DE
35-50 years of age | Experience level: over 5 safaris
Review about Tarangire National Park by Andreas Fritz
We particularly liked Tarangire because of the elephants. But the other wildlife is also impressive.
CH
20-35 years of age | Experience level: 2-5 safaris
friendly organizer, everything well organized
Our guide was very friendly and helpful. On our tour I thought it was a shame that we had to pay the entrance fee to the Vic Falls because the tour already had a high price (but this was described in the document) The safari was very nice. we were able to take enough time to observe the animals. Overall, the tour was incredibly beautiful.
CH
20-35 years of age | Experience level: first safari
Good experience overall
We had a nice safari and were lucky to spot a lot of wild animals, especially in Ngorongoro crater. The jeeps are very well equipped and comfortable.
We've been quite disappointed by our guide, expecting at the end a higher tip than what we planned and "ruining" the friendly atmosphere... Lunch boxes in the safari are also a bit repetitive - plain rice, chicken and a sauce.
50-65 years of age | Experience level: 2-5 safaris
Great guide, but improve city driving, vehicle condition, and dietary requirement handling.
I would like to express my gratitude for the exceptional experience provided by our safari guide. His expertise and keen eye were evident as he spotted most animals before any of us did, all while driving. His ability to navigate and provide insightful commentary greatly enhanced our safari experience.
However, there are a few areas where improvements could be made. The drive through the city felt quite fast and aggressive at times, which made me a bit anxious about the possibility of a collision. A more relaxed driving pace would contribute to a safer and more comfortable experience for passengers.
The safari vehicle itself felt somewhat old and worn. Specifically, the door handle on my side was not functioning, making it impossible to open the door from inside the vehicle. Additionally, I was unable to open my window, which detracted from the overall comfort and enjoyment of the safari.
Moreover, despite emailing and confirming our dietary requirements in advance, there was an issue with my son's meal. He has an egg allergy, yet he received a meal containing eggs and had to rely on snacks and medication as a result. After bringing this to the driver's attention, all subsequent meals were accurate and met our needs. I appreciate the prompt resolution but believe that more attention to dietary requirements from the start would prevent such issues.
In conclusion, while the safari guide's expertise and the overall experience were commendable, addressing these areas would significantly enhance the quality of service. Thank you for considering this feedback.
CH
20-35 years of age | Experience level: 2-5 safaris
Friendly
It was a beautiful Time.
I liked the Victoria Falls alot.
I had already been on a safari before where I saw more animals.
That's why I would leave this out next time.
The service and the food were always nice and delicious.
I think the price is too expensive for the whole tour, especially since not everything is paid for. (Entry for the V.Falls)
HK
20-35 years of age | Experience level: first safari
Meet with expectation
We booked the safari tour from Beacon Safaris in2019 but had to postpone until this year because of covid.
The rescheduling wasn’t too smooth as the contact was not very responsive. We had to keep following up to ensure our confirmation. The total price also went up 19% at the end as we were told the price is adjusted because of covid.
As for the safari tour, we stayed at 4 days at Masai Mara and 1 day at Lake Nakuru. The game drive duration is quite short - we left hotel at 730am most of the days and return before 4pm if we didn't request to stay late. Very luckily we saw Big 5 and a mini migration during our trip. Daniel our driver is nice and will get to the animals asap when he heard the updates from the radio.
The hotel (Mara Kimana Camp) that we stay is nice too - food is good, staff is friendly, room is clean. Just the hot water supply is not stable and yellowish most of the time and the electricity is not stable occasionally as well but it’s understandable.
Overall, the experience is good and we enjoyed the safari tour.
NO
35-50 years of age | Experience level: first safari
Review about Lake Nakuru National Park by Kjerstin J.
Great to see more birds, and also the rhino.Not the same panoramic view as in Masai Mara, but still wonderful!
US
50-65 years of age | Experience level: first safari
Robert was responsive as we worked on our itinerary. After booking, it was hard to get replies.
We had an amazing time on our 7 day safari with our awesome guide Carlos. We did 2 nights in Amboseli, 1 night in Lake Nakuru, and 3 nights in Masai Mara. Carlos was so kind, patient, informative and was a pleasure to be around. I wish we had opted for the Land Cruiser for a more comfortable ride through the bumpy roads. Our van was quite old and has seen better days for sure. Robert was very responsive via email to answer all my questions and work on our itinerary in the beginning. But after we booked the trip, it became harder to get responses from him. Nevertheless, he was very nice and all went well. We would love to go back and would use Beacon Safari again.
50-65 years of age | Experience level: first safari
A varied experience, loved the safari- but was hungry, beach was great and rested with better food.
Loved the safari experience- the animals and the tour was amazing. The guide and people too, were fantastic. The food for lunch and dinner whilst on safari was poor. Make use of the amazing ingredients to make beautiful meals as opposed to trying to make western meals poorly.
Beach was amazing. As we're all staff.
US
50-65 years of age | Experience level: first safari
Friendly,did reply promptly to my questions,did try to get us the best accomodations.Thank you Mwang
Communications regarding iternary visas,payment and lodging were done well initially. Mwange Athuman (tour operator)was very friendly and did meet us on arrival.which put our group at ease.We had excellent lodgings and food throughout our 14 day trip,We did see the famous five .I think we needed better day by day itineraries,told the night before,so the next day would go smoothly.We needed better transportation as our land cruiser had a breakdown twice and needed 1/2 day for repair.We had excellent guides on some days and sometimes not.I would definitely recommend Image travels but with more reliable vehicles