35-50 years of age | Experience level: over 5 safaris
Memories to last a lifetime
I have been planning our trip to Africa for approx 1 year and Calah has been absolutely amazing with her communication on behalf of insight safari. We found the whole service that Insight supplied to be AMAZING from accommodation choices to the actual tours that they organised on our behalf. We chose the 5 day Gorilla and Chimp Trek trip with a few custom edits. Day 1 - Our Guide Ayub picked us up ON TIME and even waited for us to finish our breakfast before the long drive to the West of the country with our day ending in an amazing Lodge that was owned and operated by the local community meaning EVERY CENT of the money spent there went back into the community and not into some rich mans pocket. We were lucky enough to stay here 2 nights and we shared the place with only 1 other family. Day 2 was Gorilla Trekking and bo this was just magical. Day 3 we transferred to Queen Elizabeth National Park and Insight organised a PRIVATE cruise along the Kazinga channel which contains the largest population of Hippos in Uganda and even in Africa. Day 4 started with a Safari game drive in Queen Elizabeth National Park (once again this was a private tour with our own Ranger from Uganda wildlife) Day 5 was Chimpanzee Trekking and this was also an amazing experience however this is not for the unfit. As a larger person I found this to be quite challenging. Unfortunately this brings us to the end of the trip with Insight and it was time to go home... :(
MX
20-35 years of age | Experience level: first safari
Great communication with competitive prices
I did a hiking trip to Mt Kenya with Hyrax Safaris. The communication went very well and the prices were competitive based on my research. Everything went according to plan and the guide, and staff that helped me summit Mt Kenya were extraordinary. Kudos to them, as they are the ones in the field, and they make the difference.
20-35 years of age | Experience level: first safari
Lots of fun and very knowledgeable
Having done a lot of research into safaris in Kenya, this was by far the best value especially considering the full itinerary. We had Kikitu and James as our guides and they were just the best! So friendly, so knowledgeable and great company. It was really fun to do the safari with other people as well - we all got on really well and had a laugh. All the food options were great as was the accommodation! Everyone we met were so friendly. We saw so many animals and our guides were able to answer all our questions and more! Would recommend to anyone looking for an incredible safari experience at a great price.
US
35-50 years of age | Experience level: first safari
Spirit of Kilimanjaro will make your trip unforgettable
I booked a hike to Mount Kilimanjaro (Uhuru Peak) with this company. I was traveling with my three brothers and my 70 year old father. Given his age, we were all worried we would not be able to make it to the top. William assigned us just the right guide to make it happen. All of the staff was outstanding from day one and dedicated to making our journey unforgettable. Our guide (Antipas) suggested some key adjustments to our initial itinerary and took every step possible to ensure our success. The equipment and the food was also amazing. Our experience was so good that we ended up booking a Safari tour with Spirit and it was as great and the trekking experience. I could not recommend more to book your travel with Spirit of Kilimanjaro
35-50 years of age | Experience level: first safari
Holiday of a lifetime
We did a 7 day safari. Picked up on Nairobi, 2 nights in Masai Mara, one night in Nakuru, one in Naivasha and 2 in Amboseli. It was a lot of early starts on amazing scenic environments. The early mornings in the park are the best as animals are moving around and not too hot yet. The drivers were ensuring we were seeing everything while being respectful of the animals. They were very knowledgeable and shared their vast experiences, especially Moses. The accomodations were good, especially the Manjaro camp on Amboseli. Henry and the team there were fantastic. Vincent was very communicative throughout and went above and beyond to make the trip special.
ES
35-50 years of age | Experience level: 2-5 safaris
Great organization and trip support
Had a great experience with Phine Safaris. Kelvin was really supportive during the previous decisions and during the trip and our guide Mr. Julius was extremely nice and kind with us. To organize a trip with them is a great idea in all aspects!!. Thanks!!
IE
20-35 years of age | Experience level: 2-5 safaris
Mixed experience but kept asking for 5 star review
We had a mixed experience on our 4 day safari. Our first three days were very good, but our final day they changed our group and car which led to a lot of sitting on side of road or on curb waiting. We were never communicated with about what was happening. If you have the same group/guide I say you'll have a better experience but we were not told till 10pm before our 6am tour start that we were to have two different groups. We found the communication poor - at the end when they meet you they kept pushing for us to give 5 star review rather than listening to our experience and feedback. The food on the tour was excellent and our jeep was very good.
ES
35-50 years of age | Experience level: first safari
The best experience with the best company
If you want to have an unforgettable experience, go on your safari with Porcupine Expeditions. Initially, we booked for 3 days, but with the amazing service and facilities provided by Ana and Juliana, we ended up staying for 6 days. We’ll definitely be back. 200% recommended. Thank you so much for everything, ladies!
CN
20-35 years of age | Experience level: first safari
Last minute hotel change and no refund for hotel difference
The night before our tour after receiving our full payment, agency informed us of the hotels for our tour, two-thirds of which were different from the hotels we had initially confirmed. The point is that when we booked our trip more than three months ago, agency clearly wrote the hotels to be stayed at and broke down our total cost into each individual item, including the hotel cost of $3,210. Therefore, it is reasonable for us to know the actual cost of the changed hotels and ask for a refund of the difference, if any. However, when we asked agency to provide the relevant invoice, agency only provided an invoice for one hotel and then never responded again.
They never explained the reason for the hotel change. We had booked and paid a deposit more than three months in advance, but never received notice until the night before our trip. One of the hotels that was in the nature reserve was replaced with one in a town, so we had to spend an extra half day on transportation instead of game-driving. Most importantly, when we wanted to know the actual cost of the hotel, they responded with ignorance and silence.
US
20-35 years of age | Experience level: first safari
Best experience we could have imagined.
Our 3-day safari to Amboseli and Tsavo West national parks was incredible. Our driver Dan was so knowledgeable, and had an unbelievable knack for finding the exact right spot for animals to walk right in front of our jeep. Communication beforehand was very clear and friendly. Pickup each morning was prompt. Lodging was very comfortable. Would ABSOLUTELY recommend Hyrax as a tour operator!
