35-50 years of age | Experience level: first safari
An experience of a lifetime that got ruined…
Pros:
They can customize packages for your needs.
Affordable to an extent (Don’t forget to bargain though)
They also do safaris in Uganda and Tanzania
Cons:
They do not deliver what they promise.
There is a vast disconnect between the Guide/Driver and Mr.Otieno. The guide controls what you do on your trip. We missed 3 (2 evening (1 Amboseli, 1 Mara) and 1 morning at Nakuru) game drives and one was shortened (The last morning at Mara) as the guide was in a hurry to get out of the park. We did phone and also email Mr.Otieno to get things sorted however, nothing worked. He kept on promising that all will be right and as per the promised itinerary however, the guide kept doing what he wanted. The guide/driver (Anthony) who took us around for 7 days was experienced doing the same thing for 17 years however for them, it’s business. The guide started throwing tantrums as we spoke to Mr.Otieno regarding the game drives that he refused to take.
They fail to understand the needs of customers. In my case, we were 4 wildlife enthusiasts in a single vehicle; all disappointed with the way we were treated. Kenyan wildlife was my dream come true with this trip however, the guide ruined it (He and his tantrums).
I would still have rated them a “5” if they could just stick to what was promised as per the itinerary.
Dear Mr.Otieno, You must start understanding what people look for and deliver what you promise. This is a business for you; however, for us travelers, it’s a dream to plan and execute something like this.
US
50-65 years of age | Experience level: first safari
wonderfull safari
it was a trip my daughter and i will remember forever,while we were in mara we were scheduled to take the hot air ballon trip which was cancelled due to the wind condition ,William our tour manager made sure that all fund were made ,the lodge and hotel good i highly recommend Afriqueen travel.
US
50-65 years of age | Experience level: 2-5 safaris
Fantastic Safari
Recently returned from our fantastic safari to Kenya and Tanzania. This was a customization of their normal 11 day trip, removing one stop and adding a couple nights elsewhere. Anne was very cooperative in adjusting the trip to our needs. The trip was amazing, the wildlife unbelievable. met or exceeded all our expectations. The driver knowledgeable and facilitating. We also did the Nairobi Natl Park, Elephant Orphanage and Giraffe Center with Amazing memories.
My main comments are:
1) Take the Land Cruiser. It offers more room and better air flow. Neither the Land cruisers nor the mini-vans had air conditioning.
2) Be prepared for some very bad roads and longer drives. This has nothing to do with the company, getting into and out of these parks involves long drives over some poor roads.
3) Unless budget is an issue, go with the better quality lodges. The Sopa lodges were good, but even they were not consistently great.
4) Would suggest having Anne book you something other than the Amboseli Sopa or the Oldeani. The service was poor at the Amboseli and while the Oldeani was the nicest lode of our trip, we really were not there long enough to enjoy it. Fantastic lodge, but your only there for dinner and a nights sleep. You might discuss the Serena lodges with Anne. We stopped at a couple of them during the trip. Were very nice and pricing close.
5) Would suggest skipping the elephant orphanage. Way too crowded, and short time frame in the middle of the day affected the rest of the day.
US
35-50 years of age | Experience level: 2-5 safaris
incredible safari
I was very impressed with our safari with Afriqueen ,commutations ,logistic was good ,drive very polite and professional I will definitely choose the same company again
ES
35-50 years of age | Experience level: first safari
Beware!!! Fraud
We arrive today to a 10 days trip, already payed and they didn’t show up! We when to their office and there was no one. They dont get the phone... we went to the police and we found 3 more persons as us.
Now we dont have the money and we dont have vacations!
What you do in this cases?
QA
20-35 years of age | Experience level: first safari
Once in a lifetime experience
Bateleur Eagle Safaris offers great service. I was traveling with a colleague after working for a few days in Nairobi and we had a great time. Our driver Martin went above an beyond in the game drives to make sure we could see all the animals. The facilities were clean and comfortable. The food in the campsite was really good and all the people are willing to help make your stay as comfortable as possible. Thank you Bateleur Eagle Safaris for helping me have the best memories possible during my time in the Masai Mara.
US
35-50 years of age | Experience level: 2-5 safaris
The staff is so professional and knowledgeable...I had the best vacation ever
Communication and the services were so great and I reccomend Bigfoot Adventures ltd....5 Stars for Bigfoot Adventures Ltd....
20-35 years of age | Experience level: first safari
Great Team, Reasonably Priced!
My girlfriend and I visited Tanzania in Jul'19 and had Lion King Adventures (LKA) as our Tour Operator. The team was very professional and prompt right from initial responses and helped us tailor our itinerary based on what we wanted to see/do and our budget. Although we had reached out to 10+ operators, we picked LKA because of their promptness, quoted prices and flexibility in terms of accommodating our preferences. During the tour itself, the accommodation, the vehicle, the food and the team (guide and chef) were as described in the initial conversations and were actually critical to our having a great trip. The guide was fluent in English, very knowledgeable and most importantly keen to show us the best the Safari could offer which meant we didn't have to push him at any point. The chef was really kind and adjusted meals to our preferences and dietary restrictions. They were both very professional and polite. Even after the trip, LKA had us visit the office and give feedback and suggestions which was a really nice closing touch. All in all, Africa Safari is a fairly expensive trip for most people and it was great to work with an experienced, professional and committed team that made sure it was all worth it. Definitely recommend them!
IT
35-50 years of age | Experience level: 2-5 safaris
perfect organization, reliable and very professional
Everything was smoth and well organized, our driver was incredible, the vehicle very comfortable and the lodges we stayed in amazing,
one of the best safari ever done!
DK
50-65 years of age | Experience level: 2-5 safaris
Everything we hoped forwe
We went on a 3 days safari to Serengeti and N'gorogoro. We where a group of ten in age from 22 to 79, and we all had a fantastic tour. First of all the sweet and competent guides made us see all the different animals, which we came to see. But their knowledge of the animal, nature and Tanzanian culture gave the trip an extra experience. The trip was Well organised, with no or very little waitingtime at the entrance to the parks. The lodges we stayed in were nothing but brethtaking with their location in the middest of Serengeti and on the rim of N'gorogoro. We had very nice food at the lodges and very nice and big lunchboxes wich we had during the day of gamedriving. As we also had familymembers in the age of " having the need of going to the toilet" quite often, our guide was very attentive and considerate on this matter, and we can only recommend Njema safari adventures highly to make Anyones safaridreams in Tanzania come thrue!!!! If we should mention anything of concern, it would be, that there in a three Day safari is a lot of driving to the parks and back. And that takes of course some of the time from gamedriving. But that was all we had time for at this visite. We will be back with Njema Safari Adventures another time for sure!!!