CH
35-50 years of age | Experience level: first safari
great help, very clear and very quickly responding, service received exceeded request & expectations
All the provided service was really of high quality, very helpful, service that we received exceeded request and expectations. For example, car transfer from airport was private instead of group transfer. We were positively surprised, very happy, comfortable, safe and very grateful. All possible instructions and advice was given beforehand the trip, thus we were well prepared. We cannot recommend it more.
20-35 years of age | Experience level: first safari
Caring
An overall fantastic experience. This was my first safari and with a limited budget and only two days, this was EXACTLY what we were looking for. On the first day, the vehicle’s radiator blew, but luckily we were still in Nairobi and within an hour, they had switched the vehicle for another and we were on our way. The company even compensated us with an extra hour game drive for the inconvenience and time lost. The safari itself was incredible. We saw lions, elephants, buffalos, giraffes, warthogs, zebras, antelope and even a rhino (apparently a super rare thing). Andrew was professional and very caring. He handled all the logistics like pick-ups and drop-offs very well. He even helped us buy our bus ticket to Kampala on the trip for the day we returned to Nairobi. Although there were issues with the bus ticket, he saw to it that it was rectified as much as possible. The Lenchada budget tent camp was rustic but very charming. The beds in the tents were comfortable and we got a great nights sleep. I would highly recommend this experience and this tour guide to anyone looking to do a quick and affordable safari.
50-65 years of age | Experience level: 2-5 safaris
Tailormade Africa truly is a unique company whose desire to ensure you are happy is unparalleled.
I formed my relationship with Rob Morley of Tailormade Africa after initially contacting him about travelling to South Africa for the 2022 Comrades Marathon.
I mentioned to Rob that after running in the Comrades Marathon me & my wife would like to go on safari & we'd like to make it really special, like a 2nd honeymoon. It soon felt like Rob was my own personal travel agent but in such a friendly manner. Rob asked me what 'special' looked like for me & was able to tease out of me what I wanted more specifically. I explained that to us special meant somewhere exclusive where we felt looked after but in a relaxed environment. Rob understood we wanted to eat great food within picturesque surroundings. We were also keen to take in some game drives to search for some exciting wildlife without feeling like we were being herded around with large groups of people.
Rob has travelled extensively within South Africa, has great knowledge of & a great passion for the country & wanted us to experience this too. Due to this Rob was able to suggest a destination that matched our wish list & sent us pictures & details which enhanced the picture he had already painted for me.
Though I had a great idea of what was awaiting us I was still not prepared for the luxury provided, situated so unobtrusively within the fabulous scenery with great importance placed on being green & eco friendly. We stayed at Rhino Ridge Safari Lodge.
We were treated to an amazing spacious villa with outstanding far reaching views. Imagine standing in a spacious shower watching giraffes moving majestically in the distance with an open fire crackling metres away.
Meals were served in the restaurant within the main 'house' with the same views. The food was exquisite without being pretentious.
We were taken on game drives by friendly, attentive & knowledgeable people who clearly love their jobs.
All staff members were keen for us
to be happy & genuinely seemed pleased we had chosen their lodge.
I loved how Rob was able to take a rough idea of what I thought we wanted & make the actual experience better than the dream. Without wanting this to sound too sickly Rob was the perfect person to assist us.
Everything leading up to the holiday was dealt with just as we would have liked. Every detail was catered for. We made a few last minute changes which Rob was able to accommodate due to his relationships with his travel partners. Our itinerary was sent to us by email showing clearly every detail we needed for the whole trip.
Knowing how special this trip was for me & my wife Rob was able to speak to his contacts to let them know we were wanting to create a few private moments which became a reality without any trouble at all.
My communication with Rob was via telephone, WhatsApp & email. I had access to Rob & his team at all times. We did need their assistance when our outbound flights were delayed meaning we would miss our connecting internal flights in South Africa. They were on hand to ensure we were confident in knowing what plan B was. During the holiday we received timely WhatsApp messages confirming our upcoming transfer/travel arrangements giving us reassurance of our movements (as we made a few transfers to various destinations within South Africa).
After the holiday Rob followed up to ensure everything was just as we had planned & it absolutely was.
I would be more than happy to ask for Rob's assistance in planning another trip & its likely we will be doing just that for 2023.
If you want a personal & friendly approach to create a great trip this is the company to use.
Thank you Rob. Thank you Tailormade Africa
IL
20-35 years of age | Experience level: first safari
Boutique and excellent communication
All communication from the moment we first spoke with Isaac was excellent. He was very kind and helped us plan our trip exactly how we wanted.
We landed in Nairobi, and Isaac greeted us with a big smile. Then we met our fantastic guide, Tony.
The trip was perfectly organized, and there were no unpleasant surprises. Everything was perfect.
Tony gave us a feeling as if it was the first time he saw the amazing animals and the beautiful landscapes and was just as excited as we were (needless to say, he has already done the trip hundreds of times)
Our guide was attentive to all our requests and made an outstanding impact on our experience.
Thank you Tony.
Thank you Isaac.
Thanks for the Best Memory Safari
ES
50-65 years of age | Experience level: first safari
Excelent
We' re amazing with the trip and with Blue Range. They have been ever near to our questions and we are really happy with this experience of safari.
FR
CRAZY EXPERIENCE!
I am a great travel regular and I can tell you that it is an incredible experience! Everything is perfect, the lodges, the places, the catering and especially all the people who work there. it's faultless! A big thank you to the whole team as well as to Anton for the Safari day and to Simba for the walking safari. They were awesome!
CA
50-65 years of age | Experience level: first safari
Knows how to make 2 days seem like a week ~ in a good way!
Dexter was our guide for 2 days on the Maasi Mara, he knew better than us what we really needed for our two days and delivered. Very knowledgeable about the reserve, the animals, their names and the land. A good communicator who answered all of our questions, very friendly and welcoming. I highly recommend Dexter for you next safari guide!
IE
20-35 years of age | Experience level: first safari
Best safari tour operator in Kenya!
Excellent tour operator to deal with from start to finish! Collected us at our hotel on Nairobi and were so helpful with luggage and logistics of the 4 day safari we booked, (3 day Massai Mara and 1 day Lake Nakuru). So reasonably priced for what you get! Our guide was absolutely outstanding, made every effort to get us close to the big 5 in action and made sure everyone was happy and safe! He gave us great insights to how the animals lived and their individual profiles! Allowed us get the best views and pictures! Thank you Jocky Tours!!
DE
20-35 years of age | Experience level: first safari
Awesome Vic Falls & Okavango Delta safari trip thanks flawless planning and execution
- Communication: Always available, friendly, and responsive (10/10)
- Service: flexibly adjusting the itinerary to our needs and including all requested components (9/10)
- Value for money: 9/10
- Reliability: We were absolutely amazed by the organization and reliability of all parties involved (hotels, transfers, camps, domestic flights) (10/10)
We would definitely recommend Discover Africa for planning your Safari Tour in Botswana!
20-35 years of age | Experience level: first safari
Clueless
Do not use. Didn’t seem to know what was going on and felt unsafe.