BR
20-35 years of age | Experience level: 2-5 safaris
Biggest flop of my trip.
1. Agreement discrepancy.
They did not deliver the service they promised. We paid more for an upgraded open-sided vehicle as they promised they would provide, but they sent us a Landcruiser without a popped-up roof and below industry standards. One day during the Safari, because there was no roof to cover, I got sunstroke and ended the day's trip early.
2. Cover up problems and shirk responsibility.
When we questioned that the vehicle they provided was not what we required, they kept trying to cover it up, telling us that the Landcruiser was the industry standard and that no guest had ever questioned it (with an ironic tone), and requiring us to bear it as there was no other option. However, we were not questioning Landcruiser, but that they did not provide an open-sided vehicle as they promised.
3. Their quotation is more expensive for the same services.
Taking the price we paid as a reference, they did not provide an open-sided vehicle which generally requires an additional $700, therefore, in fact, their quotation was $500 higher than other agencies for the same services. Don’t choose them and save your money！
4. Irresponsible and lazy tour guide.
The tour guide they arranged for us was extremely irresponsible, often driving while making personal phone calls.
Example 1: In Mara, it is 20 kilometers from our hotel to a gate of the park, and it took him 70 minutes to drive us there. Then wandered 2 kilometers near the gate for a whole morning and we saw almost nothing.
Example 2: When we parked just 1 meter away from a lion ready to hunt, he kept talking and laughing loudly. We tried to stop him, but he continued on the phone for 40 minutes. At last, the antelopes were scared away by his voice, and the lion gave up hunting. We missed a great scene that could have happened, which made us very upset.
Example 3: He lacked a basic sense of service and courtesy. Firstly, I want to clarify that we have treated him politely and respectly. However, he didn't share enough information with us, didn't thank us for tips and snacks, interrupted us, and argued loudly with us.
Do not choose this travel agency, they will ruin your trip!!!
DK
Sandwich Harbour Tour
As a nature and tour guide, I advised my group of 15 guests from Europe to take part in a tour with Africas Edge and they have loved the experience of Sandwich Harbour and the Dunes.
We saw amazing landscapes, tried sandboarding, got local knowledge and facts and enjoyed a glass of wine on the dunes. Our drivers were also very competent and helped making it a special experience. This company and their tours definitely deserve 5 stars!
35-50 years of age | Experience level: 2-5 safaris
Great at organising our itinerary.
Stayed at Kruger Shalati - The Train on the Bridge. Wonderful, unforgettable experience. Excellent communication and organisation from Discover Africa Safaris. Would highly recommend!
20-35 years of age | Experience level: first safari
Very friendly, reliable and professional
Ozon Light Tours made the whole experience easy and cherish-able. They have excellent customer service from bookings to the Safari experience.
I saw a lot of wild animals such as the Buffalo, Lion, Leopard and the Zebra amongst many others… I would definitely recommend Ozon Light Tours to anyone who wants to have an unforgettable experience of a lifetime in Tanzania
IT
50-65 years of age | Experience level: first safari
Excellent
Me and my friends we did a tuor in Tanzania in August (since 6 to 19): i'm very very happy and satisfied! More to my expectation!
I want to applied very compliments to aur guide Maulidi and aur drivers Thomas and Patrick.
Mulidi is excellent and suerb: very competent, patient, kind and friendly! Also the drivers!
I recommend everybody to live a similar experience with you!
FR
35-50 years of age | Experience level: 2-5 safaris
5 Day Memorable Safari Experience
There are no words that can i use to adequately express the awe of this experience. A magical five days that will never be forgotten. From the communication with Nick, and the Safari itself We saw all the big 5 in their natural habitat, along with countless other animals. Our guide Morgan was always available to help and had a remarkable eye for spotting animals. The food was delicious, and the safari as a whole was flawlessly arranged.
We highly recommend Nick and his whole team.
PL
35-50 years of age | Experience level: 2-5 safaris
Unforgetable Journey
The tour was an amazing and well organized. We did the tour as AfricanFive.com - the Polish tour operator to check an opportunities given by Uganda. Ngoni safari planned the tour well, we have seen even more than expected. Some small amendmends made on the road by our guide - David were incredible valuable. The Ngoni team included Sedrick and David did the best possible job to make our tour unforgetable. We are strongly recommending Ngoni Safari!
CH
35-50 years of age | Experience level: over 5 safaris
awesome experience
We spent 9 days in northern Tanzania with big cat safaris. The organisation was perfect. But the most important to make the trip extraordinary was our guide. Moses is a guide for more than 20 years and he still loves his job. He is fascinated by all animals and was able to explain us a lot of details about wildlife and Tanzanian lifestyle. He was polite and very understandingly with our kids (7/9y). His knowledge about birds (and mammals and plants etc.) was really impressive.
20-35 years of age | Experience level: over 5 safaris
Very professional
The trip was very good
Guide and the whole crew are perfect
(automatic translation from Swahili)
FR
50-65 years of age | Experience level: first safari
Better than you could imagine
Kasaka tours did exactly what they said.
We paid 50% to confirm the booking and the rest the day before the departure for the Park.
John joined us at our hotel in Dar es Salaam the day before. He explained to us the course of the trip and all the details we needed.
The next morning, our driver Julius was at our hotel and wait for us with his very big "Safari" SUV.
We did the trip to Mikumi (7 to 8 hours) and start our 1st safari for the rest of the day. Julius knows very well the park and the animals.
The park is very quiete, no many other cars and we saw already a lot of specimens (Lion, Giraffe, Gous, Impalas, Elephant...)
We stay two night at our hotel (Camp Atupele). It's really very nice and very comfortable and only 15mn from the entrance of the reserve.
The second day was amazing. 1 full day in the reserve with a lunch in the park and we saw all the animals that it was possible to see even one leopard with her two babies. It's so incredible to see all these beautiful and wild animals in their land and totally free...
The 3rd day return to Dar Es Salaam with so many memories...
If you want to do a safari in Tanzania, don't hesitate, it's really the perfect country.
If you want to do it securely, don't hesitate and choose KASAKA TOURS, you can really trust them
