RU
50-65 years of age | Experience level: first safari
Service needs improvement
We got interesting experience and knowledge, having been on Safari in Selous. Familiarity with the nature and wildlife of East Africa will remain in our memory forever.
Safari with Selous Kinga Lodge can not recommend to other travelers.
At first there were problems with payment. The amount of the first Safari bill is less than 2 times the agreed amount. The Manager explained that it is necessary to pay the second part in cash on the spot. The day before departure, the accountant requires to make a payment through the Bank, but there is no Bank near me. Long corresponded, agreed on the first option.
Then the Manager changes the declared direct flight Zanzibar-Selous to another with an additional landing in Dar es Salaam. Additional landing on the way in both directions, which complicates the procedure of the trip.
No one met us when we arrived in Selous. Half an hour later, we drew the attention of one of the locals, at our request phoned the Lodge and notified them about us. As a result, we were picked up 2 hours after our arrival.
During the Safari, the driver drove off the road and got stuck in the mud. With the help of other people in 1.5 hours we managed to get out of the mud and continue on your way.
On arrival at the Lodge in the evening wanted to swim in the pool. The pool floor was very slippery. To go into the water failed. No one uses the pool and it is not cleaned.
superb tour operator with excellent management arrangements.
This was our first safari. It exceeded all our expectations. All travel arrangements between wildlife parks and reserves went exactly as planned. A most enjoyable close-up experience with with a whole range of wildlife. The staff were very friendly and eager to please. The guides were very knowledgeable about all the animals seen on the game drives. I have no hesitation recommending this to wildlife lovers both novices and experienced travelers. I cannot praise the company enough; good food, service and communications. Go and experience wonderful wildlife yourself.
NO
20-35 years of age | Experience level: first safari
Very nice experience !
We booked a four day safari in September 2019 based on the good review of this tour operator. Overall we had a very good experience, we could personalize our trip and price was still in our budget. We were picked up at the airport and drove back to Arusha were we met with David and our guide! We had a lost backage at the airport and david and his colleagues helped us to sort it out. After that we started our 4days safari! We really enjoyed the safari and the lodges were we stayed. Our guide was the best and could always answer all of our questions and explain us a lot about the animals! Our favorite experience was to spend the night in a tented lodge in Serengeti, it was magical! My partner mentionned that it would have liked a better car. Food provided was also very good and I could get a vegeterian option. I really recommend this tour operator and our guide for your next safari!!
IN
20-35 years of age | Experience level: first safari
great experience
I and 3 members of my family went on a 5 night safari to Lake Manyara, Serengeti, and Ngorongoro Crater. It was the most amazing experience, we heartly thank Incredible Africa Adventures for their hospitality. Octa, our tour operator, was always quick with responding to our questions and inquiries by email, right up to the last minute. Our adventure started from Moshi town and our driver Peter was fantastic for the entire duration of the safari experience. He was always punctual, professional, extremely knowledgeable about the parks and the animals, and always made sure to get us the best spots when viewing the wildlife. He did everything he could to help us find the animals we wanted to see and was always friendly and pleasant. We had a wonderful time, Serengeti and Ngorongoro Crater were absolutely amazing and alot of animals. If one should be so lucky to visit Tanzania and do the northern circuit safaris, I would definitely recommend them to book with Incredible Africa Adventures as they are very friendly, amazing and knowledgeable.
CA
20-35 years of age | Experience level: first safari
Honeymoon of a lifetime!
I was planning every details of our wedding and I knew I would need help planning our honeymoon. So I reached out to safari partners and Chris R. was very happy to help. My husband and I were very clear with what we wanted out of this trip and Chris delivered. I asked about a million questions (Thanks Chris for your patience) & our honeymoon exceeded our expectations.. actually, we didn't know what to expect, but we were FLOORED with the details of the planning. We were well taken care of from start to finish. Even though there was a small hiccup, I didn't stress because it was handled well. I can't complain of a single thing just compliments and recommendations to all my friends and family! Definitely a trip of a lifetime that Chris put together for us! Because of the excellent service, we will definitely do this again! THANKS SO MUCH CHRIS AND SAFARI PARTNERS!
DE
35-50 years of age | Experience level: over 5 safaris
Very satisfied and had a wonderful day at the Arusha NP
I was looking for a provider for my day trip to the Arusha National Park. Via Instagram I joined Faces of Africa Adventures and booked my tour there. I was picked up at the property and taken directly to the National Park. There was help with all the formalities, which was very accommodating, since I do not speak Swahili. The safari vehicle we were traveling with was very clean, modern and well maintained, which is very important to me. The driver and guide had a safe driving style and was always careful in the park that the guest had the best view of the animals. And that's so important on a safari. I was able to capture the best subjects with the camera. Also, everything was explained to me well and understandable, so that I now have a lot of animal knowledge and can also share this. At lunchtime there was a packed lunch, which was plenty filled and neat enough. Also drinks were offered. So the afternoon on the Game Drive could be spent in good spirits. After the trip, I was also safely brought back to my accommodation. For me, price and performance were right. Even with the payment everything was correct. All in all, I had a great day at the Arusha NP with the safari experience I had hoped for. Thank you so much!
35-50 years of age | Experience level: first safari
It was good and nice.
I like and love the trip. Actually nothing much to say but recommend this tour operator.
20-35 years of age | Experience level: 2-5 safaris
Great Kilimanjaro and safari experience
We as family of four members climbed Mount Kilimanjaro and visited Ngorongoro and Serengeti as our safari in Tanzania with Incredible Africa Adventures. Mwinyi was our incredible guide during Kilimanjaro trekking, who is very professional, knowledgeable, dedicated and overall a great guy! He led us through the Kilimanjaro trek, explained everything we saw along the way with uttermost professionalism. We felt safe and in good hands. The entire trip was very well organized. The food was good and in abundance, the equipment provided for the trek was well organized and in good shape. The safari experience was amazing, we had a great time with Peter as our guide and we saw many animals as we came across Lions, cheetahs, elephants and lots of animals. Overall trekking and Safari was incredible and we recommend Incredible Africa Adventures when you visit Tanzania.
US
65+ years of age | Experience level: 2-5 safaris
Mark Hathaway of Gondwana planned an excellent and seamless Botswana tour for us
Mark’s progression of our trip from Victoria Falls to Kasane to the Okavango Delta was well planned.
To some extent our venues were dictated by availability, and maybe we would have enjoyed alternate venues as much, but it worked out marvelously well. In retrospect, I would not want to have visited Victoria Falls without staying at the Victoria Falls Hotel. I enjoyed staying in that Edwardian colonial hotel almost as much as the Falls. Likewise, in Kasane, one day in the Garden Lodge, and two days at Pangolin was perfect, but I would not have wanted the full three days at either. And then to be at Rra Dinare with only a few other guests (between 2 and 4 depending), basically alone in the concession, was wonderful, especially following the busier Chobe National Park.
The arrangements were virtually seamless. Flame of Africa was always prompt. All the transfers worked without a hitch or worry on our part and we were able to participate in both morning and afternoon events at each venue. We appreciated Rodney of Gondwana meeting us at Maun on our return. Our private (there were three of us) helicopter flight over Victoria Falls was great, as were our private game drives in the Okavango Delta, and our bush plane flight out of hte Delta.
Mark’s advance information was complete and very helpful. Even though the Visa process at the Victoria Falls airport is very poorly organized, the Flame of Africa driver waited for us without complaint. The Pangolin Lodge was a photographic safari for everybody. I wasn’t sure it would be my cup of tea, but it was great and improved the rest of the Botswana game experience. Despite all of the above, Gondwana's price was very reasonable in comparison to others.
CL
20-35 years of age | Experience level: first safari
Great trip but tour guide below expectations
We book a 5 day "High End" in Amboseli, Navaisha and Masai Mara. The email comunication to prepare the trip was tediuos. We expected the executive to give us better recommendations for planning the trip. They never let us know that they were going to pick us up at the airport in Nairobi! I had to made the transfer on my own.
Regarding our guide, he comply with the schedules and he was friendly. He was very worried that we could see all the animals as well. However, he did not communicate much with us during the games drives and did not keep us informed of what we were going to do during the day. Moreover, he was not very open to listen to questions or explain. Finally, the day we were arriving at Masai Mara's tented camp, the guide got lost along the way.
Accommodations were great. Excellent attention, great food, very comfortable rooms and very relaxing surroundings.
We had lunch outside our acomodation just once. The last day, when we went from Amani Mara to the airport we stopped for lunch on the way in a restaurant that was far from being the standard of the tour I booked (High End). I will not extend talking about the supposed high-end binoculars and the surprise charge of 3.5% to pay by credit card (unacceptable).