IT
20-35 years of age | Experience level: first safari
Quite good!
The Safari was incredible, especially the night one. When we finished everything and, once there, already knew everything about the costs, i think we paid too much for what we did…but except for this, everything was nice
CN
20-35 years of age | Experience level: first safari
Recommended guide Anthney
Out of 5 points, 5 points go to Anthney, the driver and guide, he is really nice. And 3 points go to Robert, he often answers questions that are not relevant. And he is very slow to respond, and he was even slower to respond after signing the contract and paying the money. One time, he even took 15 days to answer our question. Moreover, we agreed in the contract that the total fee includes the landing fee of Crescent Island, but when we arrived at Crescent Island, we were still required to pay the landing fee ourselves, which is really too much.
DE
20-35 years of age | Experience level: first safari
Solid, but not punctual
Overall it was a good tour. We saw a lot and got minimal hints an explanations about the animals we saw. The organization wasn't great the drive back took way longer than expected and we did a a lot of stops were the driver changed in the middle of the night. That was a bit annoying.
CN
35-50 years of age | Experience level: first safari
Responsive, reasonable price & planning, great driver and problems solving proactiveness
The overall experience with Madukha was pleasant. The travel planner William was responsive both thru email and WhatsApp. The itinerary was revised based on our preferences a few rounds and William was there patiently with us re-arranging everything for us. We had a little hiccups along the 12-day journey, which was solved by our all-rounder driver Steve and the strong back up Joyce at the office.
Our hotel at Naivasha Lake - Sopa naivasha had no room for us when we arrived. Turns out, the booking date was one day later. The itinerary was modified when i discussed with William, not sure which side (madukha or sopa hotel) didn’t correct accordingly. However, our driver Steve managed to find us the equivalente hotel - Simba lodge with the rooms we hoped for.
We wanted to have night safari experience, so William suggested us Ol pajeta sweet water and arranged serena sweet water hotel for us at first place. The hotel was changed to another great hotel Maisha by the time we final confirmed the itinerary. However, William didn’t check for us if night safari was available with this hotel. It was only one day before we went to Ol pajeta did we find out the night safari was not included. Again, our driver Steve and Joyce from madukha office in Nairobi helped us get the last spots before it was too late. Great it was eventually settled and the night safari exp with the ol pajeta conservancy was unforgettable.
I want to give great credit to driver Steve, he’s very experienced. Great driving skills, knows all the roads in the national parks, has abundant knowledge of the animals and very humorous. We enjoyed our time with him along the journey.
Overall, I’d recommend this agent, but you’ll need to be more remindful of the upcoming itinerary, better check from time to time with the driver about the exp so to avoid last minute loopholes.
NL
20-35 years of age | Experience level: first safari
Would recommend!
Great value for money. Even though we booked a budget safari, it didn't feel like that at all. We had great guides, everyone was super friendly and helpful. We got to see all the animals and the beautiful nature. We definitely enjoyed the campsites in Serengeti and Ngorongoro.
Only feedback we have: on a few occasions, we started our game drive 30-45 minutes later than planned. We didn't really know why, so it would have been nice to be informed of why we were delayed.
BE
50-65 years of age | Experience level: over 5 safaris
A must do on the bucket list.
Despite the wife being extremely ill(2days in bed), it was an experience worth listing in our bucket list.
Ngorongoro was definitely the highlight
DE
20-35 years of age | Experience level: 2-5 safaris
Great Tour
Great Programm with a reliable tour operator. Unfortunately our car wasn't very well mentioned which made us worried about our safety at the end of the tour. Tour operator promised to give the car a detailed check up.
IT
20-35 years of age | Experience level: first safari
We saw every single animal we wanted, on a budget
Denis our tour guide was great, he enabled us to see every single animal that we wanted to before arriving in Africa. All of the big 5 and many many more amazing animals. He had a good eye for spotting them and gave us plenty of time to watch the animals.
He is a good, and safe driver. Also kind and helpful.
Food was mainly okay, just the same every day gets a bit boring.
Few mishaps with accommodation, but the tour company resolved this.
Communication could be better.
We felt safe and well fed throughout.
Would recommend if you want to discover Kenya but stay on a budget, with basic, but clean accommodation.
DE
20-35 years of age | Experience level: first safari
Amazing safari
Denis our tour guide was great, he enabled us to see every single animal that we wanted to before arriving in Africa. All of the big 5 and many many more amazing animals. He had a good eye for spotting them and gave us plenty of time to watch the animals.
He is a good, and safe driver. Also kind and helpful.
Food was mainly okay, just the same every day gets a bit boring.
Few mishaps with accommodation, but the tour company resolved this.
Communication could be better.
We felt safe and well fed throughout.
Would recommend if you want to discover Kenya but stay on a budget, with basic, but clean accommodation.
NL
20-35 years of age | Experience level: first safari
Great weekend!
Our ranger really tried to help us see the big five! Which we managed to see in only two days safari😍