20-35 years of age | Experience level: first safari
Excellent from start to finish
I booked a safari in the Maasai Mara, helped along the process by Carol. The booking process could not have been easier. Given a safari is often a once in a lifetime trip, I wanted to make sure everything was perfect for myself and my family. As such, I had a lot of questions during the booking process and Carol was prompt with her responses and suggestion at every occasion.
Once we arrived in Nairobi, we were greeted by the brilliant William to transfer us to our hotel, followed by meeting our safari driver, Charles, for the start of the safari. I couldn't speak highly enough about Charles. Polite and approachable, knowledgeable and easy-going, you could tell how well respected he was, given his 15+ years of experience and his interactions with other drivers and hotel staff. Using his expert knowledge, we were lucky enough to see all of the Big 5, the wildebeest migration and, amazingly, a lioness kill on our final morning. His driving was excellent and made us feel safe, even amongst some pretty "creative" drivers in and around Nairobi and the Great Rift Valley!
I couldn't recommend Charles, Carol and Tekko Tours any higher - truly excellent from start to finish.
AE
20-35 years of age | Experience level: first safari
They were pretty much par with how they described themselves
Perfect for budget travellers....Guide was very knowledgeable had a great time
20-35 years of age | Experience level: first safari
Afriqueen adventure the best experience ever
Afriqueen where your journey is made ease. They got the best skills, communication is epic u just enjoy the journey comfortably. Best services ever, soo organised I just enjoyed my safari with afriqueen and would gladly book them again they never disappoints.
GH
20-35 years of age | Experience level: first safari
Asante Sana for making our dream come true!!
We had an incredible experience with “African Big Cats Safaris”. From the first to the last day, it was an amazing trip, we’ll remember it forever. Emmanuel was the best guide we have ever had. He knows how to transmit his passion about his country and its wild & cultural life. He makes sure you get the most of your trip. He is very patient and knows every path in all the parks. We had the chance to see a lot of animals and learn from them thanks to his knowledge about the fauna & flora.
You can be sure every day is going to be an unforgettable experience and you’ll be speechless. Emanuel is really attentive, caring and kind, he makes sure all your needs are covered every day. He has the ability to spot animals far in the distance and knows really well where to find them.
Asante Sana for an incredible trip!
US
20-35 years of age | Experience level: first safari
Absolutely incredible experience
I had an incredible time in Masai Mara thanks to Axis Africa. They did a great job arranging everything. Our guide Joshua was so knowledgeable and really cared about making sure we saw pretty much everything. Only thing we missed was a rhino but no one at our camp did since they're super rare.
US
65+ years of age | Experience level: first safari
Misleading and bait and switch
A group of people went to Kenya and Tanzania from June 24th through July 10th, 2019. The majority of time was spent in Kenya. We had used TripAdvisor African Safaris agent Seth Vincent to arrange for the Kenya portion of the trip. During the booking period, we received several itineraries outlining the accommodation and numbers of rooms we requested to accommodate our party. Although we had received confirming emails outlining where we would be staying and the number of rooms booked, on at least two occasions the number of rooms were shorted, forcing people to double up although people had paid additional money for separate rooms. We can only assume that Seth pocketed the difference himself. We had been promised a lovely place in Arusha, Tanzania at the Mount Meru Hotel. However, Seth had emailed our subcontracted drivers and had them book us into a very poor hotel in a rough area of Arusha. We called the hotel on our approved itinerary and they had no record of any reservation for us. Again, I suspect that Seth deliberately did a bait and switch that probably allowed him to pocket the difference while putting the 14 of us in a very poor hotel. This was the last night he was responsible for so we really had no recourse. We cannot prove that this was deliberate on his part but he would not return any calls at that point.
The bottom line is DO NOT use this person for your safari experience. Do go with a firm that has lengthy track record and positive reviews.
IT
20-35 years of age | Experience level: first safari
We had a great time !!! It was a fantastic experience!
For the safari in Tanzania I advise everyone to contact Professional Safaris Africa. We (2 men, 2 women) took part in a 4-day safari (June 2019) visiting the Ngorongoro and Serengeti parks. We were accompanied by Joshua (who satisfied our every request, he was always kind, attentive to our needs and, no small thing, he speaks Italian very well). Super recommended! It was a magical experience, to be repeated! I stress that our guide Joshua was fantastic and it was thanks to him that there were no problems / hitches. The top really!
65+ years of age | Experience level: over 5 safaris
The best birding in Uganda
Johnnie organised a special tour for us to visit little-known birding destinations Semuliki, , Kidepo and Pian Upe, as well as taking in Bwindi Impenetrable Forest and Budongo Forest along the way. Johnnie goes out of his way to make sure his guests get excellent birding as well as taking care of us regarding accommodation, food and other amenities. Johnnie is great company and has a wealth of knowledge and experience to share on East African birding.
US
20-35 years of age | Experience level: first safari
Excellent- our daughter and her friends were on a 5 day Kenya safari. Loved every bit of it -
Far exceeded our expectations- 5 day safari package. Guide picked the 3 girls up from the airport took them to the hotel and stated safari next day. Safari was better than expected, guide was fantastic. We communicated with Lennox prior to the trip via email and WhatsApp, he was very responsive.
US
20-35 years of age | Experience level: first safari
An Experience of a Lifetime!
In preparation for our trip to Tanzania, my husband and I spent a lot of time researching the many different tour companies available. We were actually close to making a decision when a college classmate mentioned she had organized her honeymoon with Soul of Tanzania. She spoke so highly of her experience that it made us pause our whole plan to learn more about this company. From the minute we heard back from Sandy with Soul of Tanzania, we knew that we had found a different kind of tour operator. Sandy was quick to respond and helped us craft the perfect 5 night, 6 day safari itinerary. She was incredibly patient in answering all of the questions we had however big or little. I felt very lucky that we had her to guide our trip planning and was also thankful for her constant communication and transparency leading up to the trip.
The trip itself exceeded all expectations. There is nothing that can prepare you for the incredible experience you will have in Tanzania and on safari. Our guide, Heaven, was truly wonderful. He was incredibly knowledgeable about Tanzania, its history, the parks, the animals, and really took the time to answer all of the questions we had. He was also an excellent driver, navigating the rain, mud, and anything we ran into. We really enjoyed getting to know Heaven and learning from him! Thank you for being our guide through Tanzania!
Overall our safari experience was wonderful, and Soul of Tanzania truly had every detail covered. Every lodge we stayed at was great. Soul of Tanzania selects partners that are reliable so you cannot go wrong with the choices they provide. The hot lunches were such a great treat, and we saw how unique those were each day in the lunch parks. Almost all other tour operators provide sandwiches/cold lunches! In the end, we saw all the animals we wanted to see and so much more. It was truly an experience of a lifetime, and we're so grateful we chose Soul of Tanzania!
