35-50 years of age | Experience level: 2-5 safaris
Amazing day trip in Kenya
I spent just 12 hours in Kenya and Joel & Collin made my trip comfortable and memorable!
Joel was very responsive and willing to accommodate my many many queries and request to modify my tour.
Collin is a great guide as well as friendly and knowledgeable. Collin made sure we found the elusive rhinos that I wanted see on my safari.
I highly recommend Mufasa tours when you get to Kenya.
20-35 years of age | Experience level: first safari
Most incredible experience and loved every second of this tour
We did the 5 day tour and we had an amazing time, loved every second of it. We were looked after by Simon, Bongani and his family and it was one of the best vacations we’ve had so far. It was lovely staying in the village and having dinner there every night. We had dinner around the bonfire. The room was cleaned daily. The safari days and panorama tour were amazing. We saw 4 of the big 5 and Simon was great. He listened to what we wanted to do and was a great guide with a great spirit. Highly highly recommend. You’ll love it!
SE
35-50 years of age | Experience level: 2-5 safaris
Poor planning and communication
I spent three days doing a joint safari with this company and I'm very disappointed in their poor planning and bad communication. On my first day I ended up alone, pleasant surprise. I was however told that I would stay with the same car and driver all the three days. On my second day I was told we would meet some other people at a junction at 9-9.30. Then I was told they were a bit delayed. Then I was told that we would also swap cars and guide. When we arrived at the junction we found another group in a safari car and we swapped. I asked the other group what happened. They told me there was a problem with the car shaking. I asked the driver and he said "no, not a big problem". I was told the people who would join me were a bit late but they would join me in 30 min. I waited 1,5 hours at the junction. And when they told me 30 min the people still hadn't landed at Arusha airport which was more than an hour away. I was told they were delayed. The company lied.
I eventually reached the park in my shaking car at 12 o'clock. The park was less than an hour away from my accomodation. The shaking was not a small problem, it was a big problem. At the end of the day I had pain in my back.
On my third day new people arrived..this time they arrived on time. When we finished the safari I asked to be dropped off at my previous hostel since I had arranged a transfer to the airport a few hours later. In the same a car from the safari were a couple who were on a tight deadline to reach their flight on time. The safari company communicates with my hostel and asked them to send the taxi to meet us, so that we could go straight to the airport. I was never consulted. Due to the time pressure of the other people I felt obliged to jump into the car. I arrived at the airport four hours before my departure time and my plans to shower, charge my phone and relax at the hostel vanished. And the safari company 3wonders who charged the couple for the airport transfer conveniantely used my taxi to ship them of to the airport.
I was promised a nice accommodation but I got a very basic one. No hot water unless you told the staff to turn on a switch. No internet.
The guides/drivers did their best to compensate for their managers lack of planning and communication, but unfortunately it wasn't good enough.
US
35-50 years of age | Experience level: 2-5 safaris
Kenya is in the "Big 5" of the best countries to visit.
I have been in Kenya for about 8 months, it is one of my favorite places I have ever been to. The people are extremely nice, the food is good, Swahili is fun language to learn. I might be making a mistake leaving the country for other opportunities, but I am sure I will be back. I have seen Watamu, Mombassa, Diani, Shimoni on the coast, scuba diving and snorkeling. In the interior, I have been to both Tsavos, Mount Kenya, Aberdares, Naivasha, Nakuru and Masai Mara, among other places. Come to Kenya. You won't regret it.
20-35 years of age | Experience level: over 5 safaris
Exceeded our expectations.We loved it
Our Safari with Akoms was so amazing.From booking to our last day.We were provided a world-class and First class service .Boaz and Effie coordinated everything including our comfortable accomodation.It was exceptional.
Our driver Ken was the best.He was on time and added so much more on our Safari.He had all the knowledge in Flora and fauna.He is a skilled driver with a strong network of other drivers.We saw many animals.
The safari itself was exceptional.We went to Tsavo national park and Amboseli.Each park brings something different and I strongly recommend this trip for others wanting a five day trip.
Akoms Safari offers the best.Its incredible with reliable toor operators
50-65 years of age | Experience level: over 5 safaris
Very knowledgeable and friendly
Very enjoyable and stress free experience with knowledge guides who are easy to get on with and went out of their way to provide a top notch experience.
KR
20-35 years of age | Experience level: first safari
Amazing Accomodation.
Animal plays infront of the room. On the Safari Yard, wild animals welcome us. Even the background sky is perfectly blue.
DE
35-50 years of age | Experience level: 2-5 safaris
Fast well structured communication and reliable.
Mwanje has been very professional, responsive and flexible to accommodate to our needs.
Very fast and value added reply to emails with clear and structured communication.
Very flexible to adjust to changes - including last moment changes when we had to delay our trip by a day last minute.
Reliable and professional.
There’s been a slight issue with the lodge demanding a room upgrade and I would have wished Mwanje would flag this a bit (a couple of weeks) earlier to us - came a bit of a last minute surprise.
Beyond this - we’ve had a great trip. Thank you Mwanje for great work!
Best,
Nick
20-35 years of age | Experience level: 2-5 safaris
Phenomenal Easter holiday
Enjoy my Easter holiday with polmans team, from booking to service delivery everything was excellent I will definitely recommend and travel with polmans holiday Again
EG
35-50 years of age | Experience level: first safari
Great company with organized trip and experienced driver
Great trip including everything with a well experienced driver