CA
35-50 years of age | Experience level: 2-5 safaris
Excellent
Pride of Africa is real. I was able to enjoy my safari after booking tour with them . At first I was not sure if they could deliver but the did beyond my expectation. I will recommend them to any traveler. I was able to be pick in good time and the transport and accommodation was ok. Thank Odero and Stephen
PT
20-35 years of age | Experience level: first safari
Memorable Honeymoon - 4 day safari
I want to start by stating that Soul of Tanzania delivers a service with a very high standard which you don't usually see anywhere in the world.
Before reviewing my experience in itself, I would like to give information about a matter that you don't usually see in the reviews and I believe can help other people when planning a safari.
I was somewhat hesitant to transfer the down-payment as all the contacts I had established at the beginning of my planning were only by email and it was a significant amount of money. My advice - don't worry! Soul of Tanzania is extremely professional and your money is safe!
Also, during the planning phase, I have to give a special word to Sandy, the person we always had contact with. She was amazing, always replying fast and very patient to all our requests, which were changing constantly. I just hope we didn't give her too many complications!
Regarding the experience, it was AMAZING! I was so happy we decided to book a tour with Soul of Tanzania, it was the perfect choice for our honeymoon. We liked it so much that we already want to go on another safari! We visited Lake Manyara, Serengeti and Ngorongoro Crater.
Talking about the tour in itself: our guide, Nickson, was very good! We felt very lucky to go on the tour with him. He was very experienced, he was always spotting animals where we couldn't see anything and he had a lot of knowledge, he answered all our questions very easily, besides being a very nice person.
During the tour, the lodges we stayed in were incredible. All of them had a very good service and each of them had different highlights, which we found really nice.
The vehicle was also excellent! It was very comfortable, it did not have any issue on the road and had a lot of space. It was so good that I even fell asleep in the car in one of the days when we had a larger trip from one place to another.
Another thing that I feel it must be pointed out was the food. It was unbelievably good! We ate so well during the whole tour, we loved the food! And it was really a great advantage to have full meals during the tour instead of the lunch boxes the majority of people had.
But above all, what we think was the best in our tour was the organisation as a whole. We never had any issue with the check ins during the safari, Nickson was always ready on time, the vehicle was perfectly equipped, etc. SoT provides a very good service, it is a very high standard which I feel most companies cannot reach.
The best example of this was when Sandy sent me an email (when the safari was already over and we were spending the night in Arusha) telling me that the flight to Zanzibar was moved to an earlier schedule and when we asked at the reception of the hotel we were staying in to have an earlier breakfast, they told SoT had already contacted them saying precisely that the flight was earlier in case we didn't see our email.
The only thing that didn't go so well was the airport pick up. And why do I feel it must be stated? Because it was so perfectly taken care of that it just shows again how well SoT works.
In fact, our flight had a delay and we also took much time to pass through immigration. When we finally exited the airport, our driver wasn't there, which was a bit overwhelming because it was the middle of the night and we were very tired. Nonetheless, I had the phone number (provided on the planning phase by Sandy in case anything went wrong) of the operations manager, Mr. Beatus, who solved the issue in 5 minutes. It is in fact a great organization.
To conclude, I want to ask Soul of Tanzania to keep up the good work. We will never forget our honeymoon and an important part of it is because of the amazing service you guys provide! Asante sana!
IT
So and so
Left middle afternoon to reach to campsite and stayed one night there.Supposed to leave for the Ngorongoro park early morning but just got in there around 1130 am!!!the lunch was terrible but wasn't the worst thing;didn't see elephants, giraffes and rhinos not just for a case but because we left too late!
US
35-50 years of age | Experience level: first safari
Enjoyed 3 days Masai Mara Flying Safaris
I was looking for a tour company in Kenya to help me plan my holiday. After browsing through different tour firm in Kenya, I settle for Bencia who did not disappoint me. I experience excellent communication timely respond to queries not forgetting warm welcome from the staff simply made our holiday in Kenya a Great experience. for the first time I was given a t-shirt with Big five and this is a memory of my visit to Kenya.
I will definitely come back. Thank you Alfred
IL
50-65 years of age | Experience level: first safari
great safari agent
Blue Mountain Trekking and Safaris were great. They fixed me a tour according to my wishes. They were flexible and made change throw the tour itself, just because I asked them to. The drivers (I had 2 – one in Masai Mara and the other for the rest of the tour) were very good, had a lot of knowledge and were willing to answer any questions or to stop where ever we asked them. Every thing was well organized – the car exchanges, the sleeping places, food etc. And the price was very fair.
50-65 years of age | Experience level: first safari
8 years of great service - above and beyond all expectations!
8 years of amazing service from Andrew Malalika and Jackpot Safaris - our event was far from your standard "Safari" and Andrew was able to act not just as a planner, co-ordinator and tour organiser but an all-round "fixer" with connections right across the community and local administration. He helped arrange for us to see the Regional Commissioner, District Commissioner and Tanzania Tourist Board to make our event happen and worked in partnership with ourselves (peacerun.org) and the Games and Sports department of the regional administration. Andrew/Jackpot also arranged visits to Kilimanjaro for our team at a good price with no unexpected extras (and those unexpected extras happen a lot in this region!). We are an international team, so dealing with someone genuinely multilingual, with a great understanding of all world cultures, made a challenging schedule very easy. So, five stars for Jackpot Safaris and we look forward to working with you again when we come back. THANK YOU!!!
JP
20-35 years of age | Experience level: first safari
the most unforgettable experience !
My wife and I had a fantastic time on safari with our guide George.
The setup of the tour was amazing, the accommodations were fantastic and George was the perfect guide!
We loved it and will recommend Soul of Tanzania to our friends and family.
I especially love Ngorongoro Crater. There was really fantastic, magical world.
US
20-35 years of age | Experience level: 2-5 safaris
Worst company ever we had accident and we were injured from the reckless driver
Worst company ever
We had a very serious accident. And we were injured because of the reckless driver (the car fliped over)and the company didn't even took care of us , and not even make sure if we were ok
We had blood all over us and broke my SAMSUNG NOTE 8 in the accident
And they refuse to refund us ( although we payed 600$ ) or even compromise by anymeans i have pics and videos of the whole accident .. Be aware find another company trust me
Amazing safari with Karibu!
We had an absolutely amazing experience with Karibu safaris! Personally I think we got the best guide with Aruni. So experienced, knowledgeable, and friendly. He went out of his was to assure we got the best views of everything, and saw every animal we wanted including the big 5! Cant praise him enough and wish everyone would be lucky enough to travel with him. The last day we parted from Aruni and the group for our finally day of the tour and quickly learned we were in very safe hands with our next guide, victor. He was so welcoming and friendly and made the rest of the tour wonderful. Willing to go out of his way to meet all of our needs and felt like chatting with a friend. We feel to lucky to have met both Aruni and Victor and would recommend Karibu Safaris to anyone!
CA
35-50 years of age | Experience level: 2-5 safaris
A Professional Yet Fun Experience.
This is a great experience. My wife and I thoroughly enjoyed our time in the Mara with Mattaw Safaris. They are courteous, professional, and knowledgeable. We were amazed at all of the animals we saw. The driver was able to get us close to elephants, cheetahs, and lions. We even saw a leopard, which can be elusive. The whole time we felt very safe. There wasn't one time that we felt like we were in any danger. We highly recommend Mattaw for your safari experience.
