65+ years of age | Experience level: 2-5 safaris
Easy and friendly communication
Our 5 day trip from Johannesburg to Kruger was great. The transfers were well organised,the drivers attentive and careful and out in the park our guide/driver Shadrack was awesome as we looked for wild game. Accommodation was rustic and comfortable.. excellent hot water...and the staff were happy and friendly.This was a tour of excellent value .
50-65 years of age | Experience level: 2-5 safaris
Unbelievable attention to client needs
This was our second trip with Tailormade Africa following an amazing experience last year.
Lots of travel agents have access to good quality accomodation but very few take the time to understand what the client really wants, and then match those needs to the right safari.
Clyde's intro video calls are a great way to discuss what we are looking for and also to work out how to test our boundaries. He then comes back with a detailed intinary that demonstrates he has listened and reacted to our discussion. We trust him 100% with his recommendations and the detailed support infrastructure in country.
We visited Zambia - South Luangwa and Lower Zambezi. Both parks were outstanding in terms of landscape, quality of safari and the camp. They offered a complementary experience with amazing quality. Both delivered 100% on the brief. Clyde texted to see how things were....we replied with one word. "WOW!"
We had a few connections in/out of Lusaka airport. Each time we were met by a local agent who guided us through the airport. On our last connection we were early for the international checkin so had the opportunity of relaxing in the local agent's lounge with drinks, snacks and air con. Very welcome!
Clyde keeps in touch when you are away via WhatsApp so you know that he's able to sort any problems that may arise.
In summary, Clyde's knowledge of African safari is immense and his ability to properly tailor a trip to suit your needs is second to none. There is no need to consider anyone else in my opinion.
CA
50-65 years of age | Experience level: first safari
very freindly, prompt to answer, patient
We have good communication with the company. When in the process of consultation, they are the quickest to reply. The guide Champion is very knowlegable, energetic and positive. He has the rich experience even though he is young. Good experience!
IE
35-50 years of age | Experience level: 2-5 safaris
Morning Star were excellent to deal with.
We recently booked our honeymoon with Morning Star and they were excellent. We were dealing with Alice who helped us plan our perfect trip. Alice was very responsive to our queries, gave excellent suggestions on our itinerary and was very accommodating of any specific requests we had. The trip itself was excellent value for money and the accommodation was perfect and exactly as described. We had a fantastic time. Special thanks also to our excellent guides Alex and James (King James!!) for a fantastic safari. They were brilliant guides with great local knowledge and showed us the very best of what Kenyan safari has to offer. We can’t wait to visit again!
JP
35-50 years of age | Experience level: first safari
Amazing safari tour!
We could see lots of animals like lion, cheetah, elephant and so on. It was unforgettable moments ever. Our guide driver Albert, he explained every animals and try to get close. He was amazing. Camp site was also nice, just we couldn’t use electricity in our own room so we needed to go to kitchen to charge our mobiles and camera but it’s still acceptable.
But we booked a car which can ride max 6ppl but actually it was 8people.
We were 4ppl group so 6 and 8 was big deference. If they explained before we would booked private one.
Anyway at total it was amazing trip, thank you so much!! Special thanks to Albert:)))
TW
35-50 years of age | Experience level: 2-5 safaris
Excellent service for an unforgettable time
Chloe was wonderful and helped greatly with the trip organization from recommending the best spots based on interest to planning out everything and trying to fit in all the wanted activities and handling the booking. I don't think it is possible to plan it in the same way without having a professional like her being involved. and best of all, the entire communication was fast and smooth. many thanks for helping to have such an unforgettable trip!!!
NZ
50-65 years of age | Experience level: 2-5 safaris
Herbert was amazing
We had a amazing time and bamboo ecotours were great. Edison in the office was incredible at communication with me and at one point I changed all the dates and he did it no worries. Herbert our tour guide was wonderful informative and went out of his way for us, many times. We could not be happier with the service from bamboo ecotours. Amy Paul
JP
35-50 years of age | Experience level: first safari
kind and good management skill
we had amazing tour.
tour guide Alex was kind.
We could see many animals and on time all the time.
35-50 years of age | Experience level: 2-5 safaris
Excellent service, knowledgeable guide
We did a 6-day tour with Home to Africa and our wonderful guide William, from Lake Mburo via Queen Elizabeth National Park (with chimp trekking), Bwindi Impenetrable NP for gorilla trekking and lake Bunyonyi for our last night before returning to Kampala.
They were very accommodating from the beginning and really tried to take our backpacker's budget into consideration. We did the"budget" tour and stayed in some of the most comfortable and beautiful places of our entire year-long trip. The food was great and portions were generous, we were never hungry.
We had some issues with our permits (admin wise) and William handled it all with professionalism, making sure our experience wasn't affected. We also had communication from Hedmond at the office apologising for the inconvenience.
William was also an excellent guide and driver. He shared his knowledge of the wildlife and culture with us with enthusiasm and passion which was extremely appreciated.
I also thought the itinerary was really well thought, it felt like a build up with the gorillas being the grand finale.
Highly recommend Home to Africa, it was very good value for money compared to other companies.
CN
20-35 years of age | Experience level: first safari
A professional operator with patience
It took me nearly half a year to walk through the whole progress, Thanks Victor for his patient replies and continuous efforts on the arrangement for my solo safari. Single travelers sometimes have to fit in the other group, but the results turned good and I really enjoyed the so many amazing animals I've seen and the hotels that Victor helped me booked. Next time I will come with my friends.
