US
35-50 years of age | Experience level: 2-5 safaris
Great Safari but Problematic Management
The safari, in and of itself, was great. Our accommodations were good, our driver/guide George was fantastic, and the parks were unbelievable. The only negative about the safari itself was there was too much driving -- no matter what company you use you should confirm driving times before signing up.
My gripe is with how our safari was managed:
1 -- The order of parks that we visited was switched last minute and without my approval. I found this out after I sat down in the jeep on the first day. This is totally unacceptable. James and I even discussed this option months before and decided against it. This is bordering on breach of contract.
2 -- James's communication left something to be desired. At first, James was super prompt, always responding within a day. As we closed in on the trip, he took multiple days to reply to different questions, and when I asked the name of our driver he didn't bother replying. This all left me sketched out and worried that we were being scammed.
There's too many safari operators out there to bother with a company like this one...
50-65 years of age | Experience level: 2-5 safaris
Excellent service.
We visit Kenya every year to run free dental clinics (we also gave out reading glasses this year). We had arranged for James to provide transport from Nairobi to Elburgan (40 minutes from Nakuru). He arrived early and the trip was safe & comfortable. James was helpful and polite and his English was excellent. He also organised a 3 day trip to the Massia Mara. The guide/driver David was excellent, the whole trip amazing and the stay at Ashnil tented camp superb ( it was a canvas bungalow, with 4 poster bed, a lovely en-suite, electricity, excellent restaurant and the staff were superb. Sat in the evenings around the lovely wood fire pit watching the hippos in the river).
Would thoroughly recommend both James and the safari trip.
20-35 years of age | Experience level: over 5 safaris
The dream came true
A fantastic trip all together! I contacted several tour agencies and i choose Hekima Safaris as they were very helpful and flexible when it came to organising the trip. They were very prompt in answering all my questions which was very important as i was planning the trip in a hurry.Our guide Ema was very respectful of the animals and at the same time made alot of effort to find all the animals we wanted to see
Hekima will make sure you'll have an unforgettable experience!
The Jeep for safari is very comfortable . Our guide Emanuel brought us to beautiful places and knew exactly what we wanted to do and see!
If you wish to get the safari of your dreams, I would recommend Hekima to make your dreams come true!
Hop to see you guys again
ES
JAMAS LO OLVIDARE
I’d like to thank specially to Belen, since the first day we met her at Fitur, she has been kind, resourceful and very helpful, and the main responsible for us doing this trip.
Secondly, since the moment we landed Kilimanjaro, we have been attended in a fantastic way by Rama our guide during the safari. He is an attentive man, friendly, knowledgeable and absolutely hard working and smart person. When others were turning back, he kept looking on a search for more animals and sightings. We counted up to 2 different species, not counting birds! Amazing!
Thirdly, to mention the accommodation were al fantastic, very good quality in terms of rooms and food, also the kind treatment from the staff.
Our suggestion is maybe the picnics could have a bit more of variation, since most of the days it had chicken.
We want to thank you for an amazing trip that we will never forget and will remain in our memories and hearts forever.
We hope to be in contact with you again for another destination. Thank you!!
US
65+ years of age | Experience level: 2-5 safaris
Excellent In Every Way
This is the second trip to Southern Africa that I have used Giltedge Travel and Robyn-Lea Meyer as my travel agency and agent. I cannot speak highly enough about this company and the service I received from the beginning stages of planning to the end of the trip. All questions and comments were responded to in a very timely fashion. Since this travel agency is based in Cape Town, it knows the southern Africa area and can develop the perfect vacation for you. Pom Pom Capo was recommended while we were in the Okavanga Delta and it was perfect. We moved onto the Victoria Falls Safari Camp in Zimbabwe where Robyn-Lea had booked us a dinner cruise and a Boma dinner. Wonderful! Victoria and Alfred Hotel in Cape Town has the best location on the waterfront and the service there cannot be beaten. We ended at Jock Safari Lodge in Kruger National Park which is a five star lodge in the middle of the bushveld. Without Robyn-Lea's knowledge and guidance, we never could have booked a trip like this on our own. Every transport was on time and the guides that were hired for private tours were fantastic. Would I use this agency again? Absolutely! The trip I took in 2015 and then again in 2019 were perfect without one problem. Giltedge Travel is the agency to use for African travel.
35-50 years of age | Experience level: over 5 safaris
An amazing safari - down to the smallest details!
Bernard and his team take so much care in their safari planning. They managed to use our short time and plan one of the best adventures in Uganda and Rwanda that I’ve always dreamed of. They know all the properties and places so well they’ll find something that works for you! Take their advice they know what they’re doing and take my advice and book with these guys.
35-50 years of age | Experience level: 2-5 safaris
They organised the perfect honeymoon and were in good hands throughout.
The standard of communication and service throughout our safari tour was of the absolute highest throughout. It met and exceeded our expectations and was a once in a lifetime experience. I cannot recommend LSC enough.
20-35 years of age | Experience level: 2-5 safaris
Best of the best safari
I went to experience the magical life at the Amboseli national park with orange adventures and it was the best so far.
The tour guide/driver was very friendly and welcoming. The trip was a huge success and I assure you that I got the value of my money
I highly appreciate and recommend Orange Adventures tours and safaris.
IL
35-50 years of age | Experience level: first safari
A Very reliable and efficient touring company
I took a tour to Amboseli national park with Africa Marvel Ltd. the booking went very smooth and quick, very good communication and helpful service, the driver was professorial and kind.
Great personalized service, excellent accomodation offered as well as smooth transport arrangements
I experienced great planning on short notice for my family trip to Tsavo East National Park. The service from transport, accomodation and meals were well arranged. The kids especially had a blast! Communication is excellent with emails and telephone calls. Tour was generally great! Looking forward to more trips in the future.