35-50 years of age | Experience level: first safari
Superb,friendly and always communicating
Very good on updating, always on time when being picked up.
20-35 years of age | Experience level: 2-5 safaris
Time efficiency and product knowledge
Been taking as per my programs and schedules as driver knows locations and short cuts due to Nairobi traffic jams but I manage to reach my destination on time.was very helpful with more information as well
US
50-65 years of age | Experience level: first safari
Very well organized, punctual, details well made.
Our trip was amazing, and Oakland Tours made it that way. They were super professional, replying to our endless emails and changes in our plans, with the same kindness and professionalism. We were always greeted in whatever destination we arrived to, and everyone was so wonderful. Our guide (Anthony) in Tanzania and (Mousa) in Kenya were so polite, kind, experienced, and professional. We can speak enough of them.
SE
Well organized, excellent guide, good game drives.
The 3-day Pilanesberg-safari was really good. We are very satisfied, especially with our guide Raymond - he was the best! He was not only a good chef and a nice company, he was also very experienced and told us many interesting things about the animals. A nice guy, always with a smile!
The tents were perfect, much bigger than we thought they would be.
We had good game drives and were lucky to see lots of animals, even lions, Cheetah and Lepard.
35-50 years of age | Experience level: first safari
Great Safary Trip to Masai Mara that we will bever forget
All was super smooth with Sunup Adventure.
Payment was upfront, and I got my booking voucher right after.
Then the day of the Safari, Chris and Paul (the driver/guide) where right there on time in my hotel.
It was a long ride to Masai Mara though (6hours) but a lot to see on the way
The camp Ashnil was really 5 stars service. I'm very impressed!
The game drive were full of excitement and fun...
Paul did all his best so we see as much as possible of Masai Mara wild life (though we did not had chance to see all big 5)
At the end it was a superb adventure that we will never forget
HK
35-50 years of age | Experience level: first safari
Excellent service
Looking for safari package can be overwhelming, especially if it is your first time , so many choices.
I came across Andre when I read the review so I gave it a try .
Andre has been very helpful, direct , great communication . he gave us a few options until we decided on Safari package we wanted .
Everything was smooth sailing from start to finish , he even helped us made contact for our domestic flights when we encountered some problem.
Thank you Andre for your service .
CA
20-35 years of age | Experience level: first safari
Best Three Days Ever!
We had a group of 10 (Canadians and Tanzanians) who used TRE for a 3-day safari. They picked us up at our hostel in Arusha, and took us to Tarangire, Ngorongoro Crater and Lake Manyara.
Our two drivers; Ezekiel and Idris were amazing! They were able to pick out all the big animals on the safari and made sure we were able to see everything. They were also super informative and were able to tell us about the area, history, people, culture and so much more.
A great experience, and would definitely recommend to anyone looking for guides!
BZ
35-50 years of age | Experience level: 2-5 safaris
Best safari ever! Exquisite lodging, rich kokoliscious meals, amazing beauty in the parks.
I Truly enjoyed the scenery, gorillas, the people and wonderful company of the group. The trip would not have been complete without the intriguing story telling by Roland of each place we went and the interesting information shared about Uganda's nature by the guide during the treks. Very well-organized. I want to do it again.
DE
20-35 years of age | Experience level: first safari
Our planning and implementation of the trip was through by excellent. travel without worries
Our expectations were more than fulfilled. There was always the possibility during the trip to ask open questions to Five Stars, one answer was very fast. The service was great throughout the trip.
The car was in full swing and the ride itself was a wonderful experience. The lodges were all very well located and the on-site service was great. The lodges were very nice, clean and the staff was very helpful. They could be flexible despite the fixed travel planning, which was very accommodating. Our expectations were more than fulfilled. The different landscapes and animals we saw made the trip very valuable.
Although the many great impressions will be remembered for a long time, we will definitely book a holiday with Five Stars again.
20-35 years of age | Experience level: 2-5 safaris
Reasonably priced with professional staff
Naomi was very responsive to my email inquiries and was able to accommodate my needs with such patience to call each one of few available lodging options when there were not many places left available since we booked quite late. Flexible payment arrangements too.
Joel the driver and guide was an easy-going smiley guy and could really spot animals! He spotted a crocodile in the river from very far.
The vehicle itself could use some upgrades though - it was very bouncy and the seats were a bit slanted and very worn. However this did not turn out to be a huge problem as Joel was a very good driver.