DE
50-65 years of age | Experience level: over 5 safaris
Very professional, super good organised,very fast in communication, great tour operatator
I would like to start my review with the first contact I had with the booking office from Speke Uganda Holidays.
Actually, we had planned to make a family trip (5 people) to Madagascar but due to the COVID situation we had to change our travel plans.
Just 3 weeks before departure I contacted Speke Uganda Holidays and asked them for a tour proposal and within 24 hours I received a first suggestion for an itinerary and it was almost perfect, just some small changes and we were happy.
Payments towards Uganda went fine, I was always informed about the status of my payments by the finance department at Speke Uganda Holidays and the team from the booking office answered all our questions very fast and professional.
We got picked by our guide Mr. Jotham Kasamba and we immediately had this connection beween him and the group. We had a very good and clean Safari Land Cruiser which included a fridge and offered enough space for us and our luggage. The itinerary was very well planned, all accommadation were well chosen and we enjoyed grreat food after long drives.
Our Guide, Mr. Jotham Kasamba was very care taking, reliable, in time. Mr. Kasamba is an excellent driver, has a great knowledge in the field and about the wildlife but also about the history of his country. He did very good briefings and was open minded to our input, feedback and wishes. He made our trip special and he managed to make us feel comfortable from the start.
All in all, we were very impressed about the professionalism of Speke Uganda Holidays. At the beginning of the tour we received a tour book which included a drinking bottle to reduce plastic and also the owner, Mr. Mulinde, called us to welcome us in Uganda.
At the end of the trip we received another call from Mr.Mulinde, he wanted to hear if all went well and if we had any extra wishes.
All in all we can only speak positive about the tour, it was perfect!
We enjoyed the tour very much and we will recommend Speke Uganda Holidays to our family and friends. We have actually fallen in love with Uganda and we will definately come back. We have seen lots of cuntries in Africa and we have done lots of Safaris but htis country and the Tour Operator are very much on top.
Thanks to ther team at Speke Uganda Holidays!
20-35 years of age | Experience level: first safari
Excellent in there services.
I don’t have much to say really because my breathe was taken in every step of the Safari as in from the tour guide, to the guiding and in general service during my safari. I have taken memorable photos that I will cherish until the next time I choose to travel with Trust Tour and Safari Tanzania.
CZ
20-35 years of age | Experience level: first safari
Unforgettable life-time experience!
We booked 5 days’ safari Mikumi, Udzungwa and Selous/Nyerere np.
It was the best experience we had in our life! Our guide, Said was really awesome! Many thanks to him for this wonderful experience.
He always tried to see as much as possible. He is really a professional and a person in the right place! We learned a lot of interesting information not only about animals, he was always willing to answer our sometimes stupid questions. He always informed us and planned for the next day and also offered alternatives.
Seeing animals from such close proximity is a unique experience. Lion was less than 2 meters from us! We were fascinated and enchanted by so many things! For example, a picnic in the park overlooking the reservoir, where the animals went to drink, a walking safari with a bushman and lot of others.
The accommodation was always very beautiful and clean, we especially remember the truly magical accommodation in Selous! The food and service was excellent, sometimes quite large portions for us. :)
It was our honeymoon and we even had a room with decorations ready. What a lovely suprise!
It can be seen that everything is done with the heart and with love!
We also thank you Jacob for organizing this tour.
We highly recommend booking the trip with Smile With Us Tours, if you do it then you will definitely have an amazing time!
35-50 years of age | Experience level: first safari
Very professional experience
We are moderately experienced hikers with most of that experience being in the American West so hiking at Kilimanjaro's altitude was a different challenge for us. Our guides had our complete confidence the entire trip. We were very comfortable with the crew personally and professionally. It was important that the entire crew, guides and porters, were friendly and always willing to help. It was clear that the crew cared about our experience. They were very attentive and fun to hike with. We would recommend Almighty Kilimanjaro to others. We were very impressed with the crew and the front office
20-35 years of age | Experience level: first safari
Responsive, sweet, and as helpful as possible! Made sure we got what worked best for us
Me and my friend contacted Alex for this safari and could not have been happier! He worked with us on how many days, what price, etc was best suited for us and provided detailed example itineraries right away. A lot of other safari people we talked to tried to price gouge us but this did not happen here and we got such great value for money. The transport was on time, the lodging was great, the drivers were knowledgeable about the locations and animals (as well as funny and kind shout-out to John and Joshua). The food was also so good! I would recommend this to anyone going on safari in Kenya, I will be telling the same to any friends that come through. Thank you Alex and everyone for a great experience!!
20-35 years of age | Experience level: first safari
Fantastic
We would like to thank Mr Tongesai for the lovely holiday he organized it was the best we ever had, the communication was excellent from the time we started planning the trip till the time we came back from the trip,we got everything we had requested .. Upon arrival(8pm) we met with Mr Tongesai at Okmart he accompanied us to buy our supper then we went to the lodge everything there was as requested the rooms were superb we were well welcomed.. Our 1st activity was the game drive at 6am with uncle Sam, we had a great experience everything was well organized we had our breakfast by the Zambezi river bank it was lovely... We later had our 2nd meal at the lodge it was 5 star, the service the food everything was onpoint.. At 11am Mr T accompanied us for the falls tour and at 6pm he accompanied us to the Boma dinner we had a great and lovely time.. The service was simply the best.
SA
65+ years of age | Experience level: first safari
Tanzania best Safari tour Company
We are a family of 3 and booked the Tanzania 7 day private tour with Mama Savanna (Arusha - Tarangire National Park - Lake Eyasi - Serengeti National Park - Ngorongoro Conservation Area - Arusha).
Alex was the tour organizer and manager, he was very informative, helpful and thoroughly answered all our doubts and questions prior to our departure to Tanzania.
From start to finish we felt safe and were well looked after by all the 'Mama Savanna' staff, from being greeted (with a bunch of flowers) and returned to the airport by Mustafa, welcomed by Alex who again explained the itinerary, detailed the adventure ahead and remained in regular contact throughout our tour. He even arranged a gift for us as we were there on our wedding anniversary. He also arranged and managed the necessary COVID-19 PCR tests for international travel.
We felt Alex (and his staff) were genuinely concerned that we should have a safe and trouble free experience from arrival to departure from Tanzania.
Allen was our tour guide cum driver. He is a great guy, safe driver (the vehicle was clean and well maintained) and very knowledgeable of the vast array of various wildlife we saw. He knew where to go to get the best experiences and had an amazing ability to spot wildlife we would otherwise have missed. He was flexible and accommodated all of our wishes. Nothing was too much trouble for him.
We had an experience of a lifetime, saw some amazing sights, the accommodation was clean and comfortable, the food was good quality and fresh (we got to select the food and sandwiches for our daily lunch boxes) and would of course recommend 'Mama Savanna' to anyone who wants a fantastic and safe Tanzania holiday tour.
20-35 years of age | Experience level: 2-5 safaris
Strongly recommended!
I booked a last moment private tour in Mgahinga NP with Bamboo ecotour. They are very responsive (Edison answers within hours) and flexible, everything went well as planned. I recommend them if you want to discover the Kisoro area, as they know everything (and everyone) around there!
SA
35-50 years of age | Experience level: first safari
Image Travel responded to my emails faster than expected.
Travel Image answered all of my questions, made "provisional" reservation for the accommodation, and finalized the invoice with a discounted rate within 2 days only. Then, the operator asked me to pay the invoice to confirm the accommodation reservations. Of course, I payed the invoice to close the deal. However, after 3 days, the operator informed me that I need to upgrade the accommodation for 1 night due to tent unavailability! Of course, I payed $550 for that upgrade because I had no other option.
In overall, the trip was so good except the extra payment that I payed for the upgrade.
TH
20-35 years of age | Experience level: 2-5 safaris
Best possible safari experience! 100% recommend!
I did a 5 day safari to Tarangire, Serengeti, Ngorongoro and Lake Manyara's national parks with my parents. The tour was perfectly tailored to our needs, the operator Aeneas was extremely responsive and also offered pick-up service to/from the airport and helped us arrange a hotel in Arusha. All accommodations during the tour were perfect and absolutely met our expectations. But the best was the safari itself with our extremely knowledgeable, experienced, kind and passionate guide Kelly. He knew a lot about all the wildlife and their behavior and also had a very keen eye and hence could spot lions, rhinos and other wildlife from far distances, hidden in high grass or trees. It was due to him that we managed to spot all the big 5 and so much more! He showed us more off-the-beaten-tracks parts of Serengeti and made us observe lions - some of them with multiple cubs - from super close distance, whole elephant families with babies and even a hunt and kill by a cheetah! He was also able to spot some of the well-hidden tree climbing lions at Lake Manyara National Park. It was my third safari, but by far the best! After this I won't be able to do more safaris as they won't be able to live up to my experience with Kilimanjaro Adventure Safari Club!
