50-65 years of age | Experience level: first safari
the tour operator was very helpful . i would recommend the driver tony who was very knowledgable
our experience was truly a once in a lifetime moment and was truly unreal and this is all thanks to our driver tony. we saw all of the big 5 except for the rhino amd saw plenty of other animals aswell. i would highly recommend both this driver and this company to have the best experience on your safari trip.
IT
20-35 years of age | Experience level: first safari
Omar, a wonderful guide: kind, friendly, attentive, and always helpful.
My experience with Omar was absolutely amazing. From the very first moment until the end, he was attentive, always smiling, and incredibly friendly. We found the organization to be excellent. We travelled from Nungwi, Zanzibar, to Mikumi National Park, and Omar made it possible for us to enjoy our safari to the fullest, even exceeding our expectations.
Thank you, Omar, for being such a wonderful person and an excellent guide. Highly recommended!
IT
20-35 years of age | Experience level: first safari
Omar was a fantastic tour operator, helpful, reliable and knowledgable
The experience with Omar in the mikumi park was wonderful more than I expected. I highly recommend the tour with Omar because he is a very good person, available for any eventuality and doubt, always with a smile. Value for money I would say more than excellent!!
NL
20-35 years of age | Experience level: first safari
Thank you D-T-S for such a beautiful adventure.
We recently went on a five-day trip on the Diana Tanzania Safaris. From Arusha to Tarangire, Serengeti, Ngorongoro Crater and Lake Manyara - I got a chance to see everything together. The guide was very experienced, explained the names and behavior of the animals well. It is heartening to see the huge group of lions and zebras in Serengeti. I also liked the camping experience, although the budget tours say the accommodation is of mediocre quality. There was enough food. Awesome experience for the price. I would recommend for those who want to go on a safari for the first time.
IL
20-35 years of age | Experience level: first safari
Very nice tour operated by caring people
At first, the communication was a bit odd, but something made us put our confidence in them and it was totally worth it!! They organised everything smoothly and we had the best guide and accommodations. We had a perfect safari experience. Hubily was so nice and caring throughout the week.
50-65 years of age | Experience level: 2-5 safaris
untrustworthy!
This company lies that this is a fraudulent review, saying we never did a trip with them. We have shown proof and my review was reposted. Now it's been flagged it's fraudulent, again. They say we didn't travel with them, but they have responded to both my google review and review with safari bookings addressing my review in detail! That shows what kind of a safari company you will be dealing with if you book with them. Not trustworthy at all.
We booked a safari with this company, months ago. We communicated with Jose who put this trip together for us. This was our 5th safari, but our first, with Boost safari, and it turned out to be a disaster.
1. We were told, Steve was our guide, but Steve appears at the airport with Joseph and introduced him as our "guide" There was no communication whatsoever!
2. The accommodation we had confirmed at Sentrim Amboseli when we booked this trip, was changed without prior notice, and we were dumped in an awful hotel, which was a two hour round trip to the game park, and this was additional to the six and a half hours to get there! We were told by Jose that it was an upgrade, but later admitted they overbooked, hence the change. Again, no communication! This was the second change. The first, was our accommodation in Lake Nakuru Lodge because they overbooked. They changed our accommodation which we already paid a deposit for to a cheaper accommodation which we refused. They then changed it to a better lodge, which we agreed to. The accommodation in Amboseli was not an upgrade.
3. We were not given a "guide" He had no knowledge of the animals and never made an effort to look for or track the animals. There was a Masai guide in our safari in Masai Mara for two days, which was not planned, and Joseph admitted he didnt have much experience. His CB radio was broken, and looked like it wasnt working for a long time. The animals we saw were spotted in plain sight. He didn't even know how to get to planned destinations. He stopped and picked up a local for directions. A three and a half hour trip took more than five hours and we missed lunch completely. There was no time management or communication. He was on his phone all the time, even whilst driving, which made us feel unsafe. He had no interest In providing the service he was hired for. The safari vehicle was not well maintained. It was hard to open the doors from inside. At one stage he was driving so fast, the boot opened and was banging so hard, he didn't even realise it until we alerted him. That's how rough he drove!
There was no communication, transparency or professionalism from this company! We were given the shorthand of the stick again and again. Jose for a period of time, didn't answer our messages. He never checked to see how we were doing and Steve never showed up as promised after the safari.
Integrity is a great moral attribute. If you are deciding on who to go with on a safari, think carefully before parting with your hard-earned
20-35 years of age | Experience level: first safari
Excellent Mount Kenya experience – 10/10!
I used Equitorial Star for my Mount Kenya hike and had an absolutely excellent experience. Duncan was incredibly professional, reliable, kind and patient. I had multiple changes and rescheduling requests, as well as adjustments to the itinerary, and he went above and beyond every time to make things work. His communication, flexibility and willingness to help were exceptional.
The hiking team were also fantastic. The guides were professional, experienced and genuinely caring. The food was good, the tents were pitched for us, and after long days of hiking they even brought us little treats like cookies and popcorn. They also provided warm water for us to wash our faces, which was such a thoughtful touch after a tiring day.
Everyone was so willing to help and made the whole experience comfortable and enjoyable. I would highly recommend Equitorial Star to anyone planning to hike Mount Kenya. Duncan and his team made a challenging adventure feel incredibly well organised and supported.
10/10 – I would absolutely use them again!
20-35 years of age | Experience level: 2-5 safaris
A perfect safari experience
My husband and I are on our honeymoon, and having never been to Kenya before, we couldn’t have asked for a more wonderful safari experience.
We saw so many beautiful animals and had such an incredible time, but what really made the experience special was our guide, Ernest. He was absolutely brilliant — gentle, kind, incredibly knowledgeable and so respectful towards the animals and their environment. He explained so much to us throughout the safari and was always happy to answer our questions.
Thank you so much, Ernest, for making such a special part of our honeymoon so memorable.
35-50 years of age | Experience level: first safari
Expert guides with fantastic safari routes
We booked a private 5 day safari with Gem Ginders. From start to finish the gem finders team and our excellent guide Ernest have gone above and beyond to give us a memorable Safari.
The organisation of the tour and all the details were documented clearly and we were given lots of options before completing our booking.
From the first morning of collection, through to every park we visited and hotel we stayed at, our Guide Ernest has been super helpful! Very knowledgeable of all the animals and parks and structured our days well, whilst also helping us with stops and shoots that we needed along the way.
We would 100% Gem Finders as a tour operator.
CA
35-50 years of age | Experience level: 2-5 safaris
A great tour with great operator
Our guide Joseph is the best. Because of him, I has a great 5 - day safari experience! Thanks.