50-65 years of age | Experience level: first safari
Best service ever!!! Well recommend.
Our tour was nothing but the best. Tour guide was very knowledgeable and most professional. He took care of every little detail up to a wine of choice for our safari picnic. I would totally recommend to all our friends who will be going to safari.
Don’t select, we were left stranded twice with independent drivers that did not know our itinerary.
We are experienced travelers who generally don’t mind small hiccups or slight plan changes. However, we experienced many issues on this safari that were unacceptable. No matter what tour agency you select, you will see the animals and the landscapes. If you don’t want those memories clouded by stress, uncertainty, and worry, pick a more reputable tour agency. This is not a professional outfit.
We were dropped off at multiple locations that didn’t match our provided itinerary with no Wi-Fi / service to contact the agency. In one instance, the next driver showed up 15 hours late. There was a lack of information and transparency that left us feeling unsafe, vulnerable, and stranded. We paid extra for a 4x4 Jeep but spent half of our time in various small sedans. We were not able to drive to one of the parks due to this.
A flat tire is reasonable and common. However, setting off on a three-day safari in the Serengeti with a damaged, leaking radiator is negligent and unsafe. We were stranded for two hours because the engine overheated and had to make several other stops to check on the vehicle throughout the tour.
Despite paying for an all-inclusive (planned) safari, we had independent or sub-contracted drivers who were not aware of our itinerary —including what parks we were to visit, where we were staying and the logistics of our next (unexpected) hand-offs. These drivers also didn’t have our information and we were forced to trust they were somehow affiliated with the company.
In one specific incident, a driver had no idea what our final destination was or where we were staying. This driver attempted to pick up friends along the way until we demanded to be taken to our accommodation. He didn’t know this accommodation, so we told him to take us to the accommodation we stayed in before we departed for the park where we knew we would have access to Wi-Fi to call for help. We then had to go to the new accommodation that was not on our provided itinerary.
Other issues we experienced:
1. Our accommodations didn’t match those listed on our itinerary and we were never provided with an updated version.
2. None of the jeeps were affiliated with Okoa Tours or the Tanzanian counterpart called Seven Wonders, despite other legitimate companies having branded vehicles.
3. All jeeps’ were older than the pictures provided and the charging outlets did not work as described.
After the tour we reached out to Okoa and they responded “But as far as the Kenya side nothing went wrong” because we arrived at the 3 listed parks.
IN
35-50 years of age | Experience level: first safari
Pamela & her team were extremely cooperative and hardworking!
We had people ageing from 8-94 years and Pamela, Peter, James & Eric were extremely caring and hospitable. They helped with supporting the aged physically to mobilizing even their wheelchairs. the properties we stayed at were very well positioned with all facilities. We thank them and wish them luck for their fututre endevours. Will surely reccommend them to all our friends and peers.
20-35 years of age | Experience level: first safari
Fabulous
we were in Kenya for a short period, and o decided to do a safari before we flew back home, and i found Native Afrika Voyages. after a few emails we settled on 3 days safari with my boyfriend since we didn't have much time.
we went to Maasai Mara and lake Naivasha on our way back. We had great time, and we were able to see 4 out of the big 5 our guide made sure we were at the right position for photos. On the second day we went on a full day safari, we drove to the Maasai river for the crocodiles and to see where the wildebeest cross the river during the migration.
Looking forward to coming back for a longer safari.
Asante Sana!!! Native Afrika Voyages.
DE
20-35 years of age | Experience level: first safari
Amazing organized
We have dreamed of seeing the African wildlife for a long time. We became aware of Tanzania through friends of ours and then of suricata through a recommendation. We booked a 7 day camping safari and loved it from the start. All questions were answered quickly beforehand. And the safari itself is super organized. The cars are very good and comfortable and the campsites are well equipped. We had a great guide who showed us the impressive wildlife. And at every meal we had a fantastic meal. The food was delicious, always freshly prepared and varied. Special thanks to Lewis as our guide and Pius as our chef. You both were amazing! We can clearly recommend Suricata Safari.
ES
20-35 years of age | Experience level: first safari
Highly recommended
It was our honeymoon. We did the 5 day tarangire, serengeti and ngorongoro safari. We went with two wonderful guides. The Spanish translator Justin and the driver Lemomo. The two good friends, always looking out for us. Good explanation of the parks and the Maasai culture. Very careful with the luggage and with our things. Every day the car cleaned and collected. Very punctual. They adapt to our preferences. Very friendly and polite. Totally recommended, we would repeat with them. From now on we are rafiki. Thank you very much!!!!!
(automatic translation from Spanish)
65+ years of age | Experience level: over 5 safaris
Tongesai took outstanding care of our group of 10 friends traveling to Hwange from start to finish!
We wanted to add on to our Africa tour and asked Tongesai for his help to find a tented camp, reasonably priced, that offered great game viewing and he really came through for us. He arranged a pick up in Zambia at our resort, transport across to Zimbabwe's Hawge National Park and a stay at the Iganyana Camp. The transfer, through 2 countries immigration process and 2.5hours to the camp went really smoothly. Our stay at Iganyana was amazing-accommodations, service, food and game drives were really great! Then it was back to Victoria Falls and our return home.
Cultural Vibes took great care of us, from our initial request, through payments online, pickup times were ontime, never a moment of concern.
It was my first time working with Tongesai and I hope it will not be the last---we highly recommend Cultural Vibes Travel!!
NL
35-50 years of age | Experience level: over 5 safaris
Amazing safari company
We booked a 5 day luxury private safari, with direct flight to the Serengeti. From the start communication was good. Quick response, tailored itinerary with prices within a blink of the eye. Every question was answered immediately, with great friendliness.
The price/ value balance is amazing. They booked us the best luxury accommodations and the best rooms/ tents with amazing views. Everything was well organised. The safari car was in good condition and the driver/ guide was friendly, helpful and knowledgeable. We had an amazing safari, everything went smoothly. We would definitely recommend this safari company!
Excellent in everyway
I was looking for an economic option to go to Maasai Mara over the weekend (3day/2nights) and after asking in many places Axis was able to find for me a good price that also was during the days I needed.
Our driver and guide was Yasin and he was superb. On time always, flexible, VERY PATIENT, resourcefully and knowledable of the area.
I will try to book again with Axis and with Yasin to go to Amboseli.
ASANTE SANA!!!
AE
20-35 years of age | Experience level: first safari
Amazing tour operator, professional, supportive and organized
I was impressed by the service they provided, they were quick to respond to my messages. They created a 5 day good package, booked nice accomodation for me and i managed to do exact activities i asked for in Victoria falls. They also have reasonable prices compared to other tour operators.