UA
20-35 years of age | Experience level: first safari
6 days safari masai Mara, Nakuru, Amboseli
It was awsome! All service, transfer from\to airport. Driver Gibsom superman) We was first car in Masai Mara lions hunt and saw how they feed gnu. Really WOW)) And when was raining he changed our tour plan little bit for our more comfortable rest. I want recomend this tour company and driver for everyone. thanks Robert, thanks Daniel, thanks Gibson
PH
35-50 years of age | Experience level: first safari
had hesitations at first but super glad booked our safari adventure with them
Found out about Discover Africa while browsing the internet, at first was hesitant to go with them as their office is based in CapeTown and we are from the Philippines, we were thinking of the advantage of going with a local agency in terms of customer support and coordination. but a few exchanges of emails with Matthys who was assigned to us proved that communication was not a problem at all. Matthys was very patient with all our questions and designed a very good itenirary for us. We also had a problem with an Embassy for our E-Visas and despite this being not part of their deliverables to us, Discover Africa's team of Matthys, Megan and especially Alice took it upon themselves to really help us by contacting them on our behalf. The trip went smoothly and everything in the itenirary was delivered as described. Excellent customer service! Truly living up to their name, the way to discover Africa is thru Discover Africa!
SG
Efficient and very friendly
Well before we came to Ugadan we already had a safari tour in Kenya and Tanzania , so the attractive part of Ugadan should be the chimpanzee and gorilla bwindi mountain tracking, we enjoyed our days here but the lunch box prepared by the lodge was terrible and not even fresh some food was overnight leftover , so please feedback to them because the client will have stomach upset after having those food , staffs are very helpful and polite all the accommodation arrangement was acceptable and the service of our tour guide was excellent .he was a great guide and experienced but only thing that wakes up too early for us every day and at 5.30 am and too tired after three weeks traveling the rest were perfect thanks
ES
20-35 years of age | Experience level: first safari
It could have been better
We didn't have the best experience with Kiliholidays Tours & Safari.
We booked a three-day-safari at Mikumi Park. The first day we couldn't access to the park. They told us "drive to Mikumi National Park which is approximately 5 hours from Dar es Salaam". It's totally false. It was 8 hours and a half. The driver drove at 45 km/hour and the arrival to the park was almost sunset. They saved the access to the park of the first day (which is included in the safari price). So we paid for something that we didn't enjoy.
Additionally, the car broke down several times. The first time it had refrigerator problems. It was solved and we continued. The second day, the car stop and it ran out the battery , we push the car in the middle of the safari :) . The third day we spent 8 hours and a half to Dar Es Salaam. There was a huge jam and the car spent all the battery.
So, we had to take OTHER CAR with a non-known driver, and 3 minutes later ALSO the new car ran out of gas. Really? The driver (who didn't speak english) left the car in the middle of the darkness and 30 minutes later he appeared again with a bottle with gas. We stay alone waiting for him without knowing what to do.
The only positive point was the safari driver, he was nice.
AR
20-35 years of age | Experience level: first safari
Everything esa perfect and we can not Say thanks enough for all they do yo make our stay the best!
The comunication with the personal was great. Tom was the best de can ever had. He was incredibly helpfull and our safari guide Michel the same. We Saw the big 5 so we can not be happier. Everything was perfect and beyond our expactation. Higly recomended.
Nacho and Sofi
NL
50-65 years of age | Experience level: 2-5 safaris
We expirienced nature as nature should be: from sunset to moonlight we saw en heard animals.
Makasa made a program that fits us perfectly with a very good guide who spoke very well english. We learnt to appriciate nature, but had also enough time to relax in perfect places alomg the jungle and in Zanzibar. It was a lifetime expericience.
SG
35-50 years of age | Experience level: 2-5 safaris
Lifetime Adventure
It is a good company. They organized our meeting, accommodation and Kilimanjaro climb at the highest level. The guide and porters are very sociable and friendly. I am very happy to get new unforgettable impressions. My special thanks to my guide named Julius. He is very attentive and meticulous. He scrupulously watched my health and wellbeing. In hard time he shared his raincoat with me. He is a very good man!!! Due to him I improved my knowledge of English and overcame language barrier. I also want to thank all team that accompanied me: Samora, Amri, Andrew, Maziku, Richard, Abraham and Samuel. By the way, do not worry about food. The cook will note your wishes and cook meals that you want. The most important is not lose the appetite at an altitude. I would like to tell those who decided to climb that the main thing is to believe in yourself and properly count your forces. During all route you will be measured the oxygen level in blood and the pulse rate. Listen to the guide and choose the right speed. Good luck to everyone! And lastly I want to thank manager Janniken for the good tips and well organized work.
Highly recommend to Rupia Adventure and experience team
TR
20-35 years of age | Experience level: first safari
Wonderful Safari , Trustworthy Operator, Friendly Staff
With Hekima, we did a 4 day safari (Tarangire, Serengeti and Ngorongoro) and 2 day trips to Kikuletwa Hotsprings and Kilimanjaro.
Safari experience was really good. Our driver/guide Moses was really experienced and friendly. He knows where to drive and when to start the game drives. In Serengeti, we started the game drive at 6:00 and saw a kind of conflict between a lion and hyaena clan just at the beginning. Many safari cars came half an hour later and missed the whole show.
The food in safari was above my expectations. If protein is important in your diet, you must bring it for yourself. Meat amount was little as expected.
The sleeping bags and tents are taken from a place in Mto wa Mbu. I guess most operators do the same since I saw similar tents in campsites. Tents were a bit smelly at first night. Sleeping bags have different models and conditions. Some of them are not suitable for the night at Ngorongoro especially for the girls (5-10 'C). But wearing layers during the sleep can suffice.
The only problem in our experience with Hekima was in Kilimanjaro Day hike. We started the day nearly 2 hours later than suggested time and we needed to rush a lot for completing the hike before 6pm (after 6 hiking is prohibited). Because of this we could not see Maundi Crater and did not enjoy the hike since we did not give breaks and need to complete the whole hike in 4 hours (nearly double speed). They must be more careful on this kind of arrangements and must consider the traffic and park rules.
IT
20-35 years of age | Experience level: 2-5 safaris
Great Experience
I spent an amazing trip safari with Savannah.
Their organization was excellent, always ready for all my needs.
I advise everyone to do tours with them.
DE
20-35 years of age | Experience level: first safari
We had such a great time with this tour operator and I definitely recommend it to others!
The staff always did their best to make us feel comfortable. Communications was good, Service was great and all of the staff was super friendly.