OM
35-50 years of age | Experience level: first safari
Great trip
Fun, enjoyable, loads of animals were seen and good knowledgeable drivers.
Better time management would of been appreciated..
Great experience l, just don’t try to do too much.
DE
35-50 years of age | Experience level: first safari
Good support and outstanding holidays
Its the second time that I planned a trip with Viatu and I can still recommend the agency.
Last year I went to Bali and the experience was excellent.
Due to the great support of our Bali Expert (Alisha) I had high expectations this time and was looking forward.
Last year the experience was brilliant, this year it was good. Reasons:
- I had a very nice call for the initial planning with the local expert and she promised to make a further appointment 6 weeks before the journey starts for talking about the detailed agenda. This unfortunately never happened and I missed a bit the effort and personal component in the end
- There were some things that could have been planned better (e.g immediately after the arrival and 11 hours flight, the recommendation of starting the journey with a hike is not the best idea imo.)
- In Bali we got a surprise by our local expert: a romantic sunset massage and have several times been asked, how our days have been. this time there was no surprise and until today I have never heard again from our contact person. A bit sad actually…
BUT- the service via what’s app was great and the Viatu team answered very quickly to our questions and supported us very well (e.g in booking a table in restaurants or in reserving a rental car spontaneously)
Overall it was a beautiful trip with great accommodations and activities and I will plan trips again with Viatu.
South Africa is beautiful, with super good food, clean water, amazing beaches, nature and animals. We will definitely come back to this outstanding country.
Super friendly people and a great value for money.
NL
20-35 years of age | Experience level: first safari
Unforgettable trip
Our safari was a dream come true, and it's all thanks to the fantastic work of "Somewhere in Africa." Everything was perfectly arranged. They made sure we didn’t have to worry about anything and could enjoy every moment! The communication with Coosje was clear and friendly, with a keen eye for our wishes.
During the safari, we were amazed by the beautiful lodges, stunning views, and a friendly guide. Spotting the Big Five was, of course, the highlight. It’s clear that "Somewhere in Africa" is passionate about what they do.
We ended our vacation with a week in Zanzibar, and unfortunately, it was a bit of a letdown... In Zanzibar, the location of where you stay is crucial and can make or break your holiday! The boutique hotel "Alma," where we stayed, was very small, with few activities and facilities, only one restaurant, and no beautiful beach. The beaches in general are dependent on tides, but the situation varies by location. We tried to find fun restaurants or bars along the beach, but there were hardly any, or they were closed. We later learned that it’s better to stay in the North (especially for a couple like us, aged 26 and 28).
Once we communicated this with the organization, they immediately took action and did their best to make things right. They contacted the hotel, and we received a complimentary massage and bottle of wine. We also had a planned excursion with "Safari Blue," but unfortunately, that didn’t meet our expectations either. Again, the organization took action and as compensation, arranged a trip to the north to go dolphin watching by boat, snorkeling, and visiting a sandbank. This was worlds apart from Safari Blue and an unforgettable experience!
Although Zanzibar didn’t meet our expectations, we look back on the holiday with a very warm feeling and highly recommend this organization for an experience you’ll never forget!
20-35 years of age | Experience level: 2-5 safaris
Good experience
Was the best experience we had good time to experience big five wild animals, amazing accommodations, especially the south rift got amazing and luxurious accommodations, please if you are looking for a great experience please book with Dream Voyage Safaris they offer amazing services
HU
50-65 years of age | Experience level: 2-5 safaris
Very accommodating, however could be more conspicuous in their marketing.
Due to making our booking at their rather shabby offices in Arusha we were a little sceptical about their authenticity. We need not have worried as they delivered what was promised. Competitively priced and Ngorogoro is a must do and we were driven there professionally. We saw a variety of wildlife close up .Our driver could have been more assertive though, as he tended to focus his attention on three rather brash Italian ladies at the expense of the rest of the group.
DE
under20 years of age | Experience level: 2-5 safaris
Mount Kenya Tour
We did a 5 days mount kenya trip with the guide “Shame” and his team. All of them were really amazing and very kind! It was really nice spending time with them and do the trip together. In addition to that, the nature was also incredible and you should definitely see it!!
Unfortunately, the trip was not 100% like we talked with our contact person about. For example, we were told, that we would sleep in huts and tends. But we stayed in tends the whole time. Which was definitely not a problem to us, but it just wasn’t like described to us.
Also some prices of our gear rental changed on the last day, even though our contact person had sent the actual prices before. So sadly they tried to charges us more in the last minute. Unfortunately this was really not a good feeling to start the trip.
But in total the trip was still really really nice! And as soon as we were with our really good guide Shame and his team on the mountain, we enjoyed every second of it!!
GR
50-65 years of age | Experience level: 2-5 safaris
The amazing vibes of Serengeti
During our trip (duration 7 full days) we visited for 3 days/2 nights Serengeti and Ngorongoro Crater and 4 days Zanzibar, staying one day in Stonetown and 3 days in an all inclusive resort in Nwungi Beach. The weather in Serengeti was marvelous - sunshine 16-26 degrees Celcius, however, as we were there at end of the rainy season we had the chance to see the Park dressed in green and the rivers and lakes full of water (green grass all over, green bushes etc). So the scenery was amazing. We booked our safari with Serengeti African Tours and everything went on smoothly. Dickson, our guide, was an excellent driver, which counted a lot as many paths in the Park were full of mud and water and it was easy to stuck. He also knew all the spots with the animals and plenty of information about them. The tented camp and the lodge we stayed were very nice. Accomodation was more then satisfactory and the food great. In Zanzibar we went without a tour operator. We stayed in Park Hyatt in Stonetown and Riu Palace in Nwungi, which were great, great breakfast, by the beach, excellent service, with one bad night in Riu, were a cocoroach walked on me while sleeping and they changed us rooms until they spayed and clean the room next morning. For some hours before our flight to Athens we booked a room in Tembo House which had good service but the room was terrbily hot as the air condition was either too weak for that room of mulfunctioning and did not improve although we complained about it. Overall I think that it vital that in Zanzibar one stays in 5 stars hotels otherwise one risks more to face inadequacies that spoil the trip. Weather in Zanzibar is not so good as it it hot and VERY humid and you stink from the first 5 minutes that you walk out. However, the nature is very nice and while you swim and saty by the beach it is nice. We were lucky to have an excellent taxi driver when getting around in Zanzibar (Omary), which is vital as the roads and the traffic there are madness, especially when it gets dark and I do not recommend for anyone to self drive there. As I am a traveller who likes to be independent and I like to rent a car wherever I go, I consider this as a serious disadvantage of Zanzibar. Also, one thing I want to mention is that as a woman travelling without my husband I faced some ridiculus problems especially at the domestic airport of Zanzibar and Arusha when traveling to and from Serengeti. The personel of FlightLink in both trips tried to cause me problems in order to offer solution which called for TIPS! When I was flying to Serengeti they lied to me telling that my flight was canceled ( the plane departed on time after 2 hours, eventually with me inside as an employee of the Zanzibar airport said to the personel of Flightlink something) and when we were returning to Zanzibar they did not load my backpack, weight 8 kilos and a backpack of another italian lady, weight 2 kilos, and the explanation was that plane was overloaded (there were many empty seats, as it was low season) !!! No male passenger faced the same problem, altough they had huge and heavy luggage! Coincidence ? I do not think so. When my backpack arrived with the next flight after 90 minutes they "helped"me carry it to the taxi, hoping for tip which I did not give of course! Last, Ï want to mention the VISA and ZIC insurance that add almost 90 euros or dollars on the budget of the trip without any justicication ! It is just an easy way to exploit - but not sustainably - the tourists that visit Tanzania. These 2 charges make sure that we will not come back, although we had a very good time, plus the fact that the trip is not very expensive nor too long, so it can be repeated by the same tourist.
IN
35-50 years of age | Experience level: over 5 safaris
Wonderful experience with Axis Safari
Very reliable. Monica was in constant touch to answer all queries. Moses was our guide for 2days and he is a rockstar. We could see the big 4s because of him.
Overall amazing experience.
Only recommendation the Land Cruiser condition internally could have been a little better.
CA
50-65 years of age | Experience level: first safari
In general good service - communication can be better
In general there were no major problems. The driver was knowledgeable. Accommodation was very good. It was a good value tour.
My only recommendation for this operator is to improve its communication. As a traveler it is always good what to expect in terms of date, times and payments. In this area they partially met my expectations.
50-65 years of age | Experience level: first safari
Mary was super suffient and helpful getting everything sorted
Great value safari . Nice lodge with a fabulous atmosphere and musical entertainment .
Fabulous wildlife spots including Ngorungoru which was our of this world..
A little confusing on 3 rd day of trip regarding pick up times was frustrating but sorted quickly