DE
20-35 years of age | Experience level: 2-5 safaris
Determination to perfection
The communication throughout my safari in the beautiful Ruaha National Park was outstanding. Due to its very personal note, I felt extremely well looked after. The service was just excellent and Umang was determined to make my trip perfect. Highly recommended!
SE
20-35 years of age | Experience level: first safari
Great service and Guide! Can highly recommend Godson Adventures!!
The safari very much lived up to our expectations!
US
20-35 years of age | Experience level: 2-5 safaris
THE ABSOLUTE BEST EXPERIENCE! Wow, above and beyond impressed with Wild Jungle Trails Safaris!
This was my second Ugandan safari. It had been several years since I had been so was unsure about how the process was going to work. However, Twaha and his team at Wild Jungle Trails made the process seamless. Not to mention the actual safari was a dream and such a unique experience. We did not have to worry about anything from start to finish. Everything was communicated in a timely manner and clearly. I would recommend above and beyond this company. You will not be disappointed and in fact, I think you will be shocked at how wonderful your experience will be!
GR
20-35 years of age | Experience level: over 5 safaris
Terrible experience with Self Drive Safari/Vehicle rental
We selected Prime Uganda Safari as we through it was one of the best car rental companies in Uganda. Unfortunately we were so wrong.
Firstly, our poorly maintained and serviced vehicle broke down on New Year's day, and the company blamed us for a series of damages which of course were not created by us.
Then, the next day, they sent another vehicle with a driver to continue our journey in Uganda because they could not trust us. So on 2nd of January 2019, the driver, during an overtake, crashed the car into oncoming vehicle from the other side.
Not only the company did not apologize or provided another option (to leave the accident spot or to be moved elsewhere), but the only communication we received is an email with the costs of the alleged damages. They never reimbursed us for the daily rentals for the days that we did not have the car, and they also charged us for filling up two fuel tanks, while the delivered two car fuel empty.
I am really sorry to say that you should not trust Prime Uganda Safari as the whole altitude was completely inappropriate and unprofessional, let alone that they put our lives at risk twice without taking any responsibility.
DE
35-50 years of age | Experience level: first safari
Nice tour
I could see the Big 5 during 4 days.
The driver is so nice. I could see many animals closely.
Day 3, I did not go to Nakuru lake in the plan.
There were some problems. But finally I could see many animals and go back to the airport.
20-35 years of age | Experience level: over 5 safaris
Safed our trip and made it perfect and unforgettable
We rented a Rav4 and booked gorilla permits with another company before arrival at Entebbe airport. The car finally was provide by this company and the permits as well. The car was in excellent condition and we haven't had any issue with it throughout the whole trip. Irene and Fiona have been our contact persons who we trusted and helped us at any time we contacted them. Of course we can recommend to book with them!
US
20-35 years of age | Experience level: first safari
Flawless Namibian adventure where every detail was looked after and each location built on the last
This trip lived up to our dreams and so much more. Rose’s itinerary really showcased Namibia in a beautiful and exciting way. Each camp took us on exciting excursions where we got to really learn about the region and wildlife. Originally we had expected Namibia to be more of a landscape safari but our guides were so incredible at tracking and knowing their camps that we found so much wildlife everywhere we went, including the spotting of the elusive desert black rhino!
Aside from the adventure element of the trip, I have to say that the camps were true luxury. They were quite obviously designed with privacy in mind, and each had a character to them that enhanced the landscape around you. Each camp also selected a beautiful spot to have either breakfast lunch or sunset snack in beautiful lighting overlooking stunning landscapes. As a photographer by trade, I could not have been more happy in one of the most beautiful countries I have experienced.
A sincere thank you to Rose & her team for an incredible trip! We’re really looking forward to working with her again :)!
IT
20-35 years of age | Experience level: over 5 safaris
Satisfying
The tour was great.
The accomodations up to expectations.
The communication and service great.
NL
35-50 years of age | Experience level: over 5 safaris
Fantastic safari on Serengeti and Ngorongoro Crater
Joe is very enthusiastic, knowledgeable and reliable guide. We very much enjoyed the tour through the Serengeti and Ngorongoro crater and would highly recommend him!
35-50 years of age | Experience level: first safari
Amazing family holiday over Christmas to South Africa
WOW! I can't thank Alex enough for helping us design, book and ensure we had a fabulous family holiday.
Alex came recommended by a friend, for whom she had designed an amazing honeymoon but with two young daughters (8 & 10) our needs were going to be very different. From the very start Alex's approach was very friendly and warm. She listened to our loose plans, questioned us on our likes and dislikes and then put together her suggested itinerary, we discussed this at length altering it to reflect our feedback, availability and budget. You can see that Alex’s loves what she does and cared passionately about getting it right for us. Her personal knowledge, contacts and experience were all evident in shaping our holiday.
Communication was excellent, before, during and after our trip, with fast responses. It felt that Alex was getting just as excited about our trip as we were. Everything we needed to know was provided on paper and via a very helpful app, this included all possible background, from what to pack and vaccination requirements through to thoughtful restaurant and activity suggestions, to driving directions.
She managed our expectations well, providing realistic ratings and descriptions of our accommodation choices and even gave updates prior to our departure e.g. on building work at an adjoining property (which we didn’t even notice when we were there).
On the holiday itself it felt that we were VIP’s, whether purely though great accommodation choices or through more direct influence it felt that we always got ‘the room with a view’, or some special feature that made it and us feel really special.
I don’t normally do reviews but in this case felt motivated to do so. I can’t recommend Extraordinary Africa and Alex specifically enough!