestly, in our experience, he was more like a driver than a guide. He mostly drove and gave us almost no information. he said “giraff”, “elephant” when we saw animals.
As the days went by, the explanation increased a little, but overall I was not satisfied.
and We found it difficult to communicate with him in English. On the first day, we asked Ngao company to change our guide, but he told us to try to communicate better with him.
2. Vehicle
During the safari,
We had to sit in the car for many hours, but our car was almost the only one without a headrest cushion among the 30–40 cars I saw. It was very uncomfortable.
One window could not be opened, so when we took photos, I had to take them through the dirty window. The window stains were also visible in my photos.
Other cars had their own company logo on the back. Our car had another company’s logo, so we wondered if they had rented the car from somewhere else.
3. Food and accommodation
We chose government-run accommodation to save money. However, the breakfast was like the one in the photo.(before)
We paid more than $1,000 for the safari, but we were given a meal like this. After I complained, they improved the breakfast. (after)
The lunch was also almost the same every day.
Was this because we chose a cheaper option? If they had told us that the service would be like this, we would not have booked with this company.
4. They did not understand what we wanted
I booked this safari because I wanted to see the Great Migration.
Before the trip, I was told that we would see the Great Migration on the first day and the Big Five on the second day.
But on the first day, our guide saw about 10 wildebeest and told us this was the Great Migration.
At the end of the day, he told us that the migration was over and that we would see the Big Five the next day.
We were very confused. I explained that we wanted to see hundreds or thousands of wildebeest moving together, not just 10 wildebeest.
Only after I explained this did they change the plan for the second day so we could see the Great migration.
If I had not said anything, I might have finished the whole safari without seeing the Great Migration that I came to see.
20-35 years of age | Experience level: first safari
Elias was brilliant - he made our trip amazing!
We booked our trip via a UK based travel agent, not knowing who was going to be providing the safari. We are so grateful that it was Suricata and that Elias was our guide - he really made the trip special. He was so friendly and knowledgeable and has a great love and respect for nature. We saw everything we wanted to and more, so close up, and Elias never once disrupted the animals like many other companies/guides were. He has the upmost respect for nature. He was patient and spotted things that other jeeps seemed to miss and drive past. He has such a great knowledge of the areas visited and ensured that we got the most out of our 7 day safari. His knowledge wasn't only wildlife related, but we learnt so much about Tanzania and its culture from him aswell.
The food at the camps and for our hot lunches were great and Elias provided plates, cutlery and cups for us to eat from during our game drives. This is another thing we are grateful for as many others seemed to have boxed packed lunches.
The accommodations were all clean and comfortable, with walkie-talkies provided in all of the tented camps for safety.
I would 100% reccomended booking a trip with Suricata and hope that Elias is your guide!
20-35 years of age | Experience level: first safari
Amazing Tour Guide!
My experiance with Suricata Safaris has been nothing less than FANTASTIC AND AMAZING! Our tour guides name was Elias, who was so knowledgeable about all the animals and plants, he is really friendly and easy to speak to. One thing that stood out the most about him was that he respected the animals, he kept his fair distance from them when they were moving about or trying to cross infront of us, other companies drivers would literally harrass the animals just so their clients could get a good photo which was awful to witness. Elias was superb!! IF you could choose your guide I would recommend him 100% no doubt about it! Thank you so much Elias and Suricata for the experiance, I will never forget what I have seen, heard and felt during my time on safari. Thank you.
35-50 years of age | Experience level: first safari
Amazing safari experience with Axis could have asked for a better driver than Kalvin
Safari with axis was an amazing experience
Our guide kalvin was awesome and a great driver making sure we got to see the big 5 plus all other animals that belong in the masai Mara
IT
20-35 years of age | Experience level: first safari
Unforgettable moments
A beautiful experience, made even more special by our guide, Elly, who made us laugh and helped us create unforgettable memories. He is such a wonderful person, we truly feel like we’ve made a friend. 🇮🇹
IT
20-35 years of age | Experience level: first safari
Rudzani is brillant person who take care of the passengers
Rudzani was an excellent driver: friendly, reliable, and always willing to help. It was a real pleasure traveling with him from the lodge to our hotel in Johannesburg. He was kind and professional, and made us feel comfortable throughout the entire journey. I would absolutely recommend.
20-35 years of age | Experience level: over 5 safaris
An interesting safari
We visited Buffalo Springs National Reserve with a few friends and booked our safari with Jenny’s Adventure Safaris. It was such a beautiful experience! Everything was well organized, we had so much fun, and we truly enjoyed the whole safari. We would definitely recommend Jenny’s Adventure Safaris to anyone looking for an amazing safari experience in Kenya
TR
50-65 years of age | Experience level: 2-5 safaris
Memorable trip with an excellent tour guide
A trip like this is a big investment in a lifetime experience and I have to admit to being a little bit nervous about how it would turn out. I needn't have worried. Simon gave us a nice welcome at the airport and helped us to get ourselves organised on day one despite us arriving at stupid o'clock in the morning. We had a 12-day itinerary which included travelling to Rwanda as well as the must-see areas in Uganda. The highlights for me were Bwindi National Park for the gorilla trekking, the boat cruise in the Kazinga Channel and of course Murchison Falls. Our guide Hilary was exactly the type of guy we needed for this: he was very knowledgeable about all aspects of our experience, as you would expect, with lots of great stories to tell us about Uganda and Rwanda while we travelled. He was calm, patient and well organised, and able to make arrangements effectively to ensure that everything went smoothly. We must have asked him a thousand silly questions, and he dealt with them like a boss. On top of that he clicked with our sense of humour so the long drives between locations became a pleasure and part of the whole experience. If we go back, it will be with him as our guide, for sure. Our sincere thanks to everyone at Amakula for making our trip so memorable.
20-35 years of age | Experience level: first safari
Very friendly and responsive, 100% owned by women!! And by far the most luxury hiking I’ve ever done
The experience was really fantastic! The food was surprisingly really amazing (for cooking on a mountain - no idea how they did it). The operator was very communicative. The guides were incredibly experienced (over 300 trips up Mt. Kilimanjaro) and taught us a lot of Kiswahili on our trip!
IT
20-35 years of age | Experience level: first safari
Raimond was perfect in every way and took amazing care of us.
Our experience with Axis Africa Expedition & Safaris was nothing short of exceptional from start to finish. Every detail of the trip was seamlessly coordinated, showcasing their deep reliability and outstanding value for money. Communication prior to and during the safari was prompt, clear, and reassuring, making the entire planning process completely stress-free.
A special highlight of our journey was our guide, Raimond, who was absolute perfection in every aspect. He took care of us flawlessly, anticipating our every need with genuine warmth and professionalism. His remarkable expertise and keen eye for wildlife ensured we witnessed unforgettable moments on the tour. We felt safe, pampered, and deeply immersed in the adventure the entire time.
If you are looking for a trustworthy and professional tour operator that truly goes above and beyond for its travelers, look no further than Axis Africa. We cannot recommend them—and especially Raimond—highly enough for an extraordinary safari experience.