35-50 years of age | Experience level: 2-5 safaris
I feel let down
We went to vic falls and Botswana. The second part of the trip was in Botswana at the Chobe river lodge- the team there were fantastic and anja the manager was phenomenal.
I will point out the indigo safari did pay for a bottle of wine as a gesture based on the horrible experience at the first part of the trip at vic falls.
At Vic falls we stayed at the kazabambezi lodge. The lodge itself was ok- that said the room we were given had no working tv or wifi from the end of night one to the end of night 2 into day 3. Wires seemed to be crossed and they got someone in on the last night and 3rd morning g our last day to fix it.
I made the representative at indigo aware of the situation and asap this was not what we paid for and suggested we would need compensating. That individual then made the team at the lodge aware of us requesting compensation and I was the approached in my room by the owner of the property angrily saying I would not be getting compensation station and that everything worked fine and that I had made it up.
My issue is not with the tv not working but with the indigo representative making the lodge aware and then me being approached angrily. As I am in a same sex relationship i did not feel safe when approached angrily by the owner in a country where same sex couples have zero rights.
This spoiled the whole time in vic falls and made me want to get out of the are immediately.
Not a good experience.
In addition i was told on 2 occasions to calm down and watch my tone by the representative at indigo, when i was neither emotional nor abusive, just assertive as times had been left off our booking form.
I will not use the company again.
BE
35-50 years of age | Experience level: first safari
An amazing tour operator with fantastic guides and unforgettable safari experiences
We had two amazing and relaxing safaris with our guide Smiley, followed by a beautiful Panorama Route tour with our guide Beckefa.
Both guides did everything they could to make our experience as enjoyable and memorable as possible. Nothing was ever too much trouble for them, and we really appreciated their enthusiasm, kindness and effort throughout.
Thank you so much for three wonderful and unforgettable days!
20-35 years of age | Experience level: 2-5 safaris
Safari in August.
Great Team Work!
The company had excellent team work while handling our 5 Day safari. From Esther in the office to William our driver-guide. We really enjoyed the animal sightings and the knowledge plus professionalism Mr. william has. He always took his time to explain to us various animals and birds. He never was in a rush while doing the game drives which really enhanced the animal spotting mostly the big cats. When we had any questions he would answer and Esther would always check on us while on safari. We really felt at home and more like friends to them. I would highly recommend them if you want peace of mind and value for your Money. Thank you Esther and Mr. William.
IT
35-50 years of age | Experience level: first safari
Our Guide,Joseph, was great!
It was a great experience! the logistics was perfect as well as our professional giide Joseph
IE
20-35 years of age | Experience level: first safari
Pumba Reserve Safari
Booking the safari with Michele was easy and clear, she also facilitated a payment method which suited us which was great.
She then sent us out the itinerary before the trip so we knew exactly what to expect.
The whole safari experience in the Pumba Msenge lodge was absolutely incredible and the game drives with Sapho were an unbelievable experience, as we got to see all of the animals we wanted to see while also seeing some extra amazing animals, all up close!
I would highly recommend Indigo Safaris and also the Pumba game reserve.
35-50 years of age | Experience level: first safari
One of the best safari experiences in my life!
Excellent service! The driver was punctual and very reliable. The agency provided all the necessary information beforehand, which made everything stress-free. I really enjoyed the tour to Nairobi National Park. Highly recommended!
20-35 years of age | Experience level: first safari
Excellent and reliable tour company, I highly recommend 👌.
I had a great experience with Naleyo Tours and Travels. Communication was fast and clear throughout, the service was professional, and everything was well organized. The tour itself was enjoyable, reliable, and offered good value for money. Would happily book with them again and recommend them to other travelers.
HK
20-35 years of age | Experience level: first safari
Tanzania Safari Deluxe Tours service comes with a peace of mind guarantee
We got a perfect 10days Safari experience totally because of Alex!!!! In the past 10days safari trips, we are really lucky to see Africa Big Five and the crossing ! It is an amazing and unforgettable experience to us!
Alex is an absolute gem of a safari guide! His communication was top-notch from the day we planned go to Tanzania! Keeping us fully informed and engaged throughout the entire trip. He is incredibly reliable, punctual, and goes above and beyond to ensure a seamless, high-quality experience.
On top of his exceptional service, his wildlife knowledge and passion made every game drive truly unforgettable. He can explain and let us understand those animals habits, preferences or moods! He such a wildlife dictionary!
What made the experience truly special, though, was his deep, heart-led respect for the animals and the environment. You can completely feel how sincere he is about his profession, the wildlife, and making sure his clients have the most meaningful experience possible.
We will be back Tanzania !!!!!
35-50 years of age | Experience level: first safari
Professional, responsive, and dedicated to creating an unforgettable Uganda adventure.
My wife and I had an incredible 10-day experience in Uganda with Bush Craft Safaris. From the wildlife and chimpanzee trekking to the unforgettable gorilla trek in Bwindi, every part of the trip was amazing.
Our guide, Allan, was outstanding. He was knowledgeable, professional, patient, and genuinely cared about making sure we had the best possible experience. He was a fantastic driver and guide, and his knowledge of Uganda’s wildlife, history, and culture added so much to our trip. After 10 days together, he felt more like a friend than a guide!
Bush Craft was also very responsive and accommodating in customizing the trip to our preferences.
We absolutely recommend Bush Craft Safaris, and if you can request a guide, ask for Allan. He helped make our Uganda adventure truly unforgettable. We would happily travel with them again!
20-35 years of age | Experience level: first safari
Allan was fantastic; we love that guy.
We cannot recommend Bush Craft Safaris highly enough. This was truly the trip of a lifetime, and somehow, it exceeded every expectation we had.
We saw an absolutely incredible amount of wildlife and experienced things we had only dreamed about. We know how lucky we were with everything we got to see, but Bush Craft Safaris made the entire experience feel effortless.
Every place we stayed was wonderful, the food was consistently amazing, and the itinerary was fantastic. We genuinely wouldn't change a single thing about our trip.
And then there was Allan.
Allan was far more than our safari guide. He became our friend, our wildlife encyclopedia, our navigator, our problem-solver, and, by the end of the trip, basically family. His knowledge of Uganda and its wildlife was incredible, but what really made him special was his warmth, patience, humor, and genuine care for us throughout the entire trip. He somehow always knew where to be, what to look for, and how to make every experience even more memorable.
By the end, we were pretty sure we would have followed this man into the bush without asking questions. We would absolutely fight a hippo for Allan.
This trip was everything we hoped it would be and so much more. If you're considering a safari in Uganda, book with Bush Craft Safaris. We couldn't have asked for a better experience, and we couldn't have asked for a better guide than Allan.
