ES
20-35 years of age | Experience level: first safari
The best experience of our lives thanks to the amazing Ilmaasai company
The complete experience was perfect. The price they gave us included everything they had promised us, there were no subsequent surprises and the entire safari was perfectly organized and with wonderful attention.
Catherine, the customer contact person, helped us throughout the hiring process and gave us many facilities for payment and for choosing different hotel options and plans. In addition, she came to welcome us to the airport with the dirver and she was taking care of us at all times and helped us to manage with the airline the shipment of our bags that arrived a day later when we were already in the middle of the safari.
Benny, our guide, is an excellent professional and the best driver we have ever seen. His knowledge about the parks and all the species of animals made the safari a spectacular experience. He had a lot of patience with all our requests when sighting animals during the safari and was friendly and affectionate at all times.
The hotels were even better than we expected and the value for money was more than reasonable.
They are totally recommended!
US
Outstanding service at a level that exceeds expectations.
We are experienced travelers, also experienced throughout Africa. The owner, Paul, was our main POC, and did an exceptional job of understanding our intentions and making every single arrangement we expected. All service operators, in particular, the Safari guide, were top notch. Africa is not a place to travel without precautions and I would be happy to recommend Tanzaniza roadside Expeditions without hesitation for both inexperienced and experienced travelers. Price was not our primary concern - but of note their pricing was significantly LOWER than going direct. We don't do reviews - but these guys warrant it and this is our honest feedback. Can't go wrong using this company, from our 2 week experience.
US
35-50 years of age | Experience level: first safari
Straightforward planning and booking experience, excellent driver/guide
The planning and booking process was straightforward. The sales representative Noah from Wildebeest Safaris answered every single one of my questions in a timely fashion. What can be improved, perhaps, is attaching a few photos of or links to camps/hotels/vehicle at this stage of email communication.
When we arrived at the Nairobi airport it was already getting dark. So it took us a couple of sweeping around to spot our driver with a hand-written sign of our names, among a few dozen other drivers standing outside the airport. In the meantime I also tried to contact the tour operator but both cellphone numbers were unanswered. In addition, it took us some time to figure out the driver who picked us up were not the same driver/guide for the rest of safari trip. In retrospect, all of above can be improved with better email communication beforehand, in order to minimize customer apprehension. But things got sorted out quickly so it did not negatively affect our airport pick-up experience too much. The hotel at Nairobi is decent and safe, which is important as the first stop of our ten-day safari tour.
Our driver/guide Dennis is great. He is energetic, polite, knowledgeable about wild animals, local culture, road condition, and also attentive to our needs during the entire safari trip. His wife was due to deliver a baby girl two days before the end of our safari trip. So he had to make and/or receive phone calls during the trip. But this was totally understandable and it never really got in the way of our safari experience. During game drives Dennis was focused. We were able to get many well-angled shots including leopard eating its game behind thick tree branches, five cheetah brothers lounging around together, lions mating, rhinos fighting, etc. etc. There were a couple of minor vehicle issues (including a broken passenger side window at the start of our trip) but they all got taken care of within a couple of days. Overall it was a reliable vehicle that served us and the driver well for the entire trip.
The camps/hotels selected during the safari are satisfying in general. Some are better managed than others, but more so on people side rather than location/hardware side.
DE
20-35 years of age | Experience level: first safari
Great experience with reliable tour operator, absolutely worth it
Everything was exactly as described on the Internetpage of the tour operator, so no bad surprises, problems or anything else to complain about. Nice and cozy lodges in the nationalparks. Driver was gentle and funny and trying his best to get us to see animals.
20-35 years of age | Experience level: first safari
Over performer in all aspects!
Great communication since the first approach was made, provided safari start date and schedule flexibility, over delivered in every aspect which translated in a fantastic experience during our safari.
US
50-65 years of age | Experience level: first safari
Benson Safaris created an amazing trip for my family to celebrate my daughter's Make A Wish trip!
Our guide Nelson was wonderful and so knowledgeable about the Serengeti and the awesome wildlife that we saw each day. Nelson was great at spotting the animals and answering all of our questions. We loved our accommodations and especially enjoyed staying in the tents and seeing the zebras, elephants and wildebeests from our porch. The service at all of our lodgings was top notch. The Tanzanian people are very polite and extremely helpful. This was a trip of a life time for our family!
20-35 years of age | Experience level: 2-5 safaris
Super super super
I went Zanzibar through them, nice accommodation, On time drivers /tour guides, Good language and calmest customer service. I really over enjoyed my stay in Zanzibar.
ES
50-65 years of age | Experience level: 2-5 safaris
Good Safari
I enjoyed this safari everything was well organised and everything was good I highly recommend this company
KR
20-35 years of age | Experience level: 2-5 safaris
Execellent chobe day trip
Africa Beast Safaris offer friendly guide, comfortable car and excellent safaris at reasonable price. Strongly recommend.
US
35-50 years of age | Experience level: 2-5 safaris
Awesome Experience and Great People
We just finished our second tour with Wild Jungle Trails. And once again, everything was perfect! A gorilla trek has long been on my wife’s bucket list and Twaha and team helped me pull it off flawlessly. This time we had Edison as our tour guide and he could not have been more kind and helpful. He answered our endless questions, made sure we had everything we needed day of, and even helped set it up for us to see a brand new baby gorilla. Our trek was scheduled for my wife’s birthday and WJT even helped up celebrate with a bottle of wine at the end of the day. We could not recommend WJT more highly! Whether you are doing Murchinson Falls or the gorilla trek (or anything in between), you will be in good hands!
