SA
50-65 years of age | Experience level: first safari
Beyond excellent ! Our tour guide Alberto was a very knowledgeable person, we enjoyed our trip
Lenchada is your best bet, if u are looking for a budget trip to masai mara , they give you more than what you paid for. Excellent pick up service from our hotel in nairobi , we enjoyed our 6 hr drive to masai mara & stayed at their camp with the best facilities. They gave us the tour of the reserve for 3 days and our guide alberto made sure that we saw almost all the animals , including the big cats. We enjoyed thoroughly & are taking back many memories. Special thanks to alex , who organised our trip & was very accommodative to our needs, our guide alberto for taking the time & having the patience to explain us the details , Helen our camp supervisor for giving us a very comfortable room & taking care of our food and not to forget the masai guards at the camp for sharing their stories at the bonfire every night. Thank you to everyone at lenchada & i will definitely recommend them to everyone who wants to come to kenya
SA
20-35 years of age | Experience level: first safari
Really patient and respectful, arranged everything well in advance and was very punctual
The driver Mr Alberto was very respectful, hospitable and a very skilled driver. He really put in the extra effort to show us the wildlife and the geography of Masai Mara. The tour operator arranged the food and the arrangements well in advance with the camp staff being extremely kind and accommodating. Would highly recommend lenchenda safaris for anyone looking for an amazing experience.
EG
35-50 years of age | Experience level: first safari
Great company with organized trip and experienced driver
Great trip including everything with a well experienced driver
20-35 years of age | Experience level: 2-5 safaris
Phenomenal Easter holiday
Enjoy my Easter holiday with polmans team, from booking to service delivery everything was excellent I will definitely recommend and travel with polmans holiday Again
DE
35-50 years of age | Experience level: 2-5 safaris
Fast well structured communication and reliable.
Mwanje has been very professional, responsive and flexible to accommodate to our needs.
Very fast and value added reply to emails with clear and structured communication.
Very flexible to adjust to changes - including last moment changes when we had to delay our trip by a day last minute.
Reliable and professional.
There’s been a slight issue with the lodge demanding a room upgrade and I would have wished Mwanje would flag this a bit (a couple of weeks) earlier to us - came a bit of a last minute surprise.
Beyond this - we’ve had a great trip. Thank you Mwanje for great work!
Best,
Nick
KR
20-35 years of age | Experience level: first safari
Amazing Accomodation.
Animal plays infront of the room. On the Safari Yard, wild animals welcome us. Even the background sky is perfectly blue.
50-65 years of age | Experience level: over 5 safaris
Very knowledgeable and friendly
Very enjoyable and stress free experience with knowledge guides who are easy to get on with and went out of their way to provide a top notch experience.
20-35 years of age | Experience level: over 5 safaris
Exceeded our expectations.We loved it
Our Safari with Akoms was so amazing.From booking to our last day.We were provided a world-class and First class service .Boaz and Effie coordinated everything including our comfortable accomodation.It was exceptional.
Our driver Ken was the best.He was on time and added so much more on our Safari.He had all the knowledge in Flora and fauna.He is a skilled driver with a strong network of other drivers.We saw many animals.
The safari itself was exceptional.We went to Tsavo national park and Amboseli.Each park brings something different and I strongly recommend this trip for others wanting a five day trip.
Akoms Safari offers the best.Its incredible with reliable toor operators
35-50 years of age | Experience level: 2-5 safaris
Kenya is in the "Big 5" of the best countries to visit.
I have been in Kenya for about 8 months, it is one of my favorite places I have ever been to. The people are extremely nice, the food is good, Swahili is fun language to learn. I might be making a mistake leaving the country for other opportunities, but I am sure I will be back. I have seen Watamu, Mombassa, Diani, Shimoni on the coast, scuba diving and snorkeling. In the interior, I have been to both Tsavos, Mount Kenya, Aberdares, Naivasha, Nakuru and Masai Mara, among other places. Come to Kenya. You won't regret it.
SE
35-50 years of age | Experience level: 2-5 safaris
Poor planning and communication
I spent three days doing a joint safari with this company and I'm very disappointed in their poor planning and bad communication. On my first day I ended up alone, pleasant surprise. I was however told that I would stay with the same car and driver all the three days. On my second day I was told we would meet some other people at a junction at 9-9.30. Then I was told they were a bit delayed. Then I was told that we would also swap cars and guide. When we arrived at the junction we found another group in a safari car and we swapped. I asked the other group what happened. They told me there was a problem with the car shaking. I asked the driver and he said "no, not a big problem". I was told the people who would join me were a bit late but they would join me in 30 min. I waited 1,5 hours at the junction. And when they told me 30 min the people still hadn't landed at Arusha airport which was more than an hour away. I was told they were delayed. The company lied.
I eventually reached the park in my shaking car at 12 o'clock. The park was less than an hour away from my accomodation. The shaking was not a small problem, it was a big problem. At the end of the day I had pain in my back.
On my third day new people arrived..this time they arrived on time. When we finished the safari I asked to be dropped off at my previous hostel since I had arranged a transfer to the airport a few hours later. In the same a car from the safari were a couple who were on a tight deadline to reach their flight on time. The safari company communicates with my hostel and asked them to send the taxi to meet us, so that we could go straight to the airport. I was never consulted. Due to the time pressure of the other people I felt obliged to jump into the car. I arrived at the airport four hours before my departure time and my plans to shower, charge my phone and relax at the hostel vanished. And the safari company 3wonders who charged the couple for the airport transfer conveniantely used my taxi to ship them of to the airport.
I was promised a nice accommodation but I got a very basic one. No hot water unless you told the staff to turn on a switch. No internet.
The guides/drivers did their best to compensate for their managers lack of planning and communication, but unfortunately it wasn't good enough.