US
20-35 years of age | Experience level: 2-5 safaris
PERFECT Safari Tour!
Everything went extremely smoothly! Communication before the trip was fast and detailed, and pickup and transportation were right on time as scheduled. The safari lodge was beautiful! Everyone we interacted with was extremely friendly and professional. We had an amazing trip!
PL
50-65 years of age | Experience level: first safari
complete disaster
Dear safari lovers and all who are planning holidays in East Africa with the assistance of Gorillas Homeland Safaris. It is pretty likely you will pick this tour company as they have a very nice website, perfect ratings, its manager Mr. Davis Tukamushaba has several FB profiles all packed with only positive comments, and he is very quick in replying to potential customers’ inquiries. All this creates a great first impression.
A month ago we returned from our 8-day safari in Rwanda and Uganda organized by Davis and his team. Wherein the word „organized” is a big exaggeration, as in terms of organizing our trip was a complete disaster.
It all started on the first night. After having landed at the Kigali airport around midnight we found that no one was waiting for us. When we, at last, reached the hotel we learned that Mr. Tukamushaba “had forgotten” to book our stay. In the following days it was only worse. Our personal guide who was to accompany us during the whole trip was late for the first meeting by 6 hours. Despite Mr. Tukamushaba’s claim that all our accommodations and entrances to the national parks had been already paid (in fact we had paid 70 percent of the whole trip in advance ) - ever and again it turned out that something was not paid or even booked. Eventually Davis would always pay – on short notice - only when we started the alarm on Messenger. A critical moment was on the day when we were driving 10 hours to the Nyungwe Forest National Park in the south of Rwanda for chimpanzee tracking only to learn that our names are not on the list. This time nothing could be done since all had already been booked. We missed the chimpanzee tracking, which was supposed to be one of the highlights. In the long run Davis returned us the money for the chimpanzees but it didn’t really comfort us. For eight days Davis Tukamushaba - who was in touch with us on the phone - kept on making up extraordinary stories about exceptional misunderstandings and unbelievable coincidences which resulted in this series of fuckups. Instead of relaxing we were stressed every night.
We decided not to keep this story for ourselves. We feel obliged to share it because of the tourists’ solidarity. My friend Izabela is a PR Manager at an American company, I am a journalist and a non-fiction writer. You’ll find us on Facebook, feel free to contact us if you want to learn more details.
Our unpleasant experience does not change the fact that Rwanda and Uganda are beautiful and fascinating countries. You will meet there many professional and kind people. Simply you’d better think twice before you go there with Gorillas Homeland Safaris.
Katarzyna Surmiak-Domańska and Izabela Szumielewicz
20-35 years of age | Experience level: first safari
Safari to masai mara witj the best organiser jane and best driver sam mwai.It couldnt be better.
the safari couldnt be better total knowledve of the park and we saw all tje animals the big 5.Masai village visit was incredible lots of culture to learn.thanks Jane and Sam
IT
20-35 years of age | Experience level: first safari
AMAZING
Roberto and his staff are incredible. Very professional in organizing everything from the begin. They really knows how to take care of the customers which, in my opinion, is a primary target for the tour operators that works in Africa which is not a simple country.
We had the chance to go up in the Kilimangiaro for our first seven days and then we continued for a 6 nights Safari all over the parks in Tanzania.
I would 100% recommend Savannah Explorers for your amazing experience in Africa.
20-35 years of age | Experience level: 2-5 safaris
cost friendly and well planned fun filled day-tour!
personally experience was great, from dates been communicated in good time before the event for planning purposes, and activities described been executed as promised.
US
35-50 years of age | Experience level: first safari
a well-planned and wonderful trip
We worked with Derek on planning a 12-day tour of Namibia, visiting all the usual highlights. Derek did an excellent job of answering all my questions, booking wonderful lodges, and keeping us updated. And John, our guide, took good care of us, gave us lots of insight into Namibia, and was a very safe driver. He also responded with good humor to our two small children, who were sometimes challenging in their own ways. We saw a great deal of wildlife and the country was very beautiful! I certainly recommend Bluecrane and we were glad to have worked with them.
20-35 years of age | Experience level: first safari
He was Soo charming and well qualified
They have good communication,high skills Soo faster in providing they service and they know what the customer wants
IT
20-35 years of age | Experience level: first safari
nice trek with Bujo
It was an amazing trekking experience;).
We were on a 6 days machame route Kilimanjaro hiking with Bujo tours in Tanzania .We were a group of 2 .Everything was as planned ,and great people made our adventure and unforgettable..It is always the people and the team that makes the tour great.
Thank you so much Bujo for your cooperation and planning our trip together with us.We had good guides,porters,and the cook.The food was good and was freshly prepared.Even though we had little altitude problems but our guide handled us with care.Thank you for taking care of all these with pleasure.
Would really recommend Bujo tours for any trip to Tanzania.They are very responsible from airport pickup ,accommodation,food,and the whole tour
SA
20-35 years of age | Experience level: first safari
Good and professional
Very good and fast response with us our tour organiser mrs Martha she is doing her best
LU
35-50 years of age | Experience level: first safari
Wonderful Zanzibar Holiday
My husband and I went for one week holiday to Zanzibar for our fifth anniversary. It was an amazing week. Regional Tours and Safaris arranged for everything. They booked our local flights, accommodations and transport around Zanzibar.
We stayed for 2 nights in Serena Beach Hotel in Stone where we spent the first 2 days exploring the ancient buildings, Prison Island and nice restaurants in Zanzibar. We bought a lot of souvenirs from locals. We were then transferred to Hotel La Gemma in Nungwi which was incredible. The hotel was right in the ocean and has a lovely beach front. The hotel has a swimming pool in which we spent most afternoons. There is also a spa where the staff was friendly.
Our fifth anniversary was relaxing and it helped us unwind from our everyday busy lives, I couldn’t have been happier with Regional Tours and Safaris. I will definitely be recommending them to all my friends.