TH
50-65 years of age | Experience level: first safari
Every day in Kenya is happy and valuable.
This is our first Safari tour in Kenya.I made wright decition to choose Features Africa Journey as our tour.I pick this company because it is only few years old.The Land Crucer is new.However the driver Gerard has 14 years of experience.He really did his job well.We saw so many animals.The wheather in Kenya during August is excellent.The people in Kenya is really nice especially children .They weave at our car when we passed by. We really enjoy our Safari trip.Thank you the company and people of Kenya.We will recommend the company to our friends.
US
65+ years of age | Experience level: 2-5 safaris
Outstanding!
We booked the 5 day Kruger Park safari. Happy to say all communications regarding booking as well as other questions were promptly answered by Christine. Accommodations were fine and meals were good. Anthony was our guide and he was great!! Every game drive was a delight as he shared so much interesting information about all the animals and birds we were seeing and we saw many! We never felt rushed and always had time to take lots of photos. Everything about this trip was wonderfully memorable!
US
35-50 years of age | Experience level: first safari
Service that was above and beyond!
We had an unforgettable experience on our safari in no small part to our incredible guide, Kareem. His combination of knowledge of the animals and area along with his attention to detail for customer service was beyond reproach. The entire staff was exemplary and worked tirelessly to make our stay the absolute best it could be. I was incredibly grateful and impressed by the efforts Donna and her crew made to reunite us with our luggage that missed our international connection, having it reach us in the Serengeti in less than a half a day after finally arriving in Africa. I was thoroughly impressed by the entire organization and would wholeheartedly recommend them to anyone.
US
35-50 years of age | Experience level: first safari
Differentiating themselves with the quality and relationships of their tour guides.
My husband and I used OpenSafari tours based on a recommendation from friends that had used their services for the Serengeti Safari adventures in 2016 and of course they spoke very highly of their experience.
Needless also to say that I would not be writing this review if we were not thoroughly satisfied with the service ourselves. From the patient and persistent follow-ups in getting all the registration and paperwork in order prior to our departure from the US ( mostly on account of my being a slacker) to ensuring his brother and a driver met us at the airport upon our arrival at Moshi at 9:00pm local time, John did an excellent job of facilitating it all!
His two guides Ombeni and Brighton were honest, experienced in their trade and very transparent from the very first to our final day of the 6-day Marangu route trek up to Uhuru. They were also probably a huge part of why my husband despite his cumulative sleep deprivation, made it up to Gilman's point! Knowing when to motivate and knowing when to ease off on the day of the summit attempt made all the difference. They also went above and beyond in advising us on the 'about town things-to-do', tourist traps to watch out for and made for some wonderful conversational company on the state of the Tanzanian economy to keep time clocking by during the hike.
Overall, both my husband were very satisfied with our end-to-end experience. Couldn't have asked for more for my milestone birthday celebration!
NL
35-50 years of age | Experience level: 2-5 safaris
Great experience and excellent guide!
We did a 9 day safari in the North of Tanzania, after that we stayed a couple of days in Zanzibar. Excellent guiding during the safaris (thanks Ali!). Lodges were all very good, beautiful scenery and good food and rooms. The booking process went smooth with a lot of attention for our needs, details and wishes (travelling with a 9 year old). We would highly recommend this smaller organization.
AT
20-35 years of age | Experience level: first safari
2-days Safari adventure
The team of Kwesa Tours helped us planning a 2-days Safari programme in which we could see as much as possible (animals, nature).
We decided to go to Tarangire National Parc (Day 1) and Ngorongoro National Parc (Day 2).
The guide, Simon, was great. He tried the best to drive as close as possible, responded to our wishes and told us many things about each species – he is very experienced. We got a lunch box and freshly cooked dinner at the camp site.
It was a great 2-days Safari adventure which we really enjoyed.
DK
20-35 years of age | Experience level: first safari
Best driver and amazing customer service
We booked our 3-day safari trip with Adventour through our hostel in Joburg, and we were very satisfied with our trip - both the transfer and the hotel we stayed at.
We got picked up by the most amazing driver, Tom, who made the long drive a walk in the park. During our stay, Tom would still keep us great company at dinner time, and he also helped us sort out a misunderstanding with the tour operator at 10 pm regarding our 5 am morning game drive. He took it upon himself to call David from Adventour, who promptly sorted out our problem for us so that we could go on the game drive.
Also, the hotel was really cozy with good food, and the staff was very helpful and even drove us to the store to buy snacks since we didn't have our own car.
Overall it was an amazing experience and everyone made sure that we could just relax and enjoy our trip.
AT
50-65 years of age | Experience level: first safari
This tour was simply fantastic - perfectly planned and realized - and with a wonderful team!
We travelled as a family (parents and 3 teenagers). It was a 15 day tour (starting at Maun, through the Central Kalahari Game Reserve, Nxai Pans, Moremi Game Reserve, Okavango Delta, Khwai Concession, Savuti and Chobe National Park, transfers to Victoria Falls) in August 2018 – our first safari experience – suggested in a similar fashion on the company’s webpage but adapted (very flexibly!) to our own wishes. The communication with Lucky on behalf of the company was extremely friendly and efficient, without complications or misunderstandings. All services offered in the contract were realized to our full satisfaction.
The tour itself was absolutely amazing – exceeding all our expectations! We saw so many different aspects of Botswana’s amazing landscape and wild life and experienced it in various ways (game drives, boat and mokoro trips, scenic flight, bush walk) - unforgettable! The team that accompanied us (Ben, Wilson, Daddy; also Lucky and Gideon joined at some places) was wonderful. Ben is the best safari guide we could have imagined – he has a huge knowledge on so many aspects of the safari animals and nature, and his great experience and patience in searching also for the rare animals made us see essentially all of them!!! Wilson’s cooking over the fire was delicious! The tents and all infrastructure – up to the bucket showers – were nice and convenient. Sitting around the fire in the evenings – taking about God and the world – was exciting and a wonderful experience. The 15 days passed much too quickly; saying good bye was hard as we had all become friends.
VERRY HIGHLY RECOMMENDED!
35-50 years of age | Experience level: over 5 safaris
Perfect!!
Fast and effective communication. I dealt with Jolie via email correspondence, I had a reply within 8-12hrs. She was brilliant and extremely helpful. On tour we had Augustine, who was great, knowledgable and very passionate of his country. Well done to you both. You represent your company very well. When my travels bring me back to Uganda, you’ll be hearing from me;)
NL
50-65 years of age | Experience level: first safari
Great safari and wonderful stay at Zanzibar
Communication was excellent. The service was perfect and we loved our guide. The safari tour was just as we had hoped.