US
35-50 years of age | Experience level: 2-5 safaris
A Professional, Knowledgeable, Flexible, Fun Organization
This was our second time visiting South Africa, and it was the second time I've used Endless Summer Tours. Once again they overachieved! This was a custom itinerary, and they were patient with all my questions during the planning phase, creative in coming up with custom itineraries for our group, and they executed the plans with precision.
Rhys really listened to our list of wishes and offered several options based on his local knowledge. Anthony provided last-minute confirmations for everything, which I was extremely grateful for, since that peace of mind is invaluable to those of us with OCD when we are in unfamiliar territory! They are above and beyond in the customer service category.
Dick and Brett are genuinely wonderful people, incredibly knowledgeable on the local flora and fauna, and it was a pleasure spending our time with them. They were on time or early for all set appointments, and I really appreciate that respect for everyone's time. We went on a coastal hike and a Drakensberg hike, both areas extreme opposites from each other, and Brett knew every animal, plant, tree, and flower without missing a beat. We learned so much on this trip.
It feels like this entire organization played a part to make our trip relaxing and fun. It was an amazing experience, and our group is grateful for all the hard work this team put into making it happen. I hope to have more opportunities in the future to use Endless Summer Tours in my travels.
50-65 years of age | Experience level: over 5 safaris
Everything was excellently organised with great service providers.
Snow Africa Adventures organised a private climb of Kilimanjaro for my honeymoon. All the details were considered from beginning to end. We also made a change in itinerary while on the mountain which they were able to accommodate with no problems.
35-50 years of age | Experience level: first safari
Great experience
We went Gorilla Trekking which was organized by Encounter Africa. They took care of permits and lodging. Patrick was very responsive and helpful.
The trip was a new of the best experiences ever. Alan was a great guide and driver.
I highly recommend using Encounter Africa and will do so again in the future.
Before booking I had communicated with different travel agencies and Encounter Africa (esp. Patrick) were the most responsive and helpful.
SE
50-65 years of age | Experience level: 2-5 safaris
Quick and responsive
Since I booked the safari the day before it started I was positively surprised by how quick Terminal Tours responded to my request.
The small group of five and a good tour guide (Mike) made the safari successful. I came for the migration and I saw the migration.
35-50 years of age | Experience level: first safari
excellent experience
absolute top communication from Thale and Ryan.
Things were clear at all stages.
we did a 4 night 5-day tour.
Our tour guide was Reinhardt + Lungisani and it was a great experience overall. Reinhardt was very considerate and made every effort to show us as many wild animals, birds, flora and fauna as possible. It was clear he is very passionate about his job and enjoys it thoroughly. Lungisani was hilarious and cooked delicious cuisine for us. Overall, we had a fab time and enjoyed the trip.
In hindsight, it would have been better to spend 1 extra night at Satara instead of 2 nights at Letaba.
35-50 years of age | Experience level: first safari
We have been satisfied by safaris tours and lodges chosen but we ve been dissappointed by car too br
The only thing that I can reproach about his kt & safaris is his car which is not well check. I Hope he will check more often his car.
20-35 years of age | Experience level: 2-5 safaris
Extremely poor coordination
i booked a safari from Bonfire on 8th September, guide and safari van was ok. the coordination and communication from my agent innocent was pathetic. She was not reachable two days before the safari. Driver and vehicle details were not shared until i made 20 calls to various numbers. finally number was shared on saturday 19.00 hrs for sunday morning safari and to my surprise, the mentioned driver never came instead send some other driver.
this is pathetic and frustrating for the monies paid. i will recommend not to choose bonfire because of very poor customer service.
Regards,
Nachiket
AE
20-35 years of age | Experience level: first safari
Awesome Experience and good value for money
Good value for money.
Tour Coordinator (Anne) was really helpful and accommodating.
Service was much better Than expected.
TH
35-50 years of age | Experience level: first safari
6days machame route Kilimanjaro trek with Bujo
proffessional,experienced and well organized trek with BUJO.On our tek we had alot of experience and the whole team was good.They were cooperative and very well planned.At first before Booking we were hesitating but then later on we decided to book and itb was worth it.
From the guides ,the porters the owner(Bujo) were very charming and on time to pick us up from the airport.The food was also well prepared.
Special thanks to all of them
50-65 years of age
Amazing company and team .
What an experience.
Professional from start to finish .
Nothing was too much trouble from the start , Robert answered all our emails (there were lots) very promptly and was very informative.
Our support team to the summit were amazing , from our lead guide Mussa who was extremely attentive and experienced to the assistant guides Frank , Nikolas and all the rest , Bima, Seche (amazing chef),Benson, Joseph , Emanuel , Charles and all the rest who made the whole trip a truly memorable one .
