20-35 years of age | Experience level: first safari
For your own safety and money worthy, DON'T choose this fraud
I and my friends (4 persons) booked the 14 days Kenya&Tanzania trip(Sep 10 - Sep 23), and the whole trip became a nightmare since Day 6 until the end. Below are what happened to us, which might happen on you too. For your own safety and money worthy, NEVER EVER choose Seven by Far.
1. Became the hostage in the wilderness:
Seven by Far outsourced our Tanzania part to the local tour agency without telling us, and had payment issues with the local agency. The local agency refused to provide the service unless they received the full payments from Seven by Far. During the time, Seven by far just left us there. We had to communicate and negotiate with the local agency and pushed Seven to talk with THEIR OWN agency. They had the same payment issues with the Safari camp, the camp hold us there because they also did not receive the full payment. Instead of sending money to the camp, Seven asked us to pay the rest by our own and said they would refund us at the end of trip. This mess last 4 days and we lost 5 safari drives in Serengeti and had to change our rest of trip. In those 4 days, we were sucked there in anxiety and nervous and had to keep calling Seven by Far to resolve their own payment issues, but they just left us there. At the end, the Camp argued with Seven by Far and finally got full payment and allow us leave, and we paid by our own to the local tour agency to move our trip forward.
2. Never notify you when they made change in your trip:
They changed our accommodation from North Serengeti to Central Serengeti without any notification, downgraded from Rive Camp to Ikoma Camp for 2 nights, also downgraded the accommodation from AA lodge(4 stars) to the Kamala camp(1 star) for 2 nights in Amboseli. After we called them, their explanation was the original accommodations were not available. But should you notify the customers in advance instead of directly throwing the customers to a place they never expect?
3. Same story again, suck in any place you never expect:
In last day, Seven by Far booked the local driver to take us to the airport. Same story again that the local driver said they did not receive full payment so they would not provide us the transportation to the airport. We called Seven by far multiples times, they can't resolve it, then we paid our own to catch the flight.
4. Refund?
2 hrs before our flight, they showed us a paper and said they would refund. Since we were back from the trip, we spend 1 month to negotiate with them and finally reached agreement on the refund amount $1857. Then another round battle start, they kept saying they were processing the refund but until today(Nov 24), we did not receive even 1 penny and they become unreachable.
IT
20-35 years of age | Experience level: first safari
Well prepared and available
Me and my husband had 6 day Safari with Image Travel.
Excellent and amazing experience!!
Everything was perfectly organise. Food and lodge in beautiful location, people working in very kind and available.
We really appreciate our guide Anthony!! He shows us great hospitality and thanks to his knowledge about animals and bird we learnt many things in each game. He was completely open to our request and available every time we needed.
He well represent Image travel
Thank you Anthony and Image Travel
20-35 years of age | Experience level: first safari
Amazing safari
We just completed a 4 day/3 night camping safari to the Serengeti, Ngorogonoro crater and Tarangire national park and it was amazing. All of the campsites had good facilities (flushing toilets and some even had hot showers).
Our driver Lewis had phenomenal eyesight and was able to spot animals from a long way off, leading to us being able to see leopards, cheetahs and lots of lions. He also had incredible knowledge of all the large animals, but also of the smaller birds and reptiles found in the parks.
Our Chef James also provided the best meals out of any of the tour companies that we saw and the variety was superb. He was accomodating to any dietary requirements and food preferences which made the trip even better.
The safari starts and finishes with a pre-/ debrief which was done by Daniel who explained everything really well and got us excited for the next 4 days. At the end of the safari, Daniel also listened to our opinions and welcomed any feedback which could help the company improve.
I have already recommended this company to friends, and when we finally return to Tanzania, will absolutely be booking through Suricata Safaris again.
IN
20-35 years of age | Experience level: first safari
Amazing operator with great guides
I travelled to Masai Mara with Jocky tours and I absolutely loved the service. We started with a stop at the Rift valley, which had spectacular views. Then we had a long drive to the Mara. Solomon was an amazing guide and a lovely driver. He drove v carefully and made sure we were always comfortable.
I really loved our group as well!! Some of the best people I’ve met.
Solomon took us on a game drive on the first day and knew all places to find animals. We were lucky to see alot of them on the first day itself.
We stayed at the Lenchada camp, which was not great, but given the price, it was pretty good.
We had good food and a decent tent and bed.
The second day was amazing. Solomon took us so close to the animals that it was amazing. Saw the Big 4. Missed the rhinos though :(
Unimaginable fun!!
We came back the 3rd day and Solomon found a route better for us as it had no traffic.
I would most definitely recommend Jocky tours to everyone!!
ES
35-50 years of age | Experience level: first safari
Amazing safari in Botswana
We booked a guided mid-range safari with Sekanka in early November and we could not be happier with the decision. The tour started in Victoria Falls and went all the way down to Maun in Botswana. We visited Chobe, Elephant Sands, Makgadikgadi Salt Pans, Moremi and Khwai Concession. Overall the tour lasted 10 days and we felt the pacing was good.
Communication with Sekanka was very easy from the start and they addressed all our doubts prior to the beginning of the safari. Once in Botswana, our guide (Talu) took us by car from one place to the next one and also arranged the check-in at the lodges. We had a real good time with Talu and found him to be very knowledgeable about the area and the animals. More than once he stopped in the middle of the road upon seeing an animal to give us the name and bits of information about it.
Overall, we believe the value for money of the safari was very good - the lodges ranged from good to superb and the food was also usually above expectations. We got to see A LOT of animals and bring back home amazing memories (and far too many photos!). I would strongly encourage anyone looking to do a safari in Botswana to contact Sekanka and see what they have to offer - you can't go wrong with them.
Thank you guys!!
IN
20-35 years of age | Experience level: first safari
Steven Baraka a special tour guide
He is well and fine in communication skills concerning with guiding people in tours.
He is able to explain well all environments and situation which bring about awesome moments for your.
He uses well understood language with clear and cherished body language
He is capable of interacting with different races socially to know their favourite and personal interests concerning with tourism
20-35 years of age | Experience level: first safari
BEST
This is a GREAT company with AMAZING tour leaders that are very knowledgeable of Africas wildlife. You will be with professionals that will make you feel very comfortable and welcome when you are there. I recommend booking an experience with them and you will not regret it!! Goodluck is a great travel guide and all around person, you will not regret booking with him.
20-35 years of age | Experience level: first safari
Excellent communication
They responded promptly to all of my emails, even after booking, and went above and beyond to help me with an issue I had. Because my safari was under-booked, they grouped me on another tour which was also very professional. Highly recommend!
NL
35-50 years of age | Experience level: first safari
Good, we got what we booked. Just another lodge then is on the website but they are all good and nic
We had beautifull hot weather and saw a lot of animals. We really liked the combination boat safari and driving. We skipped the walking safari on our choice because we were to warm. They really looked for the animals in the park and took the time to let us see them.
Driving time from dar es salaam was 7 hours, that was a minor because the website said 4-5 hours. Our guide was an intern but was very nice. Sometimes a little diffucicult communicating in Englisch. Worth the money.
An amazing, well run experience!
Even for a "budget" tour, everything was well organized and high value. The tents were already set up at each camp site with comfortable sleeping pads and tasty, fresh, and homemade food was served for every meal. You will see even more animals than what you hope for and be struck by the natural beauty on this unforgettable experience!