US
50-65 years of age | Experience level: 2-5 safaris
Top Notch Service & an Amazing Experience
Nadzua, our tour operator representative at Buy More, provided exceptional and personalized customer service as she was instrumental in organizing our incredible 19 day safari tour through Kenya quickly and efficiently. She took the time in expeditiously answering all our questions, addressing any and all concerns and accommodating all our requests. Changes were made along the way but only to better our experience which was already great!
We have done safaris in the past and have traveled all over the world but she is by far the best tour operator representative we ever had!!
We were in touch with her the whole time we were on safari and she was eager to receive feedback on accommodations, meals, itinerary guiding services, etc.
BuyMore is very competitive and provides value for money spent. We stayed in wonderful places throughout Kenya and the food was great.
Due to the long safari we booked during high season, we had two drivers for different parts of the road trip. We had some concerns about changing drivers and potential time lost but Nadzua was instrumental in organizing this so that the changing drivers was absolutely smooth and seamless. For most of the trip especially in Masai Mara we had the driver-guide Charles who was an unbelievable wildlife spotter. When there was a predator chase (cheetah, lion and wild dogs), he was instrumental in figuring out which direction the predator and prey were moving in and how best to get there and position the vehicle to take the best photos! Truly a wildlife photographer's guide! He was also very knowledgeable about animals, the local cultures, the 43 different tribes, the country history, etc. We enjoy watching wildlife behavior, not just taking picture and Charles was very accommodating in meeting our needs. We did have an incredibly memorable trip.
We would highly recommend using BuyMore Adventurers for a Kenya safari. We would not hesitate in using them again in future. If you have any questions about our experience that we have not already addressed here, please do not hesitate to contact us. We would be glad to share.
US
20-35 years of age | Experience level: first safari
Incredible safari!
Our experience with Shemeji was incredible! We had an absolutely amazing guide who really loved what he did. He found us animals without millions of cars around and took us out from super early daybreak until the sun was setting.
US
65+ years of age | Experience level: first safari
They were very responsive to our requests and needs for our African adventure
I was well pleased with the communication and they provided exceptional service. We flew to South Africa on our frequent flyer points so they had to be responsive to our transportation choices. They did an excellent job of meeting those needs. In addition, after we returned stateside, I received a billing on my credit card for rental car charges that had already been paid for in the booking with Go Self-Drive. When I alerted them and asked for help, they had my charges reversed within 2 days. Thanks to all at Go Self-Drive.
US
50-65 years of age | Experience level: first safari
Fantastic once in a lifetime experience very professional
Wild Planet Safari gave us a once in a lifetime experience. Everyone was very professional and knowledgeable. We were treated extremely well and they were very accommodating. I have referred this company to several friends.
I would not have changed a thing.
JP
35-50 years of age | Experience level: first safari
Review about Masai Mara National Reserve by Masako
I was excited at Masai Mara.
Many kinds of animals including scavengers.
Perfect place to see animals.
JP
35-50 years of age | Experience level: first safari
Review about Amboseli National Park by Masako
It was very quiet and peaceful park.
Very different from Masai Mara.
I did not see any scavengers there except hyena, but I was satisfied because have already seen them at Masai Mara. I recommend to visit Masai Mara first.
I could spend quite and beautiful time at Amboseli.
JP
35-50 years of age | Experience level: first safari
Amazing!!
I visited to Masai Mara, Nakuru and Amboseli. The trip was amazing.
I could see big 5 in one day!!
Animals with sunset and sunrise were beautiful and our guide, Sammy and all of staffs were very nice and friendly.
My flight was delayed and I couldn’t transit to next flight and I had to stay overnight at China, so my arrival date at Nairobi was delayed one day, but my tour company re-arranged my plan.
I really appreciate it.
I recommend Kenya game drive for sure.
NO
50-65 years of age | Experience level: 2-5 safaris
Great experience
We got to see almost all possible animals. Accomodation was ok. The safari guide was not very good in english, and he did not know how to drive a car with manuel gearing
US
20-35 years of age | Experience level: first safari
Most incredible experience. Features Africa goes above and beyond!
My husband and I went on an 8 day safari in August (Amboseli, Naivasha, Nakuru and Masai Mara). It's the trip I've always wanted to go on and Features Africa went beyond all of my expectations. Karanja was wonderful helping plan the details, getting us into a lodge I was hoping to stay at and that was originally completely booked. Gerald, our guide, was fabulous. When we stopped to watch animals he always had the best positioning. It felt like the animals would come to us, instead of us moving to see the animals and we would have the best views and photo opportunities. He did this while respecting the animals and their space and the rules of the parks (which we appreciate!). The jeep was also immaculate and very comfy to be in all week. We're early risers and Gerald accommodated us, as well as readjusted the schedule when we wanted to watch the rhinos (and other animal friends) for a few hours that wasn't planned (black and white!). We've recommended them to our friends, who are planning their trip with Features Africa now, and hope we have the opportunity to return soon. Thank you again, Karanja and Gerald! Check trip advisor for some photos from our safari. x
PT
20-35 years of age | Experience level: first safari
Fantastic
Excelente experience, great driver and guide James.
To repeat again on day.