IN
35-50 years of age | Experience level: 2-5 safaris
Excellent Value for Money Tour to Materuni waterfall and chemka hotsprings
Florian our guide at Materuni willage was a fun guide , he helped us with great pictures and explained coffee making process. They provided excellent vegetarian meals too
Alex our driver was calm even though we had lots of traffic on way back to hostel
50-65 years of age | Experience level: 2-5 safaris
A Memorable Experience!
Rafiki Tembo did a great job providing a memorable Zanzibar and mainland Tanzania safari trip experience for our group of 13 travelers. Lowassa was instrumental in helping us plan the trip, and he was a pleasure to deal with; Lowassa is very polite, responds quickly, and was very accommodating to our needs.
20-35 years of age | Experience level: first safari
Amazing!
We had an amazing experience with Peter as our safari guide. He was very patient with our group as we took a lot of photos, videos, and had many questions that he answered. He went above and beyond to try and find the animals for us to see and explained more about their behavior and actions. We were quite lucky in the many variety of animals we got to see.
FR
20-35 years of age | Experience level: first safari
They still haven’t refunded my money
Very disappointing experience. Despite the positive reviews, this agency has not been professional or reliable.
I booked a Mount Kenya trek and paid a deposit upfront. After the payment, the conditions started changing, so I decided to cancel and requested a refund. They offered other services, which I declined, and clearly asked for my money back.
They told me the refund could only be made by bank transfer and would take 5 days. It has now been more than two weeks, and I still haven’t received anything. I contact them every day, but the only response I get is to keep waiting, with no clear update.
Very poor communication and, most importantly, no refund. I cannot recommend this agency based on my experience.
CN
20-35 years of age | Experience level: first safari
Professional, responsive and memorable safari experience
We had a very enjoyable safari experience with Mountain Warriors Tours and Safaris. Our guide, John, was very friendly, enthusiastic and professional throughout the trip. Whenever we had any questions or small issues, he responded quickly and helped us solve them in a timely manner.
John was also very knowledgeable about the wildlife and the national parks. Thanks to his experience and effort, we were able to see many different animals and had some amazing wildlife encounters during our safari.
We were also generally very satisfied with the hotels and lodges arranged for us, and most of them were comfortable and well selected. Overall, the trip was well organized and we really appreciated John’s warm service and professionalism. We had a wonderful safari experience and would be happy to recommend Mountain Warriors to other travelers.
50-65 years of age | Experience level: first safari
Amazing
We had a wonderful tour of the national parks and the serengeti. We saw so many lions, elephants, giraffes, baboons, zebras, hippos,and so many more different animals. Amazing to see them living free and together in the same spaces. We had a wonderful view of the Great Migration of the wildebeest and the zebras crossing the river. Unbelievable that everywhere you looked you saw herds of wildebeest. Our guide Stanley was very informative and en excellent driver across some of the Rockies dirt roads he kept us safe and knew the best places to spot the animals. He was very patient with us when we wanted to stop and just watch ornifnwe had to go to the shop just one more time!
DK
50-65 years of age | Experience level: first safari
Wonderful, helpful people that made our safari experience amazing and unforgettable.
We just returned from a safari in Tanzania that Stephen organized for us and it was the trip of a lifetime. Stephen’s communication beforehand was excellent. Then our tip started with Martin picking us up at the airport with flowers, giving us our safari names and showing us some wonderful experiences around Arusha - we loved the coffee boys!
The next day Stephen met us with our guide/driver Aziz and we set out touring Tarangire, Ngorongoro, Central and Northern Serengeti. They were all amazing and Aziz was a brilliant guide and driver, it’s not easy to drive on some of those roads and still spot wildlife but he did it! Aziz also helped make the trip unforgettable for our daughter by gifting her the bird book. She will always treasure it.
Thank you to all at Fondness for making a trip of a lifetime for our family of four.
50-65 years of age | Experience level: 2-5 safaris
Lucky was AMAZING!!!
Lucky was a safe driver, extremely smart about the animals in their natural habitat, and took us to see EVERYTHING we wanted to see (we saw all the BIG 5 plus so many more).
50-65 years of age | Experience level: 2-5 safaris
Expertise that you need
We were one of the very first customers of Untamed Safaris a few years ago (Namibia, Zimbabwe and South Africa) and felt that safari was so well handled by them that we used them again for this safari (Kenya, Tanzania, Rwanda).
Whether it was advice on when to go, how long to stay in certain places, how to think about the migration, etc. Ryan continually provided expert advice both then and again this year.
When things “just work” and “work smoothly”, it’s easy to take it for granted but as customers we don’t always see what is happening behind the scenes to make that happen.
It was that experience the first time that made us return to Untamed Safaris for this safari and we’re glad we did.
If you’re looking for someone to help with your planning, you should definitely contact Untamed Safaris.
ES
35-50 years of age | Experience level: 2-5 safaris
Service could be improved, vague planning.
The driver was excellent, and the hotels, while simple, were decent.
However, regarding the 4-day Masai Mara and Lake Nakuru itinerary: it states that you’ll see Lake Naivasha from a viewpoint, but that doesn't actually happen—you drive past it on the road, but there isn't even a stop.
Also, we only spent three hours in Nakuru Park, even though the entrance fee is $95.
The picnic lunch provided during the safari is quite meager—just a piece of bread, a piece of chicken, and some fruit to last the whole day.
On the days we were scheduled to stop at a roadside restaurant for lunch, the stop happened at 11:30 AM 😅.
All in all, the parks were great and the staff were pleasant, but the service itself leaves a lot to be desired.
(automatic translation from Spanish)