NZ
20-35 years of age | Experience level: first safari
Well organised and good communication
Our safari with Nkollo tours was really good. We were picked up on time and followed the itinerary we were given. Simon our guide did well to help us spot lots of animals and the food was really good the whole time. We were joined by other people on our tour which we didn’t know about but there was space in the car so that was fine. The campsites were also a little cold with thin sleeping bags. Apart from that, the 4 day safari was really good and Allan was also available to communicate with and checked in with us during the safari.
FI
35-50 years of age | Experience level: first safari
Organized a well planned, smooth trip
3 night trip including Masai Mara and Nakuru. Start and return point Nairobi.
Communication: quick responses by whatsup and email before safari. During the trip updates/reminders on travel itinerary could have been a bit more thorough.
Service: well planned breaks, devoted driver/guide on game drives - effort to spot several animal species, no issues with anything, social, friendly and easy-going guide happy to answer to any questions. Experience of the guide/driver was noticeable.
Value for money: hard to compare but having a feeling that expectations were met.
Relialibity: no delays or other issues, felt safe and taken care of. Traffic safety (on transits) might have had higher expectations - local traffic and roads, seat belt quality and phone calls during drive rose some concerns.
Tour itself : many animals (including big 5) spotted providing many memorable moments. Had time to observe animals from close, mostly with a feeling that their space was respected. In total, the tour, including game drive, accommodation, food and transit, worked out very well.
However, be prepared that quite some time is spent on transit from Nairobi to the destination (and back) and the roads are partially in poor condition.
IT
Our journey through Tanzania was nothing short of amazing from the breathtaking safari in the Sereng
Our journey through Tanzania was nothing short of amazing from the breathtaking safari in the Serengeti and Ngorongoro Crater to the serene beauty by Lake Manyara. The people we encountered were welcoming and gracious, rightfully proud of their incredible country.
We also explored the wonders of Zanzibar and Lake Eyasi in the Serengeti region, and both experiences left us captivated. Without a doubt, we will return to discover even more of this remarkable destination!
BD
35-50 years of age | Experience level: over 5 safaris
Nice safari in Amboselli and Tsavo East and West with ETA Adventure
ETA Adventure arranged the group tour for me in Amboselli and pirate tour for me in Tsavo East and West. The staff were always reachable and responsive and were happy to make last minute changes when required.
The accommodations and the food served there were good and the company staff and guides and drivers were helpful. There was an issue with late arrival of the tour car in Nairobi (partially due to traffic), however, the company took corrective steps to avoid any further delays for the rest of the trip.
The whole trip was good value for money.
under20 years of age | Experience level: 2-5 safaris
Very helpful, honest and punctual.
We had a brilliant time. The accommodation was all good and our guide made every effort to make our time enjoyable.
Gorillas were amazing.
65+ years of age | Experience level: 2-5 safaris
Two wildlife trips in Northern Madagascar
We arrived first for a day in Noisy Be and we're met at the dock straight off our cruise ship. The car was modern and in good condition and our driver was careful. Our guide Christian spoke good English and both Christian and our driver Jake new the wildlife and what we wanted to see. Arriving at our destination we walked through mangrove and across beach to Lokobe Reserve. All the way wildlife was picked out for us by our guides. We saw rare and endemic birds, Lemurs and several species of Chameleon and other reptiles. Great trip and delivered back to the port in time. Thanks.
The next trip was from Antiserenana to Amber Mountains NP. This matched up to the previous trip and this firm would be recomended.
DE
35-50 years of age | Experience level: 2-5 safaris
They were always on time and tried to fulfill all pf our requests.
The communication with the two drivers was very good. The tour itself was not cheap but the price was lower than the competitors. Plus they made a very good choice of Hotels and Camps.
FR
20-35 years of age | Experience level: first safari
Amazing Experience at a great price
Benaiah and the agency were very helpful throughout our booking and during the safari. We really had a wonderful experience, for a much lower price than other agencies.
One thing to improve (but I think it's the same for all agencies as they are only intermediaries and we are mixed in the car) but the hotels are sometimes very far from each other, you can take up to 1-2h to drop everyone off each evening.
On the agency side, it would be really great to think about this point in more detail for group safaris.
On the client side, I really recommend a private tour if you can afford it.
As mentioned above, and as many agencies are only intermediaries, I strongly recommend Mercy Africa as you'll have the same experience as with other companies with almost 30% off.
Ps : our guide Mike was truly amazing!!
AE
35-50 years of age | Experience level: first safari
Highly recommended.
Pros:
- gives very good, competitive quotes and options
- prompt in responses and easy to converse with.
- no hidden charges.
we had a good time with them
SE
35-50 years of age | Experience level: 2-5 safaris
Good value private tour for a family of five
We went on a 4-Day Tarangire, south Serengeti & Ngorongoro safari. We saw the big five and more. The amount of elephants in Tarangire was truly amazing.
We loved it. Maybe we should have added a day, to be able to cover central Serengeti, if we were to do anything differently.