50-65 years of age | Experience level: 2-5 safaris
Trip of a Lifetime
We took this trip of a lifetime as a family of four with teenagers. We spent two nights in Nairobi, 3 nights in Amboseli, 1 night in Lake Naivasha, and 4 nights in Masai Mara. Sylvester was always helpful and responsive through the entire process of planning, reserving, refining, and following through on the plan. He helped me to make decisions on logistics that made sense and fit into our budget. He met us at the hotel in Nairobi to discuss the detailed logistics in person and answered any remaining questions that members of my family had. All of my own questions were previously answered through the many emails of mine that Sylvester responded to (very promptly) during the planning process. Sylvester kept in touch with our guide throughout the trip to make sure everything was going smoothly. Finally, at the end of our trip, we had dinner at an upscale restaurant in Nairobi and he met us there to hear about our experiences and thank us for our business. One of the activities that impressed me the most that was included in the cost of our safari was the balloon ride. The balloon ride was simply magical from start to finish. Floating over the Masai Mara during sunrise and seeing the landscape and animals from above was an experience that was breathtaking. To top it off, we had a delicious breakfast when we landed and a game drive that was provided on our way back to our camp. Typically, a balloon excursion is its own add-on cost above and beyond the safari cost. Had that been the case, it would have been out of our price range, but Seven By Far included the excursion in the package price of the safari. Wow, just wow!
We were met at the airport by Maxwell and a driver. They were polite and helpful in getting us to our hotel in Nairobi. They met us the next morning for our tour in the Nairobi area. We visited the Giraffe Center where my kids fell in love with giraffes. Feeding them is a magical experience and my kids really enjoyed it. This created a lasting effect throughout the safari whereby my kids loved seeing the giraffes in the wild. The next stop was a curio shop where we looked around at the beautiful handicrafts. After a nice lunch, we went to the Nairobi Animal Orphanage and saw some of the animals that had been injured and were at the center. This was also a very nice experience. Later that evening, Maxwell and Sylvester met me and the family at the hotel to discuss the plans and answer our questions. The next morning, Maxwell met us at the hotel to hand us over to our safari guide, Evans.
The places we visited were stunning and the experiences will be etched in our memory forever, and Evans played such a big role in that. He is a highly experienced, personable, knowledgeable, and responsible guide whose skill in anticipating the potential movement of the animals from one spot to another provided us with several incredible moments of being in the right place at the right time. In fairness to him and the future expectations of his clients, I feel it necessary to emphasize that the movement of wild animals can’t be predicted with certainty (we all know this, right?), so once or twice we rolled the dice and moved to a location of anticipated movement that didn’t pan out as hoped, but was still so lovely nonetheless. Sometimes being patient and waiting for a moment to unfold, even if it doesn’t, is half of the fun! By the end of our journey, our family had developed a connection to Evans which will continue on past our trip. He was wonderful, and we loved spending the time we did with him.
We’ve done a bit of traveling as a family over the years, and upon our return home, we had our dinner table conversation about where this one ranks in our trips. No surprise that it ranks above all others, and it’s hard to imagine it being dethroned. Any future family trips will be battling for second place.
35-50 years of age | Experience level: first safari
Everything you could want from a tour company-very helpful, professional and well organised!
My 5 day tour was excellent! The office team were very responsive and helpful with planning and arranging everything. My guide Eddie was very professional and helpful. He was also a very safe and sensible driver and a very clean, modern and safe vehicle.
The tour was a very good variety of activities and different landscapes. I had a great time every day and didn't have to worry about anything!
35-50 years of age | Experience level: first safari
Really enjoyed our family safari
I convinced my husband to choose unscripted safaris based on the reviews and also communication om email which was so swift and efficient, our guide Jeremy was also so experienced that other cars were following us, the hotels chosen were so good and strategically placed. Big up guys
NL
20-35 years of age | Experience level: first safari
Amazing
Kruger Safari has helped us tremendously. Starting with the booking process of our Safari where they were very detailed and helpful.
When we arrived at the airport in Johannesburg and discovered that one of our suitcases was left behind they helped us with taking care of getting the suitcase to our lodge in the middle of the bush.
I can say nothing bad about Kruger Safari and the service they have provided!
50-65 years of age | Experience level: first safari
Friendly customer care
Fuhara staff are very friendly and professional in all they do from airport pick up to drop off. Their activitity packages are fairly priced and staff are punctual and provide a good comminication. Our hosts Pessy and Dumisani were excellent and wiuld recommend them without any doubt.
20-35 years of age | Experience level: first safari
Just book with Kevic!
My experience with Kevic Tours & Travel has left me and my travel buddies beyond satisfied and reassured in a landscape where there was a lot of uncertainty. Having dealt with several tour operators prior to booking with Bob from Kevic, we found many hiccups, dishonesty and a lack of transparency. Kevic was a breathe of fresh air. Being our first safari, we were lost and didn't know what to book or how to do so.
Navigating through the tourism industry in a foreign country was daunting, especially since many operators with who had a many reviews didn't make us feel comfortable while booking and seemed like they were just pushing for a deposit without anything set in stone which worried us.
Disappointments with larger tour operators were all too frequent, marked by unexpected costs, hidden clauses, and a distressing lack of transparency. This was until I came across Kevic Tours & Travel. The exceptional responsiveness and clear communication from Bob, the manager, were like a breath of fresh air. He responded to every. single. email. (All of 45 emails) To update us, provide clarification, let us know of changes proactively so that we weren't faced with doubt or upset during our time in the Mara.
Bob’s genuine commitment to honesty was evident throughout our interaction. He was straightforward with all details, including cost and itinerary changes, offering much-needed transparency and eliminating all potential surprises. He managed to demystify the confusing terrain of safari planning and make it a truly enjoyable experience. Not once was I left wondering about hidden costs or ambiguous tour details. Every interaction was marked by the level of transparency that others in the industry could certainly learn from. He provided breakdowns with itnereraries whenever it was even the slightest change. This really set us at ease and show us how completely honest and hard-working Bob and his team were. their price was the most competitive of any tour operator on safari bookings.com beating out larger tour companies, and providing more bang for our buck.
We booked a four day fly an Safari, with airport, transfers, and had a driver and guide for all for days. Bob himself met us at the airport, traveled with us to Wilson airport, check to send himself, and ensure that we were ready to fly before parting ways. We arrived late the first day, but we immediately went on our first game drive, and also went on our last game drive prior to our leaving to the airstrip. Bob and his team maximized our time in Mara and checked on us every single day to ensure that our trip was going smoothly.
To conclude, my safari with Kevic Tours & Travel was extraordinary, greatly enriched by the dedication of Bob and his team to honesty, responsiveness, and clarity. I wholeheartedly recommend Kevic to anyone who is apprehensive in navigating this confusing atmosphere, looking to dive into a safari adventure without the typical anxieties that accompany dealing with most tour operators. We were 5 NYC guys who didn't even know where to begin and we just trusted in Bob, and he took care of the rest. If you're still unsure, give Kevic and they're team a try, you'll thank yourself later.
EG
35-50 years of age | Experience level: first safari
Great trip
I enjoyed to the max
Everything was ok
From Kenya with my love
NL
50-65 years of age | Experience level: first safari
I had a very beautiful tour of 15 days visiting several wild parks with beautiful lodges
Everything was well organised. I had a splendid driver and guide, Sam Wako. He had a lot lot of knowledge about the animals, plants and the history of Uganda and the several communities. He was flexibel and arranged the programm very wellicht. Compliments to Sam!!
NZ
20-35 years of age | Experience level: 2-5 safaris
BEST CUSTOMER SERVICE
Masai mara was awesome and majical
This safari was majical. I made arrangements to visit Masai Mara during my vacation and Safari Update Travels made it possible. I arrived in the Mara in the afternoon hours and then set out straight for the afternoon drive. It was quite refreshing.
I also visited the local Masai village which was nearby so I was able to interact with many members of the community. The best part of the trip by far was our tour guide, Wycliffe. Besides being witty and having a deep sense of humour, Wycliffe is one of the kindest people I’ve ever had the pleasure of meeting. He went beyond his means to take care of us and make our trip memorable. Will definitely be back for another tour with Safari Update Travels in the future.
CN
20-35 years of age | Experience level: first safari
Best than ever with attractive price, wonderful service and amazing safari!
I got several contacts with different safary companies online at first, but ngekewa safari reply my messages fast which makes me feel it's more reliable, and the price is also very attractive than most other safaries package online. I even got a discount because of my Tanzania residence permit.
Salim is doing the operating job very well I really appreciate, all their staff are so friendly and politely.
Valence is our tour guild also driver, he is doing such a wonderful job during my 5 days safari of Tarangire national park, serengeti national park and ngorogoro national park, I see the king lion, lion family groups, elephant family groups, hippos a lot in the water also in the jungles and some are fighting, great animal migration of wildebeest, lot of zebras,
buffalo, giraffe, hyena, cheetah, crocodile, antelope, lot of beautiful birds like flamingo and others, we also see how lion huntings it's very interesting and amazing! I would like to rate 5 star for my safari and for the tour guide Valence. He caring people very well and so professional!
My last day kilimajaro materuni and hot spring tour I went with Tour guid Kevin and driver gold. They are very friendly, warm hearted and knowing a lot on so many things. Thank you for bringing me to the amazing spring with small fish for massage with nice warm water in the morning and beautiful scenery.
And thank you for join me the coffee tour at materuni, it's so fantastic experience to know how coffee power growing and made. I.also see waterfall and taste the kilimajaro original water from kilimajaro mountain! They also bring me to Serval wildlife to touch and feeding animals that's great experience thqn ever!
Also the cooker david is so professional, thanks for providing delicious food eveey day I really like the food like pumpkin soup, banana soup, handmade bread, pizza, fried noodles, pancakes BBQ fiah, fried and roasted chicks, beef and others much!
The lodge abd camp also very nice. Lodge is clean with delicious food, cp is very good quality.
Actually there are a little problem happened during the tour but Salim deal with it so perfectly! I really have the greatest experience than ever with ngekewa and it will be my whole life best memories!
Thanks again ngekewa safari and thanks for all you are doing for me!
