GR
50-65 years of age | Experience level: first safari
Unnaceptable and Offensive behavior
We hoped that after our extensive and detailed communication, everything would be as we accepted with «akondo adventures».
Despite the fact that we had no experience from safari when we chosen a 3-day vacation during our zanzibar holiday, given that there were many other travel organizations in the same areas, we easily understand that our vehicle was not in a very good condition for comfort on off-road roads.
However, by the second day, this problem was overcome thanks to our guide, athoos, who deserves our thanks, as he was knowledgeable of the environment and the opportunities for miracles at every point, plus he was extremely kind and voluntary.
However, on the 2nd day, at the end of our trip, and while the guide was taking us to our hotel (mawe mawe manyara lodge), we accidentally realized that it was not the one we had approved and booked!
We asked Innocent to contact the manager asap. The answer he gave us was that our hotel was overbooked at the last minute and they would transfer us to another.
When we moved to the new hotel, depressed and absolutely angry, we realized that this had nothing to do with the quality, location and services of what was agreed and paid in full 5 months ago.
The manager refused to answer our continuous phone calls and told their guide that he didn't want to talk to us!
So without having any other solution we were forced to stay with what he offered us...
The next day, at the airport for our return, the manager appeared spontaneously, apologized and proposed a refund of our accommodation in order to avoid a bad rating!
We asked his request to be put in writing. in his written response, we were surprised to read that he falsely claimed that the change happened the previous time (the guide had printed out the day's program in the morning...), that he mistake did not inform us as he should have..., and that the refund amount he intended to pay was not even 10% of the total cost of the 3-day safari.
His unacceptable and offensive behavior was worse than the fraud we were endured to.
We suggest that every interested tourist enterprise include penalty clauses in every agreement with the agreeing companies and certainly not to proceed to a full advance payment of 100% of the value.
TN
50-65 years of age | Experience level: first safari
AKONDO Adventure
Great experience, our driver and guide Baraka took great care of us. 3-day safari for couples, 2 days at the Tarangire reserve and 1 day at the N'gorongoro crater. Thanks to Boris for his organization.
(automatic translation from French)
ES
50-65 years of age | Experience level: first safari
Wonderful
the best of everthing was our guide. The whole day was a riveting and amazing experience
AE
20-35 years of age | Experience level: first safari
Amazing Safari with an Incredible Guide — Rodgers Made It Unforgettable!💛🦁
Our experience with Axis Safaris was absolutely incredible! We were lucky to witness the Big 5 and the Ugly 5, and every moment felt magical. Our guide Rodgers was simply the best — knowledgeable, friendly, reliable, and an excellent driver who made us feel safe and comfortable throughout the journey. His cheerful attitude and “Hakuna Matata” motto kept the energy positive from start to finish!
The entire trip was well-organized, great value for money, and filled with unforgettable memories as well as amazing wildlife encounters.
Thank you, Axis Safaris and Rodgers, for giving us the best safari experience in Kenya — one we’ll treasure forever! 🦁🐘🦓🦒🇰🇪
CH
50-65 years of age | Experience level: first safari
Mikumi a great park
Marvellous, we have seen all the animals we wanted : full of all sorts of wild animals, plenty of them : giraffes, elephants, lions, hyppopotamus, birds etcccc. Our guide/driver was unbelievable: he has so much knowledges of all the wild animals and knows perfectly where to take you for a magical day
20-35 years of age | Experience level: over 5 safaris
Amazing.. Tiyani was great
10/10 i would recom33nd it and use safari link again. Thabk you
20-35 years of age | Experience level: first safari
Excellent
Perfect had an amazing time Nairobi National Park...it was fun ili enjoyed seeing the cheetah ,Lion,giraffe,
BE
20-35 years of age | Experience level: first safari
Excellent, professional ,reliable, very helpful!
We loved our experience!
Joel assisted us with all our questions. Our Safari (mid range) was truly a great experience! We have seen so many animals, had really nice accommodation and meals. Our guide was very qualified: in driving, guiding, explanations about wildlife and culture. We had great time!
Asante!
CA
50-65 years of age | Experience level: first safari
Sunset Adventure Safari was accommodating, responsive and informative.
Our family recently completed an 8 day tour of the Tanzania Northern Parks with an added day in Kilimanjaro. During the planning stages, Emma and Sarah answered our questions promptly and ensured that all our requests were addressed. The accommodations they booked were comfortable and clean with friendly, helpful staff and good food.
We were particularly impressed by the knowledge and driving skill of our driver guide, Adam. He pointed out the unique features of each park and the wildlife, birds and habitat. He had an exceptional ability to spot animals while navigating the twisting roads. We felt safe even in poor driving conditions. We also noticed that he would not hesitate to lend a hand to fellow drivers in trouble.
We enjoyed the mix of activities which included a walking safari, meeting different tribes, as well as the game drives. We also appreciate that the company supports the HIMD rescue center for Maasai girls.
Thank you to everyone at Sunset Adventure Safari for a fantastic, memorable experience!
DE
20-35 years of age | Experience level: first safari
Tijani is a friendly and good driver.
Our driver was really friendly. We felt safe during the drive. On our tour from Hodespruit to Johannesburg we made two stops.