US
35-50 years of age | Experience level: first safari
Wonderful experience
We took the 1 night 2 days trip from Nairobi to Masai Mara National Park. He offered the cheapest rate of all. The car was not fancy and I wasn't expecting so. Both the driver and the guide (Dan and Julius) were great. The tour owner, Amos, also had great communication with me. He provided receipt for everything and communicated promptly for everything. We were able to see all the big animals and had a blast. I highly recommend them.
US
35-50 years of age | Experience level: first safari
Peter was amazing!
We were very impressed with Benson Safaris. The people we communicated with beforehand (Benson, Pendo, Viktor) were all very friendly, eager to help, and professional. Pendo and I exchanged SO many emails in the year leading up to our safari and she was always so kind and willing to answer my questions. We were bringing our family of six and neither my husband nor I had ever been to Africa, so we were not really sure what to expect and wanted to make sure we were well-prepared. Pendo was so friendly and helpful. (I just wish I'd had the chance to meet her!)
Peter was the guide we were matched with and we were so pleased. He was incredibly kind (he was amazing with our four boys!) and the knowledge he had about the animals (both land animals and birds), landscape, etc. was so impressive. We would do a safari with him again in a heartbeat! We connected so well with him and were sad to say goodbye!!!
I'd recommend Benson Safaris to anyone!
20-35 years of age | Experience level: first safari
Wonderful and very educative
Afriqueen adventure was one of kind ,we visited Lake bogoria national park me and my family were excited when we visited hot water springs, accomodation was fantastic we spent the night at bogoria spa hotel
IT
20-35 years of age | Experience level: first safari
It was the best experience I have ever done. Castro is the best guide! Very emotional
Communications and services are all perfect. Every problem was solved. They are so lovely
AE
35-50 years of age | Experience level: over 5 safaris
Thanks the hospitality and your knowledge for this wild ugandan
The service was up to my expectations,communication was fabulous, I really appreciated everything.
35-50 years of age | Experience level: first safari
Great customer service
We booked 2-day Amboseli safari tour from Nairobi. The customer service during the arrangement of the tour was amazing. Their responses were always prompt and very kind.The arranged accommodation of Kibo safari was also very comfortable. Nice food, friendly staff, exciting Maasai dance and beautiful stars made the tour unforgettable one. Needless to say, we were totally satisfied with wild animals in Amboseli. Elephant, in particular, were so lovely. I strongly recommend Flash McTours and Amboseli.
IL
50-65 years of age | Experience level: first safari
Hans is amassing guide, Knowledgeable, honest, nice, smart, good person, cares for his customer etc.
Hans is great Great communicator and and has high values. His behavior is outstanding. He made our Safari unforgeable for good.
Had great experience.
Highly recommend him.
We were 6 family members and he knew how to communicate with all of us and make sure we all are happy. Never talked about addition costs or so. Was mainly focusing on high service level.
Just a great guy.
KW
20-35 years of age | Experience level: first safari
Amazing experience and exceptional service
The communication was on spot, the service was amazing, lived up to our expectations and the Safari tour was amazing. Joseph was always online answering our inquiries and tailored the Safari according to our needs. We had a very safe and exiting Safari. On the day back from Masai Mara, we had to face bad road situation as it was raining the previous night, but Paul was so good at what he did, they stayed calm and we had a smooth trip back to Nairobi. They were always on time and very patient. During the Safari, we were really lucky to spot the Leopard and Cheetah. Junior (guide for one of the days) went out of the way to give us our best experience to spot the Leopard. All the drivers/guides were connected well through their walkie-talkies enabling us to spot more adventures on our Safari. Thumbs up to the team and I am glad I chose Mufasa Travels for our first time Safari experience.
CN
20-35 years of age | Experience level: first safari
Awesome!
Everything is perfect! we did have had a wonderful journey and create a beautiful memories there. Our driver is a very kind person whom work very hard with great patience. I would come back with my daughter decades later.
BR
20-35 years of age | Experience level: first safari
Fraud
We booked a 4 day safari with Mr Otieno on May. It was supposed to start on August 4 at 8:30.
We kept contact with him throught email until August 31. On August 2 we tried to contact him without success. The website was off. All the telephones off. We read coments on trip advisor and safari bookings that he disappeared since August 1.
Today he didn’t show up to pick us up. We are going to the tourists police.