35-50 years of age | Experience level: first safari
AMAZING CUSTOMER CARE SERVICE
We loved the constant follow up from Kaylan, the affordable rates, timely pick-up and drop-offs.
Most of all the courtesy by the staff was excellent, and we’ll definitely come back.
LT
Indigo isn't making trips to Namibia by themselves
I've found the nice reviews of Indigo Safaris looking for a trip to Namibia. To my enquiry about the price for "6-DAY SAFARI & DESERT EXPERIENCE - GROUP ACCOMMODATED" with additional 2 nights pre- and post tour and airport transfer I got 21900 NAD. Only after asking isn't it the tour that costs "from 15720 NAD" (according to indigosafaris.com) we ended with 17800 NAD with additional percentage for paying by card and for conversion to EUR. We corresponded quite long and a had a feeling that something not said. Only after asking direct about the group size, Corinne Bly whom I communicated with, wrote it was not a trip of Indigo Safaris. The tour was good, the guide - perfect, but decide yourself if there's sense to pay commissions for a dealer, - or just look for Chameleon Safaris (or anybody else) when going to Namibia... And it's recommended to ask about the max group size and max places in the vehicle (we were 8 what was optimum, - for the maximal group of 12 the vehicle wouldn't be convenient)
US
20-35 years of age | Experience level: 2-5 safaris
Great experience and excellent service!
Me and my friend has a wonderful experience organizing our trip with Stella and going on the tour. Once sending an inquiry, Stella communicated with me to add on the other experiences we wanted and offered an great price for the bundle-- we communicated by email and whatsapp-- whatsapp was very convenient for me to use to organize this trip. In addition to the half day morning safari, we went to the elephant sanctuary and the carnivore restaurant. Our guide, Joseph, arrived early at our hotel (6am, per our request to leave earlier), ready to go. We spent about 20 minutes in line for our tickets and were off in the park by 7. We saw many birds, buffalo, rhinos (mama and a baby), lions, zebras, giraffes, a crocodile, and many types of antelope. Joseph is very knowledgeable about the park and animals and we had a great time with him. He stopped whenever we wanted to take pictures and surveyed the land for new animals for us to see. Although it rained a little bit in the morning, it did not hinder us from seeing animals. The roads were very muddy by 10am and we were happy to have the land cruiser-- other vans were getting stuck in the mud. The elephant sanctuary was very cute-- we decided to only stay for the first feeding as there was a great downpour and there no shelter. From there Joseph took us to Carnivore and we had an amazing lunch as everything is included (except drinks) in our rate through Kenya Day Tours. My experience was Stella and Joseph was excellent and I highly recommend this company. (For comparison, I had also communicated with Shadows of Africa and Kenya Natural World-- Kenya Day tours was the most accommodating as we could pay via Paypal and it had the best rates for the bundle of activities we wanted). For these activities we picked up at 6 am and dropped off around 4pm back to our hotel.
US
35-50 years of age | Experience level: first safari
Amazing Week in Africa!
My husband and I and our two daughters, ages 10 and 12, did the Kenya/Tanzania Safari trip with KWSS. My parents decided to join late and Mr. OT was able add them to our tour and accommodations. We booked the "deal" which included both budget and luxury accommodations, so did not know what to expect.
The whole week was amazing! Our guide in Kenya, David, was knowledgeable and kind, and had us seeing more than we could have imagined in the first day. He guided us through the Maasai Mara, Crater Lake and Lake Naivasha areas, navigating the bumpy roads with care, providing us with authentic lunches and coordinating our accommodations. He was as enthusiastic about spotting the animals as we were! We loved our visit to the Maasai village. Elsemere was our favorite lodge of the Kenya portion of the trip - it had a great story and provided an extra layer of adventure and authenticity in a beautiful setting.
Our transfer to Tanzania was smooth and we were met by our guide Michael, who was fun and energetic. The number of animals we saw in the Serengeti was incredible, and our camp there was luxurious. We agreed that we would have loved our tour of the Ngorongoro Crater even if there were no animals in it - it was that magical.
KWSS provided us with an incredible safari experience that exceeded our expectations and that we would highly recommend. Thanks, Mr. OT, David and Michael!
US
20-35 years of age | Experience level: first safari
Comprehensive tour, amazing sightings, and wonderful people!
The service was great: we got to cook great food and told interesting stories, and also were able to get up by 5am and get out there to see the sunrise sightings! I thought we would be a little closer to the animals, however, most of them were pretty far away, even on the bush-walk. Also, more bathroom breaks needed! Overall it was so fantastic to go on this Safari.
CA
35-50 years of age | Experience level: first safari
Professional, flexible and available in case of any hiccups
Kaylan organized our trip for Serena Kiaguni, Tsavo West, which is a paradise; from ticketing to bookings. Since we used the train (SGR), they organized the train tickets too including fetching and delivery. Reach out to them! I bet they will be of help!
BR
35-50 years of age | Experience level: 2-5 safaris
Exceptional service
Kennedy was always in touch from the time we arrived all the way until we left. Our guide Sammy was really remarkable, Zebra plains Mara was amazing. Well organized travel company.
Trip of a lifetime. I will surely send some recommendations on your way. Thank you Africa Challenge.
Awesome
I receipt my booking receipts on time and where there was delay it was quickly communicated
ES
35-50 years of age | Experience level: first safari
Espectacular
Our trip and tour trough Kenya was wonderful everything was perfect, our guide was mawngui and was one of the most important point of our trip, he had extensive knowledge and also a lot of experience, for that reason we enjoy a lot our tours, furthermore the car was always clean and he always picked us up with a big smile, the group that we had was amazing we had a lot of fun!! I hope we can do Tanzania with you in a near future!!! Thank youuuuu!!! Xisca & Pedro
DE
35-50 years of age | Experience level: first safari
Ute was extremely helpful in finding us the exact safari that was good for us.
I would recommend this company to anyone without hesitation. The communication between us and this company was quick, precise and complete. On this safari we felt like we were taken care of and didn't need to worry about anything (lodging, transportation, time). We were directed to the perfect lodges and area to be for the time of year. We saw so much wildlife! We truly loved our experience and would not change a thing.