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Review about Okavango Delta by EmilyW
The Okavango Delta is a beautiful place and if you can go on a game walk you will feel transported to another world. However, I would not recommend going in March. We saw no game, but enjoyed a 3-hour hike among the grass looking at animal tracks and interesting bugs.
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Well managed but limited game in March
I enjoyed my drive through the park with our hired guide. We saw many impala, hippos, elephants, baboons, etc. I am not a "birder" so I cannot intelligently comment on the birding, but I did see and enjoy many interesting and unusual birds like the lilac-breasted roller. Unfortunately the lions, zebras and giraffes were difficult to find and it was pretty quiet overall. I understand that this was mainly due to the time of year. I personally enjoyed a boat cruise on the Chobe River that went by the park, more than the game drive, due to the beautiful scenery. I was grateful there didn't seem to be self-drive tourists and everyone on the road was very respectful.
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35-50 years of age | Experience level: first safari
Convenient location from Nairobi.
We were able to see most animals pretty easy. the park is very close to the city and is easy to get to, however from a scenery aspect you can see the city from most places. When selecting a guide make sure they have a land cruiser or similar, we had a small van and we got stuck in the mud for almost three hours. We had limited time so the National park worked well. If you go I recommend the Elephant Orphanage it was a nice stop.
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Review about Lake Nakuru National Park by Ludoc007
National park very close to city. Good birding but not many game aniamals
35-50 years of age | Experience level: 2-5 safaris
Hallmark were accommodating with our requests. More insight into our tour would of been helpful.
1. Our guide Anothony was an okay guide but not very accommodating at times. To start, he invaded our privacy at Lewa after the night before (our 1st night on tour) he made bad remarks about the company and that he personally wouldn't stay there as they were set in there ways & not accommodating to other safari companies like Hallmark. The next day he informed my husband & I that he was coming with us for the 2 days. I asked him why & how? He told me he told Lewa that we wanted our guide to join us. this wasn't the fact all. Quite the opposite being frank with you. We paid the big bucks so we could get a different perspective from another guide & also have our own privacy for the next 2 days. He came with us on our game drives as well after we requested we get at least one game drive on our own to enjoy the expeiernce one on one with our guide. 2/ After requested from the start our planning with Levis that we wanted to do the Hells Gate. Anthony was not thrilled he had to take us there after our night in Nevashahs. We informed him days out that's what we wanted to do. We ended cycling the Hells Gate which in fact was a highlight for us & declined going on the boat ride to see the hippos. 3/ Our last leg of the trip - Rwanda was in fact organised by Magic Safaris, not Hallmark Planners. this was not mentioned to us at the time of booking. however, our guide was outstanding!! 4/ Overall, we are glad we paid the extra $'s to have most of our game drives in a four wheel drive truck as to a van with various guides. Having the same guide & van for the entire trip would of been terrible. 5/ Apologies on being so direct, however it is best you know as I am in business myself & would like to be informed rather then not so it doenst happen to somebody else. Anthony didn't do himself any favours by bad mouthing another company to us, especially on our first night after shouting him a drink at Opejeta for his B'day on our arrival. His attitude did not sit well with us, especially after just meeting him. He did in fact apologise after our 2 days there that he was wrong with his judgment. Lewa was outstanding & highly recommend it. 6/ We felt secure with our booking having Safari Bookings as the reprensative of the company & made the booking so much more reassuring. 7/ Also a note, we never received a questionnaire at the end of our trip with Anothony, hence me informing you. Magic Safaris on the otherhand did. I highly recommend them & will to others.
35-50 years of age | Experience level: first safari
Queen Elizabeth national park
I came to visit my daughter in Uganda at the end of May and for many years loved to your around on a short tour in Uganda so my daughter planned a surprise trip for me before i moved to the east where we have a project supporting a primary school. The tour was indeed a good surprise, we visited in Queen Elizabeth park and saw many animals including a visit to the Kyambura gorge which is a beautiful place for seeing the chimps. I like the water excursion on the nile till we arrived at the point where we saw clearly the bottom of the waterfall forming part of the river Nile. I enjoyed my trip to Queen Elizabeth and i will not hesitate to suggest this operator Destination Jungle to my friends back home. Oh, Boaz was our guide to show us the animals
35-50 years of age | Experience level: 2-5 safaris
Slow and rude to respond, then failed to organise the few things left to him
Indigo safaris were sometimes slow to respond. The scanned documentation provided failed to give enough information, which also led to some confusion, for example exactly which side of Victoria Falls we were visiting. There was also a breakdown of communication between Indigo Safaris and the 3rd party safari provider in Kasane which resulted in us waiting from 6 am until 7:30 am to go on safari.
We had asked for a game drive as early as possible, as this is the ideal time to see birds. Along with an evening boat trip - also ideal as you get to see an amazing sunset. What was arranged was a mid morning boat trip, followed by a game drive starting at 1:30pm, i.e. the heat of the day. When I pushed back about this, I was told via email:
"All that has happened is that they have been switched round as Kalahari Tours have put their scheduled game drives on in the afternoon and boat cruises in the morning as they that gives better results."
When I said this was not what we wanted, or paid for, and gave good reasons, I was then told:
"I can ask to move the boat safari earlier, but doubt it will be much earlier.
The afternoon game drive in Chobe is a group activity, as you know, and the focus is going to be on animals and they love to go to the river to drink when it’s hot."
I then pushed harder, with an emphasis on how I felt we would see more first thing. The trip was then changed to what we wanted. Albeit on the day the change had not made it to the schedule, hence standing around for an hour and a half. Plus Christopher continued to argue the case for midday safaris. Perhaps he should put that as a unique feature of his safaris!
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Gombe National Park
Gombe is beautiful, the scenery and waterfall very picturesque. If going, please know that the chimps do migrate and follow the food source. For example, when there in April, the chimps are at the top of the mountain. The hike is very strenuous and takes several hours. At other times of the year, the chimps are much lower in the mountains. The guides live and work there and are very knowledgeable. We were not able to see the chimps. But, visiting Jane Goodall's research center was very interesting.
35-50 years of age | Experience level: over 5 safaris
money hungry
when i booked this trip the owner insisted i paid upfront so i did i paid all the money through a bank transfer but somewhere along the line one bank took a $40 dollar fee which when i went into my bank said it was not them but he insisted i had to pay it so i would suggest you use another company
IT
50-65 years of age | Experience level: first safari
more expensive than planned
As I have already told them I felt cheated when I was charged the drop off of the rented car. At Kruger park they knew it from the very beginning that the trip included renting the car in Port Elisabeth and driving all the way to Cape Town and dropping the car at the airport. They never told me the was an extra charge for it and I felt cheated, I also felt cheated when they charged me 2.5 % for paying by credit card. Other than that the trip was fine but i would not use them again ! sorry but you need to be clear from the onset.