US
50-65 years of age | Experience level: 2-5 safaris
Wonderful Uganda Vacation with Amazing Guide Eddy
Our plan was to do Gorilla Trekking in Bwindi Impenetrable National Park in Uganda. This was our first trip to Africa and we were apprehensive of how it would go. We wanted it to go flawlessly without any issues. Thanks to Prime Safaris & Tours our trip to Uganda turned out to be a memorable one. From the day we began our trip from our hotel in Entebbe to the time we returned back to our hotel – Prime Safaris & Tours made sure that we were safe, comfortable, and had the best time ever. Many thanks to Prime Safaris & Tours for making this happen.
Since this was our first trip to Africa we were not sure of where to begin. Using the ratings on Trip Advisor we contacted few tour operators in Uganda. We also reached out to few reviewers on Trip Advisor. Response from Cate of Prime Safaris & Tours was amazing. He responded the very next day with four different itineraries which not only included the Gorilla Trekking but also provided additional things we could do on the way to and back from Bwindi Impenetrable National Park. Through the next three months Cate patiently responded to over 40+ emails answering all our questions. Cate’s detailed and prompt responses made us feel comfortable and as we continued the email exchanges we felt even better working with Prime Safaris & Tours. Cate’s suggestions on various aspects of the trip was very useful and valuable.
Eddy, our guide was an amazing person and a great guide. He was courteous, kind, and took very good care of us - from the time he picked us up from the hotel in Entebbe to the time he dropped us off at the same hotel four days later - we were in good hands. He made sure that everything went off very well. As we drove through Uganda and did game drives and went from one place to another Eddy shared lots of information about national parks, its animals, Uganda, its history, culture, and its people.
The planning and arrangements made by Cate at various hotels was excellent. He chose some of the best lodges for us. Each lodge had its own unique features and flavors, locations were great, rooms were nice, and the folks at these lodges treated us extremely well. By selecting excellent places for us to stay, Prime Safari & Tours made our trip especially memorable. There were two outstanding lodges where we were treated exceptionally well by their staff – Mazike Valley Lodge and Buhoma Lodge.
We were very fortunate to have found Prime Safaris & Tours to help us plan and execute a memorable and lasting memory of Uganda for us. Thank you. We will definitely use Prime Safaris & Tours on our future trips to Uganda.
MX
50-65 years of age | Experience level: first safari
MADE OUR SAFARI DREAM COME TRUE!!!
Mama Savana was very professional since the starting process. Alex always answered all questions right away. We went on a 7 day luxury Tanzania Safari, compared several safari companies and I can tell you Mama Savana has a very good price. All the places we stayed at were great.
Allen our guide was very friendly and professional, his spanish was very good and was always willing to make us feel happy.
We surely recommend Mama Savana. Thanks a lot Alex and Allen!!!
ES
20-35 years of age | Experience level: first safari
Very good experience
We have made a honeymoon trip in July and it has been the best experience of our life. Enmanuel has been our guide and we have loved how he has treated us and his knowledge of the country. So we recommend anyone who wants to go on a safari to do it with African Big Cats Safaris.
IT
Kishao Safari offered a professional attentive service. Everything was well organized
Communication prior to safari and during it was excellent
The service was excellent, our driver/ guide was knowledgeable and attentive without being intrusive
The 5 day safari tour was very good quality / price value perfectly living up to expectationsana
Nice safari with lots of really great animal sights
Lodging was excellent at Tortilis camp not so good at Boungaivilea lodge
US
50-65 years of age | Experience level: first safari
Best trip ever
Seriously. I didnt know what to fully expect but everything was first class from the transfers to the accommodations. Mwajabu was very prompt in her responses and put me at ease since this was my first trip to Africa. I highly recommend Hello Tanzania and the trip that i booked.
DK
35-50 years of age | Experience level: 2-5 safaris
Excellent and customer oriented tour operators
I wrote to Majenda and he replied to every query I had! He booked hotels and the car and the driver was always on time! No hassles! They went beyond their work hours to help my family and made sure we were safe at all times and most important we enjoying ourselves!
The prices are affordable and he cares about the services his company offered than earning extra bucks for ripping off customers!
Both drivers we had to Mikumi and Udzungwa were professional and helpsome!
Highly recommend this tour operator, and would definitely use them again in future !
_Ltd-58579.jpeg)
US
Kalinzu chimp tracking: great trip, great tour guide, great experience!
Immaculate is great, and willing to customize trips to fit your needs. Very personable and talkative. The trip itself was a good one, but just a tip for future travelers to Kalinzu Forest: unfortunately during the rainy season, chimps remain high in the trees to avoid the wet ground. We saw plenty in the trees, though. Western Uganda is very beautiful, and this tour was a great way to see a few different examples of that - including some awesome local hot springs
20-35 years of age | Experience level: first safari
Amazing experience! Totally recommend
I booked to climb Kilimanjaro and then do a safari with Kiliholidays (Mack, who was great at organising it all). I booked the 7 day machame route, which is most scenic and every day had incredible views, recommend this route! I have to say it was the best experience of my life, summiting is unexplainable you HAVE to do it yourself to totally understand the amazing, for me emotional, breathtaking (literally lol) moment and due to one guy, my guide Rufano Masi this was made possible, not only was he a guide, he was a friend. He made sure himself and his brilliant team went beyond everything they could do to make it a brilliant experience, I can defiantly say they exceeded in performance and expectation, I cannot thank them enough. Their smiles and support filled the camp every second of the day making even the tough times a lot easier. Every day was its own challenge and unique experience building up to the final summit day, Rufano was professional in every way and totally trustworthy and as a young (20 year old) single girl from England travelling for the first time on my own I felt totally safe and comfortable the entire trip. Rufano was encouraging making us all laugh everyday, he made sure we all had what we needed (and if I was missing something he made it available on hire) and from the very first time I met him at our briefing he was full of passion and determination that I would achieved what I wanted too, this passion was constant throughout the trip and myself and my amazing group submitted! His experience showed through his great knowledge and communication was easy, his English is nearly as good as mine! I learnt a lot from him, if I was in Arusha for longer I would have also loved to have gone on a coffee tour and visited the hot springs which I know he takes clients too, I will have to come back again! I don’t want to give to much away from Kilimanjaro because it’s an individual experience, am amazing sense of achievement which effects everyone differently I would love to encourage anyone thinking about it to just go for it and from my experience Rufano is a perfect guide! Oh and not to mention he is a great photographer capturing many special moment throughout the trip!
We summited in 6 days instead of 7 due to Rufanos suggestion due to his experience and knowledge of the weather conditions not being the best if we had that extra day, myself and group trusted his opinion (he gave us the option totally up to us what we did as we paid for 7 days) but he knew best, and it was the best decision we made! It did mean squeezing 2 days into 1 but It showed it was a great decision because we made it to the top and I’m greatful and so so glad we did it! This is just one example of Rufano thinking about what is best for this clients in order to achieve that end goal. This meant we had an extra day of rest before safari which I was also grateful for!
The safari was amazing During this 4-day camping safari you will visit the Lake Manyara National Park, the Ngorongoro Conservation Area and the Serengeti National Park. We saw lots and also saw rare things such as a leopard and also 10 lions catching a buffalo! Our driver was knowledgable of the animals and parks! Totally recommend this! Amazing experience! Thank you Kiliholidays, everything was organised from my airport pick up until last day of safari where I had my own accommodation sorted in Arusha (they dropped you off and were more than happy to stop by a shop on way back). Overall the best experience which I will treasure for the rest of my life no problem was too big/too small I couldn’t have asked for more!
IT
All fine with an italian speaking guide
We booked a Safari on the second half of July 2018 with Easy Africa, getting to know there that it collaborates with this tour operator managed by italian people.
Richard, our guide, met us at Kilimanjaro airport and was our guide and driver for all the trip till Arusha airport. Speaking italian with him all was easier. He proved to be calm and professional and having good eye for spotting animals. Talking with other guides he brought us where the animals were.
Our Safari included an afternoon in Arusha, 1 day near Lake Manyara, 2 days in Serengeti Park and 1 in Ngorongoro Crater. Visiting different parks allowed us to see all the big-5 without spending too many days and too much money.
Our vehicle, a Range Rover, was outdated but adequate. Hotel accomodations, Planet Lodge, Kudu Lodge and Kati Kati Camp, were excellent despite having requested a medium-upper medium level.
We didn't have any problems and enjoyed the holiday, so we recommend Savannah Explorers also for its good value for money.
50-65 years of age | Experience level: 2-5 safaris
Professional local tour operator
We booked a 8 night tour with Benson Safaris, including the Serengeti, Ngorongoro, Tarangire, Lake Manyara and a day hike in Kilimanjaro. Right from the outset, I found the company to be highly professional and responsive to all requests. I looked at a range of tour companies before booking and found Benson Safaris to be the one that was willing to personalise our tour, make suggestions for different options and provide advice to help us chose the best experience for our budget. I was keen to use a local tour company, but Benson's stood out above even some of the large international companies in terms of customer service and price. All of the people from Benson's that we dealt while in Tanzania were friendly, professional and willing to be flexible to meet our needs, even collecting us at 3am for our return flight, when our travel arrangements changed at the last minute. Our tour guide, Paul, was excellent - knowledgeable and good company. The accommodation was all top notch, very luxurious in wonderful locations. I would not hesitate to recommend Benson Safaris.
