US
20-35 years of age | Experience level: first safari
A wonderful and safe experience with Encounter Africa Safaris.
I had a fantastic 3-day gorilla trek with Encounter Africa Safaris. As a solo female traveler, safety was my first priority; Martin (my driver/guide) made me feel comfortable and did a great job driving the entire 9-hour journey from Nansana to the Bwindi Forest. The gorilla trek itself was a once-in-a-lifetime experience, but be warned that the hike is extremely difficult - not for the novice hiker.
US
35-50 years of age | Experience level: first safari
Special occasion for a trip made extra special
Tanzania Choice Safaris did an amazing job with a trip my nephew and I took to celebrate his high school graduation. From beginning to end, TCS was attentive and responsive. Brenda and Kakasii put together an itinerary that worked well with the time we had in country and our interests. We thoroughly enjoyed our 8 days in Tarangire, Lake Manyara, and Serengeti. Our guide, Leslie was knowledgeable, friendly, and great company. We had a wonderful time on our safari and have some lifetime memories thanks to Tanzania Choice Safaris!
IN
50-65 years of age | Experience level: first safari
Quite reliable Punctual, Stay as per the program sent by Martha. Guide Joseph was very enthusiastic
Communication was prompt and Martha was always available for telecom. Last day we could have gone for half day Safari as per the program. Food at all the lodges except A A Lodge Ambosali was good. Sopa Lodge at Naivasha was the Best. A A Lodge Masai mara was good.
TH
50-65 years of age | Experience level: first safari
I paid $2985 in full for my trip on May 18, 2019. and now I can't contect them
I paid $2985 in full for my trip on May 18, 2019. KWSS also confirmed our contract on June 18, 2019 and has sent me detailed itineraries, including the name of accommodation, telephone number, address and other information, as well as invitation. and Then I applied Visa Kenya and vaccination. I look forward to Kenya with KWSS. On August 8 (80 days after I paid) KWSS suddenly sent me an e-mail informing me that it was cancelled for technical reason, not for political reasons, Ebola virus, terrorists reasons.That is to say, KWSS has made the mistake and should responsible for it. So I sent 2 E-mails to KWSS and try to get the refund but I can't contect them at all.
CH
20-35 years of age | Experience level: first safari
Akagera Park
The guide was very kind and helpful and we drove a long time so that I could see different animals.
The park in Akagera is beautiful and kept in very good condition.
TN
50-65 years of age | Experience level: first safari
Profetional team provided a good services
The trip to Safari and Zanzibar was well organised.
Karibu team respond promtly.
The safari tour was truly amazing, good driver and fabulous guide had good knowledge
The campsites were great.
Thank you all for the safari and stay in Zanzibar.We hope your business goeswell and we will recommend you to everybody who wants to travelto Tanzania.
20-35 years of age | Experience level: 2-5 safaris
Absolutely fabulous
I've travelled around Kenya with adventure 360 for more than 4 years now and I've never been disappointed, they are prompt, they deliver greatness and you can be sure you'll have a grand time
NL
50-65 years of age | Experience level: 2-5 safaris
Amazing safari with Tammy Tours!
When you have plans to go on a safari i highly recommend to have it organized by Tammy Tours. Tunu, the owner, is doing everything possible to ensure you have the time of your life. Prices are really competitive, her service before, during and after the game drives is excellent. We also had a wonderful and safe driver who was very flexible and understood our expectations and what we were looking for. He helped me and my son spotting the big 5 and drove us to Amboseli NP with mighty Kilimanjaro, Lake Nakuru NP and Masai Mara Game reserve. Beautiful parks, from a distance not so far from each other but - and that's the only minor - driving from park to park takes you about 6 to 8 hour because of the many trucks and therefore slow traffic on road. I would recommend to only visit 2 parks max when you have a 6 days private safari tour - my recommendation would be Amboseli and Masai Mara and to book the return from Masai Mara to Nairobo or Ukunda by a small plane. Saves you a lot of time, is not too expensive and is a nice experience.
Dear Tunu, thank you again for organizing and hope to see you again in beautiful Kenya!
US
65+ years of age | Experience level: first safari
Scam
Exactly one year after we booked a 10-day safari and two weeks before it was to begin, we got an email saying that the services could not be provided. Calls said phone service was disconnected and emails went unanswered. I filed a complaint with my credit card company and hope for good results.
I am grateful that we lucked out and found out before our trip. I rebooked with a different company and we leave in a week but am nervous after my KWSS experience.
I hold Safari Bookings responsible for sponsoring such a scam company. Service providers should have been fully vetted and investigated by them before offering their service to customers.
Safari Bookings must follow up on their end and pursue prosecutions against KWSS!
If anyone has information on where to report this in Kenya please let me know.
This is outrageous and a black eye on the country.
ES
20-35 years of age | Experience level: first safari
Scam!
We are a family of 6 people who booked a 15 days trip through Kenya, Tanzania and Zanzibar. The first week in Kenya went well, but with quite a few issues in the plan, that always got sorted out thanks to our driver.
From day 8 they just let us down, the driver informed us that the boss Mr. Otieno had left with the money and all employees and clients were left with no bookings, no money and no info... We basically had to pay the rest of the trip ourselves. When going to the police station they informed us that many other groups of tourists had filed a report against the company for the same reasons. We then got informed that Otieno got arrested and is now under investigation. We have not yet gotten our money back, and waiting for more news on what is happening next.
KWSS was a successful business, all it took to ruin this was a BAD and selfish person. The employees lost their jobs (and God knows that jobs are gold in Africa) and certainly some lives got ruined, all this for a few $$$... Shame.