ES
35-50 years of age | Experience level: first safari
scammed by kenya walking
Hello my name is Javier from Spain, my safari was 13 days for Kenya hired in Kenya walking survivors. Mr. Otieno Lysaniash I don't know anything about him but he has canceled the safari, after reading the comments I can not say more that I have been scammed, my steps have been denounced in the police in Spain to be able to claim the credit card in my case mastercard I have contacted the Kenyan embassy in Spain. Any help from others affected will be helpful.
superb superb superb
Superb Superb Superb
After being bitten and cheated by Kenya Walking Survivors Safari (Othiyano), our dream trip to Kenya was almost finished and doomed even before it started. Then came the saviour.. Steve from Land Rail Safari provided us the solution package, assured us and made us rethink our Kenya dream trip.
As promised we were picked up on 11th from Nairobi airport in the afternoon, we were taken to the office and given a full description of the 6Night 7 Day Masai Mara, Lake Nakuru, Lake Naivasha, & Ambosseli Package. That was when the first dollars were paid. After that every step was great.
Masai Mara trip was beyond our imagination. All other places were great.
Given the package was a budget package, the accommodation, food and travel arrangements were good and very manageable.
There are 2 people that I would like to name and fame, Steve the tour Manager and Mosa(Mosses) the tour guide and Driver both were very good and met all expectations, They both were very keen to understand our expectations and deliver them,
over all... superb superb superb
Will look forward to go with them again
IT
35-50 years of age | Experience level: 2-5 safaris
Professional, ready, able, flexible
They have been highly professional, ready, able and flexible to give answers and to make offers and proposals (the best into three).
The organization of the tour has been perfect (private guided safari, transfers and sea extension).
They allowed a last minute change for the programme of the last day's safari: very, very appreciated.
Highly reccomended.
QA
35-50 years of age | Experience level: first safari
Looking forward to great experience on December
Looking forward to great experience on December holiday
50-65 years of age | Experience level: first safari
An extraordinary adventure in a beautiful country with wonderful wildlife and fantastic people
The safari was absolutely brilliant and Gibson was a fantastic guide and superb host. Temptation is a brilliant cook/chef and Kantake was really helpful. Everyone was so friendly and there is nothing even slightly bad we can say about our experience apart from air botswana not being very accurate with their flight times so we got there quite late but that was part of the experience. The organisation from Kingfisher Safari's end was first class. Hope you can pick up from this that we were really happy and would definitely do it again.
NL
20-35 years of age | Experience level: 2-5 safaris
Amazing experience
We’ve been on a 4day safari to Lake Nakuru and Masai Mara. It was beyond expectation! We’ve seen everything we want and even more. The contact with the organization went really well. Zippy was super quick in her reply and she was also very helpful. Our guide Symon showed us everything what we want and explained a lot about the nature. Our chef Daniel made us nice food (especially the soups). This altogether made it an incredible experience - thanks a lot! Highly recommended!
IT
35-50 years of age | Experience level: first safari
Enjoyment, pampering and satisfaction!
We are very satisfied and happy with our honeymoon.
The agency “Serene East Africa Safaris”, in the person of Lucy especially, has turned out to be a serious, professional and above all careful agency and ready to satisfy our needs and expectations. Lucy organized an exclusive and detailed honeymoon, leaving nothing to chance.
We spent 15 days in Kenya doing three safaris and staying in different lodges, where both the rooms and bathrooms were functional and clean; the service and staff are friendly and welcoming, the food is good and plentiful.
Our guide/driver, Linus, who accompanied us during the safaris by a private minivan reserved just for us is a brilliant person, protective, attentive, safely adventurous. In addition to providing us with various information about animals and plants that populate the savannah, it really wanted us to have an experience in Africa to be unforgettable and succeeded! Bravo Linus!
We spent the last few days at the Diani Sea Resort where the staff was attentive and willing to accommodate our requests and always kind; the room, the restaurants, the pool and the food really excellent and excellent enough to feel pampered and relaxed at all times.
We highly recommend the agency “Serene East Africa Safaris” to organize your trip in kenya and not only and Thanks again to Lucy and Linus!
An indescribable honeymoon!
MY
20-35 years of age | Experience level: first safari
Awesome service by the finest staff
Locally owned company, with earnest, hard-working, honest, responsible people, Tongesai and Alfred are the best. They catered well for all our needs and took the extra mile to make it better for us. Very comfortable vehicle. Though the company may be smaller/newer compared to other companies operating there, they certainly know their stuff and provided great service. Anyone going to Victoria falls and all the surrounding places should definitely go with them. They will take good care of you throughout the trip. Glad we had them while we were in Zimbabwe.
SA
20-35 years of age | Experience level: over 5 safaris
5 STAR to the drivers/tour guide of the itinerary, dissatisfied with the tour operator Robert
PLZ READ MY REVIEW AS A REFERENCE BEFORE YOUR BOOKING
Overral it's a fantastic experience of safaris in Kenya, I went different national parks or reserves with 3 different drivers, Stanley, Leban, Manifest, under their expertise, I saw all the BIG FIVE and other species of wild animals and birds, even stepping on Tanzania for couples of hours.
But I still wanted to highlight the problems I was facing, leaving other travelers a kind reminder.
1. Generally speaking, there is NO big difference to book a tour from any operator from this website. Cuz all budget tour they mix ppl with different group, for example, my Masai Mara tour, 8 ppl from 6 agencies, my Ambselli tour, other 6 ppl from 4 agencies.
2. Dishonesty of Robert: Operator Robert PROMISED me in email, his agency is the operator, but actually not even 1 driver is working for him. He's the guy attracting customers from website, hotels, streets etc. then he handled ppl to drivers/ tour guides. Therefore, the experience of safari good or not, definitely depends on your luck to meet a driver. So why spend so much time to compare different agencies here?
3. Robert PROMISED in email, single room is provided during the whole itinerary. But in Masai Mara, Ambesselli, 4 nights I stayed in a shared room (tripple room in Masai, the worst room in Ambesselli). even in Nakuru & Naivasha, i need to negotiate with hotels by myself to get a single room, reception said never receive the request from Robert! WHAT A BIG SHAME! After paying off the money, Robert broke all the promises and disappeared, no replying my emails and phone calls
4. the first day is diastrous, they picked up at 7am from my hotel, then we started the tour 10am, Robert spent 3 hours in downtown to looking for ppl and agencies to make up a group. then he asked 8 ppl packed in a 7 seated sedan, 4 ppl seated on 3 chair, 2 hour driving to meeting point... it was HORRIBLE... thanks God Koreans travellers are slim
NL
20-35 years of age | Experience level: first safari
Good service, everything well organised
We have booked a safari with Jimmy some months before the safari. Swahili Paradise Tours did a great job on making the safari. We had a good 4x4 car and food was good. There were no problems on the safari. We have seen beautiful spots in the Serengeti, Ngorongoro and Lake Manyara. In the end, we skipped the Masaai tour (because it was too commercial). Unfortunately a refund could not be made. Our driver (Emmanuel) was the best driver we could imagine.
We do have some suggestions, because there is room for improvement. For example: the camping gear was old and dirty. It's better to fix better gear for more comfort. Also, we ended the safari in Lake Manyara, while it's better to start there (because it's not that impressive after you went to Serengeti).
After all it was a beautiful experience and we're happy that we've booked with Swahili Paradise Tours! Thank you Jimmy.