20-35 years of age | Experience level: first safari
Agent didn't book our accommodation then lied about it. Also flight booking error
Honestly disgusted with the service. I feel scammed. Agent forgot to book our accommodation. Though was told she needed an additional deposit early to book accommodation!!
All of a sudden wasn't contactable. So at 5pm we were left to find new accommodation in a foreign place. Spent hours driving around trying to find somewhere. We called and called. Even the operating agent. No one could get hold of her. She then emailed at midnight saying she'd told me a week before saying they were fully booked. This was a lie. All our correspondence was via email and nothing was there. When I said the Hotel said they were never contacted and they only became full the day of. Her story changed the next day when I asked for evidence it was a new story and excuse. Then the worst part is that she refused to refund what we'd paid out of pocket. Despite already paying for accommodation. She didn't want to reimburse us for the night stay that we were forced to pay for. I had to threaten to report her to the tourism board.
Also she booked our flights too early. We had to leave the safari at 2pm instead of 5. Got to the airport 20mins before take off. So stressful and embarrassing. The 4hour drive back was so dangerous because the poor driver was trying to get there on time. He did it in 3 hours instead!! Driver asked her to changed them but she Wouldn't rebook flight as she said she wouldn't get her money back for it. So unprofessional!
Also itinerary was a lie. You don't get the meals promised. Only one lunch was provided on the first day, though we paid for 3 meals and drinks for two days . She should be ashamed to call this a service. Such an expensive experience to be ruined by our agent. We pay for a stress free experience. It was anything but. Also turns out we were overcharged in comparison to others on the trip.
FR
20-35 years of age | Experience level: first safari
From the beginning to the end, it was an awesome moment !
The safari was well planed ! All the accommodation was great ! Ayoub, the guide was at any moment here if i need anythings ! He know all you have to learn about animals and nature of nationals Park ! He also have lot of humour !
35-50 years of age | Experience level: over 5 safaris
knowledgable
Great reception and customer compliance. The team knows where the animals and best hotels are. Enjoyed my vacation
SA
20-35 years of age | Experience level: first safari
Sincere and professional and very friendly
I’d describe my experience as joyful and fun as it could be , professional team very friendly it was a blast
RU
20-35 years of age | Experience level: first safari
Awesome😍
Our 3 day safari through Tarangire, Ngorongoro, and Lake Manyara with Golden Memories was absolutely incredible! We started off in Tarangire National Park, where we saw elephants, giraffes, and even some elusive big cats during our morning game drive. The baobab trees against the African sky were breathtaking. Next, we descended into the Ngorongoro Crater, and the scenery down there was mind blowing. We spotted rhinos, lions, zebras, and so much more against the backdrop of those towering volcanic walls. Our lodge on the crater rim offered stunning views and amazing hospitality. Our last day took us to Lake Manyara National Park, where we cruised along the lake shore, marveling at the pink flamingos and other waterfowl. The forests were alive with baboons and the chance to spot tree climbing lions. It was a whirlwind adventure filled with unforgettable moments and a deep appreciation for Tanzania's incredible wildlife and landscapes. Thank you, Golden Memories, for making this safari a once in a lifetime experience!
20-35 years of age | Experience level: 2-5 safaris
Incredible adventure
Embarking on a day trip to Materuni Waterfalls and Coffee Tour with Golden Memories Safaris proved to be a delightful and enriching experience. From the moment we were greeted by our knowledgeable guide to the final farewell, every moment was filled with wonder and discovery.
my day trip to Materuni Waterfalls and Coffee Tour with Golden Memories Safaris was a truly memorable experience that exceeded all expectations. For anyone seeking a blend of natural beauty, cultural immersion, and culinary delights, I wholeheartedly recommend Golden Memories Safaris – they are the epitome of excellence in Tanzanian tourism.
CH
50-65 years of age | Experience level: over 5 safaris
A once in a lifetime experience!
First of all a big thank you to Kuda, our guide and driver, it was an amazing experience!
From the first contact until the start of out tour everything was clear and well communicated.
The Lodges were well chosen and Kuda is an excellent driver who brought us safe, sound and reliable from one place to another.
The whole trip was worth its money and the service from Escape to Adventure is great.
We started our tour in Vicfalls and stayed for 2 nights in the Dzimbahwe Guest house, nice rooms with mosquito nets, fridge and a nice pool in the garden. They were however stingy with the water in the room.
Next stop was Hwange National Park and Ganda Lodge. The Lodge and its staff is outstandig as well as the area is. Safari guides were very experienced we really enjoyed our 2 drives.
The journey continued to Bulawayo where we stayed in our self chosen Lodge, the Parrot lodge for one night. The lodge is nice but no mosquito nets, no fan, no AC and no insect spray…. it’s no longer the way it was.
From Bulawayo straight to Matobo Hills and to Matobo Hills Lodge. This is definitely a ince in a lifetime experience of very high quality! I could have stayed there for the rest of my life!
Matobo National Park is worth a visit in any case, the balancing rocks, white rhinos, wildebeests, sunrise and sunset, caves and cave paintings are really unique.
With a heavy heart we left this wonderful place and went on to Mashvingo and the Great Zimbabwe ruins where we had an interesting tour and excellent dinner in the Ancient City Lodge. The bungalows there are unique and thanks to the earplugs we brought with us, we were able to sleep despite the incessant squeaking of the fan.
Now it was time to drive to Harare where our tour ended and we had to say goodbye to our friend and guide Kuda, thanks again for everything!
20-35 years of age | Experience level: 2-5 safaris
Awesome and very reliable.
Traveling with Jonam was a great experience and I got to see the animals on their natural habitat. I can confidently say I got value for money and the experience was out of this world. I would love to travel with them again.
DE
20-35 years of age | Experience level: first safari
Nice and funny
They know what they are dringend, very professional, worth the money
50-65 years of age | Experience level: 2-5 safaris
Excellent service from start to finish
From the moment I made my initial enquiry Fransisca was so attentive and responded to all my emails very quickly. The price of the tour was extremely competitive and you can easily change the itinerary subject to budget
We had the pleasure of Dominic being our driver for five days - he was extremely knowledgable of all the Safari regions we visited and always made our comfort and safety a priority
Even though I didn’t know this company before I trip I would 100 percent recommend them to anyone who was planning a Safari to Tanzania