AR
20-35 years of age | Experience level: first safari
14-day safari in Kenya and Tanzania!
We have hired a 14-day safari through Kenya and Tanzania (Naivasha, Masai Mara, Serengeti, Ngorongoro, Lake Manyara and Amboseli)
They were able to organize our trip in 15 days and be attentive to our orders.
During the travel days there were certain inconveniences that at the end of the safari were recognized.
We appreciate the predisposition and your attention!
ES
35-50 years of age | Experience level: first safari
Amazing experience!
Easy going people and great drivers specially Boni!
We asked for a Safari in Masai Mara only and even though it was not what they were offering in the website they arranged very quick and effective. Also, we askedd for an specific camp and they arrange excatly what we wanted.
The experience in Masai Mara depends a lot of the company you book the tour with, so I can tell now that our experience was amazing thanks of Mufasa Tours! Thanks guys!
AR
20-35 years of age | Experience level: first safari
Perfect days in Tanzania with spanish guide
We have visited Tanzania for 5 nights (Serengeti, Ngorongoro and Lake Manyara)
Everything has been very good.
-The vehicle in perfect condition.
-Drinkable water available all the time.
-The guide Abdul has done an unbeatable job. He not only gave us information about parks and animals, but also about the history, geography, economy and politics of Tanzania! He is very friendly. Also, he speaks Spanish very good!
-Cook Salim has also done an amazing job. Exquisite food and always according to our tastes!
Thanks Abdul and Salim, they have made us spend some beautiful days!
50-65 years of age | Experience level: 2-5 safaris
Sun Safaris provide and exceptional service
I have used Natasha from Sun Safaris on a couple of occasions with bookings and she recently assisted me with arranging a week in Zanzibar following my safari. Her promptness to respond to queries and emails, even whilst away on the trip were above and beyond with very quick follow up. Natasha is always willing to provide great options and alternatives when assisting with planning your trip. Our recent week in Zanzibar was perfect thanks to Natasha and Sun Safaris.
35-50 years of age | Experience level: first safari
Excellent start, medium finish
We started our safari at excellent pace; there were elephants, antelope, giraffe, cheetah, lions, baboons, zebra, buffalo, guinea fowl and many more, just within the first two hour tour! The second and third day were just as interesting, and we also saw a leopard up a tree. Our fourth day at Lake Nakuru was cut short at 11am, and although we got to see some white rhino in the morning, we were stuck in a pretty poor hotel all day, with nothing to do.
The accommodation and food were excellent, apart from the last accommodation at Lake Naivasha. Our towels weren't clean, bathroom door didn't close, mattress sank and our door locks were the same as our neighbours. They should seriously reconsider this accommodation, as it greatly affected the experience. There are plenty of wildlife at Nakuru and we'd much rather have stayed longer to see more of it.
The Masai village tour is interesting, but the men in the village are clearly bored of entertaining tourists every single morning.
James, our guide was very energetic for most of the journey and a very friendly guy. He was very knowledgeable and managed to find plenty of animals for us to see on our journey. We saw the 'Big 5', plus many more. He's an excellent driver and we always felt safe in his care.
Overall, we would definitely recommend this tour. It is very good value for money, but I would probably choose a four-day, rather than a five-day tour, next time.
20-35 years of age | Experience level: first safari
BEST VALUE ON THE MARKET for budget Camping trips
4.5 Star Review of Africa Overland Tours - Africa Travel Co (Leah, Noah, Gita) - Nairobi to Cape Town (42 days) - July 2019 - BEST VALUE ON THE MARKET for budget Camping trips
Note: if you don’t have time to read this in detail you can just jump to my “quick recommendations” at the end of my write up.
About me: traveled the world and worked 7 years conducting all aspects of group travel arrangements to South East Asia for school groups. First time ever personally being a participant on a group trip and not as a leader.
I thought I would do as I normally do and just do a bit of research, find out the must-see activities I wanted to tick off and book my flight, then see where my path takes me. But for some reason I decided to ask Africa Overland Tours (www.africanoverlandtours.com) a question through their web portal and wow was their response prompt. Before I go into my experience with them though let me explain for those of you that don’t know the difference between what a tour company is and what a booking agent is and why both a necessary.
The tour company owns the vehicle, employs the crew, sets the route/activities/itinerary and deals with the day to day on ground operations. These companies for individual group travel tours in Africa include:
1. Acacia Africa
2. Nomads
3. Drifters
4. G-Adventures
5. Intrepid
6. Dragoman
And of course, Africa Travel Co who I experienced 42 days with. I’ll go into detail about my experience with them below. Basically, all these companies follow the same routes, have basically the same tent and upgrade options and do the same activities. Do check the included and the optional activities though before confirming your trip that can affect the costing.
The booking agents help you find the best trip for you and have different price schedules for the different markets around the world that they sell to I.E if your reading this in Europe or China you might find the cost of your trip is different to that of someone in Canada or Australia. Some of these companies are:
1. Moja
2. Detour
3. Africa Budget Safaris
4. On The Go Tours
5. Africa Create
6. Escape 4 Africa (That I found the best deal with)
On top of that these companies have shell companies
/brands that they use to sell through. I bought through www.africanoverlandtours.com that’s owned by Escape 4 Africa I think? The reason they have these is because they want the flexibility to promote their products to different markets at different prices to maximise their profits, which is understandable. If you find the right deal through these, you won’t be able to go to the tour company and expect they will beat it. There is strategy behind having the companies and the agents.
I did a bit of research into the different routes not all the agents say they are booking you onto a Africa Travel Co tour but Africaoverlandtours were up front and for the days I had planned the companies that were most suited to my time free and experiences I wanted to have were G-Adventures, Nomads, Acacia, Intrepid, Drifters and Africa Travel Co. I saw one Drifters vehicle and no Dragoman so I will not comment further on them.
Let’s look into some differences between their set ups. If you are camping, I would only be considering two companies G-Adventures (premium option) & Africa Travel Co (budget option).
There is one true premium camping option on the market and that is G-Adventures. And you will pay a premium price for this adventure. The differences between them and the budget option was not enough to convince me though. They all have the same tents, routes and similar stops. The other kind of premium camping trip is Intrepid, but do not consider if your looking at paying the same as G-Adventures. G-Adventures are newer to the market and want to build their brand and reputation here. They operate in a type of luxury coach that would not look out of place in Europe. The rest all operate out of a converted truck (which personally I liked because of the table we could play cards around). Their food budget is great ($18 usd per day), includes nibbles, sundowners (wines & beers), money handed out sometimes in cafes instead of eating beside the truck I.e Outjo’s Café in Namibia. They don’t end up spending their budget and all food is purchased using their cards given. Which in the travel industry means no blank receipts can be written out for items never really bought. This auditing is very important especially for companies like ATC, Nomads and Acacia that don’t have the bigger food budgets. At the moment the wifi is hit and miss on G-Adventures though, they will be upgrading in January 2020 so that should not be such a problem if your reading this now. What I Cannot believe is that Nomads are offering trips at the same price as G-Adventures, their food budget is less than ATC’s I was informed by a G-Adventures guide, which is roughly $7 USD a day. Saying that, that budget is fine for a budget camping trip, especially because ATC travel with 3 crew including a chef! Nomads though only travel with two crew like intrepid and G-Adventures (guide & driver). At the end of the day this is what got me over the line in deciding to go with ATC.
What you get for $7 USD a day is basic drinks throughout the day I.E tea, coffee, milo. Breakfasts include: sausage, eggs, french toast, bake beans, cereals, which is more than sufficient! Speaking with another ATC truck in Tanzania though I believe their chef was a bit more creative with his food. Lunches were sandwich’s every day, with the cheapest of white bread, which got to me and a few others on the trip. We ended up buying our own bread. I mean a good German brotchen role in Namibia only costed 0.11 cents (usd). Dinners were really tasty and included a soup most nights, we only had 3 steaks throughout the 57 days though which I can kind of understand due to budgeting restraints. But overall, I would not say the full $7 was spent on us each day. In summary the food was sufficient for the price of the trip. I will though send a follow up email to their operations team regarding creating some minimum dish requirements on certain dishes (fish at least once, especially in Namibia where it’s super cheap) and asking questions as to their auditing processes. It is because of this I deducted half a star.
In terms of clientele we were lucky no matter who you travel with it will be a mixed bunch. We travelled from Nairobi to Zanzibar with 17 (50 plus except the three of a)from there to Vic falls with 11 and from there to ape town with 21 (mainly 22-35 with 3 others being 50 plus) So we never had a full, full truck. I was told by African Overland Tours that ATC trucks guarantee that they run no matter what the number of participants, so you can be lucky, and this could happen. The Intrepid and G-Adventures were full when I saw them, but they have 4-8 less seats. Another thing to consider is that ATC are doing many Chinese charters. I have heard stories of sometimes there being a mix of western and Chinese and that is not great for group dynamic, they do try and filter the groups though. G-Adventures and their fancy coaches will no doubt target that market eventually.
Another thing to consider and very important to the trip is the quality of guide. G-Adventures and Intrepid is where most of the guides who are the best and worked already a while for the other companies (Acacia, ATC, Nomads, Absolute) will end up. So, you will have the best chance of travel with a great guide if you travel these companies. Reason being are that their benefits are awesome, and pay is substantially better than that the other companies. I spoke to one guide that when he was recruited to G-Adventure he was up against 500+ applicants. You need experience to work for them!
Saying this you can be lucky, we definitely were having Leah as our guide. BEST guide in Africa!!! She I would hope would one day consider jumping across companies, being only 3 years new to the industry she still has a bit to learn about the destinations she is travelling to, as it was her first-time past Vic Falls. Fantastic recruiting by ATC and if that is the quality of all your new guides, that is a big thumbs up from me, made for an amazing adventure. There were a few people that came with us from Nairobi with us and after Vic Falls took a different truck with a new guide through to Johannesburg. He had been with ATC 10+ years and after having Leah for 21 days were less impressed from the conversations I had with them. At the end of the day it is luck of the draw.
Finally, there was a change in our itinerary mid adventure (taking out our second visit to Chobe National Park) that myself and the others that were affected were less than impressed by. This was initiated by ATC and the communication follow of information internally within the organisation was not great. I will say though that when I pushed, their operations team resolved the issues and we were more than happy with the outcome. Thank you for this!
QUICK RECOMMENDATIONS (for camping not accommodated overland tours):
1. Firstly, DO IT, with whichever company you choose, just do it. It is just an awesome experience and is for all ages.
2. If your looking at any particular itinerary through a website contact www.africanoverlandtours.com and at least ask them the question as to what they can do price wise. Their service when we had an issue arise on tour was second to none.
3. ATC being African based and one of the longest running overland companies were awesome and based off my experience I would say at least consider them as your value option!
4. Word of warning: Don’t go with NOMADS. They cost more than ATC and are not worth the extra money in my opinion. They have a very bad reputation when it comes to paying their staff and suppliers (camps). Got some inside word on them a few times during the journey from camps and ex guides.
5. If you have just finished school and are 18-22 and you want to pay extra just to be with some people your age, go with Acacia. But really, having a mixed group of people that we had (20-68) was awesome. If you’re in this age range of 18-22, your probably budget conscious, so save the dollars and just go ATC.
6. If you want to pay extra few thousand for the premium option and travel in a European styled coach instead of a truck. I would recommend G-Adventures over Intrepid at this price bracket.
7. You always hear about Kenya/Tanzania. But the VIC Falls to Cape Town route (21 days) was my personal favourite of the journey. The Delta, Chobe, Etosha, Fish River Canyon, Cape Town and just Namibia in general blew me away!
8. Have an awesome trip, just say yes and get out there and do it. Africa is an amazing continent and these overland companies really have nailed the East/Southern Africa route.
SG
50-65 years of age | Experience level: over 5 safaris
The best of Uganda in 11 days
Smooth communication with the travel agency creating a tour which specifically suited our party. Everything went exactly as planed so 100% according to our expectations.
Lodges where we stayed were at different levels and except for "Park View Safari Lodge" which was tired, all lodges were according to expectation.
Essential to the success of the trip was the good car provided and an outstanding driver - Gerald. Without Gerald the trip would nat have been the same.
Overall very satisfied.
US
35-50 years of age | Experience level: first safari
Amazon Experience, Fantastic Guide
This was my first time going on safari and I didn't quite know what to expect. We did the Ngorongoro/Serengeti and could not have been happier with the overall experience. Emmanuel at Get Together Adventures is pretty awesome. He knew his stuff, but was humble and totally let us enjoy the experience. We saw amazing wildlife, had tons of fun, and enjoyed the company. His knowledge and customer service was great and the equipment was well maintained. I'd definitely go again and would recommend Get Together Adventures.
US
50-65 years of age | Experience level: first safari
Communication and attention to detail were excellent!
This was our first trip to Africa and our first safari. We had so many questions as we planned our itinerary and details of our trip. Darren was very helpful and provided us with excellent, detailed information on various options. He worked closely with us to plan a wonderful trip that included everything we wanted with excellent accommodations, professional and knowledgeable guides and no stress on our end.
We hope to be able to return to Africa and will happily let Compass Odyssey plan our next adventure.
QA
35-50 years of age | Experience level: over 5 safaris
The tour guides are very helpfull and awesome
Before embarking on this dream safari, all the information and organisation had been extremely good and this was reflected in the actual trip where everything went so smoothly and we could not fault it. The tour guides were very helpful and efficient in their trade.
Thanks so much Felix for interpreting our requirements so well and ensuring that the places we went fulfilled all our ambitions for the trip.k