AT
65+ years of age | Experience level: 2-5 safaris
I just returned from a great safari tour through Uganda, best organized and guided by Pearl Afric.
At the beginning I had some doubts to do this safari tour through Uganda with a local agency only and without the safety of a well known European tour operater. But at the end I can say it was absolutely no risk. Everything was well planned, organized and guided by PearlAfric. Abdul was a great driver and guide, very friendly, very helpful and always tried to fulfill our wishes. He gave us an insight view of living in Uganda, the situation of the people there and of the beauty of the country. I would like to thank Abdul and Innocent, you did a great Job.
DE
20-35 years of age | Experience level: 2-5 safaris
Great
We did as a couple an 8 day safari (mid range) with Pajoma in Uganda. Everything was well planned. Our guide Letisha, probably one of the very very few female guides was perfect! We saw all the animals we expected, including a leopard. The chimpanzee and gorilla tracking were great. All lodges were good and the food was always arranged with us, also for vegetarians there was always something. Only the hotel in kampala disappointed us, I would like to book another hotel in the future. All in all a trip that we would repeat immediately!
20-35 years of age | Experience level: first safari
Wonderful service , the travel package was amazing from accommodation and travel.
Communications with the your operator was on point and everything operated efficiently . Service delivery was amazing especially the game drive through Masai Mara. Due to their amazing experiemce from Pickup to hotel to been drop off after the vacation, I would endear to go back to Masai Mara again
KR
20-35 years of age | Experience level: first safari
Don't believe them. Especially Kate.
They kept me waiting for more than two hours at the airport and didn't abide by the numerous provisions stipulated in the contract. The airport dropoff was a contract, but they dropped me off in downtown Nairobi. I questioned her(Kate) but ignored it. They change when they get paid.
IT
35-50 years of age | Experience level: over 5 safaris
terrible and dangerous
We have been traveling in Africa for over 10 years but we have never found such a disorganized tour operator.
We risked life twice due to inexperienced drivers who were not familiar with the area. We were housed in remote areas of the parks and we could not enjoy the wonders that Zambia offers.
We have chosen the "three parks" package, but frankly it is not a good suggestion because you spend many days in the car and do so many kilometers. Attention to areas called GMA.
The guides are not very experienced and don't waste time explaining and telling about the bush and its animals.
The worst safari made in our life !!
50-65 years of age | Experience level: over 5 safaris
Totally reliable, employing excellent staff and with great local knowledge
Communication could not have been better and any minor problems were dealt with immediately - and all requests met. The safari tour went just as planned with very experienced guides/drivers. All the accommodation was excellent. What summed up the service was the pick up from the airport after a delayed flight and our worry that we would not find the Air BnB accommodation or be able to get in. The driver had scoped this out the previous day and made contact with the owners to make sure there would be no problems. We would recommend this company to anybody travelling in Kenya, particularly Paula Okello.
DE
20-35 years of age | Experience level: first safari
Unprofessional and dishonest...scam!!!
We paid for the 1/2 Game Ranch Tour weeks before and never heard back from the company. The day before the tour I sent an E-Mail to ask about the pickup and I immediately received the confirmation that we are going to be picked up at our hotel. Eventually, nobody came to get us to the ranch. We tried calling and found out that they forgot about us. The company tried to rearrange for another day and we accepted.
As if that wasn’t bad enough, they apparently forgot us again on the 2nd occasion. Our hotel then called them and they sent a driver who came an hour late. By the time we arrived at the ranch, the game drive has already started without us. Furthermore, we got to know that Enrico is not in charge of the game drive itself but the ranch and that our spots have not been paid!!! If we had wanted to participate, we would have needed to pay again!!!
After that, we tried to reach out to Enrico in order to at least get our money back but no response, no apologies. DO NOT USE THIS COMPANY!!!
CH
35-50 years of age | Experience level: first safari
Perfect organization, smart Guide, excellent customer service!
We booked a 3-day-safari with SafariBig5 and were very happy in all matters. We received a very detailed programm and a lot of information in advance. This was very helpful to plan our trip. Additionally, Esmail was very responsive with all our questions. During the trip, our driver/guide was always on time and he shared a lot of information about the national park, the environment and the animals. It wa sa true Big5-safari, we were able to see all of them! :-) Overall it was a perfect tour for us and our very high expectations (we are Swiss people!) were completly met!
Wonderful n professionally done
My family n l had a holiday to Dubai in August n Reliable tours were spot in from Kenya to Dubai n back. The group ranged from 6 years to 65 years. All the groups expectations .
I personally recommend them to all my friends
PT
35-50 years of age | Experience level: 2-5 safaris
Dream vacation with my family and Kikwetu Cultural Adventures
After an amazing experience in 2018 with Kenneth, I decided to return with my family.
We stayed 2 nights in Four Points Hotel in Nairobi to get to know the city.
The night before our safari, we have got a pleasant visit from Kenneth and our Guide Chriss who went to our hotel to set the rest of the week.
We began our trip to Samburu National Park, which took us a 5 hour drive, with the pleasant company of our guide Chriss, explaining along the way everything we were seeing.
We stayed in Samburu for 2 nights. It’s an amazing park where you can see various and various kinds of birds, lions, zebras, elephants, giraffes… you name it! We stayed at Ashnil Samburu, a very pleasant hotel.
The third day, we went to OL PEJETA CONSERVANCY to spend one night at Serena Sweetwaters Camp where you can see rhinos, chimps and other animals. The hotel is excellent and the tents are very very good.
The fourth day, we went to Lake Naivasha, for one night also, and stayed at Lake Naivasha Country Club. This is a very pleasant hotel with a big garden full of animals. We went on a canoe ride where we could see various birds and hippos. We also made a walk on Crescent Island. This was a very pleasant afternoon.
The fifth day we went to Masai Mara reserve, where we stayed for 3 nights at Ashnil Mara. It’s an excellent hotel near Mara river, full of hippos. During the night we would hear the hyenas, the lions and the hippos. This is a very comfortable hotel.
Thanks to our guide Chriss, we were able to see every animal there was to see: many lions, various leopards, cheetahs and we even were able to see the migration of the wildebeests and the zebras crossing the Mara river. This was a moment to never forget! Thank you Chriss!
We even had lunch and breakfast in the bushes.
This was an unforgettable week, at very comfortable hotels, good food and excellent company.
We would like to thank Kenneth for organizing such an amazing safari and to Chriss for always being with us and making our vacation a week to remember.
