IN
50-65 years of age | Experience level: first safari
The experience was so good,attending to all minute details every day with a great smile every moment
Touch the moon offered us the kind of service which was beyond our expectation.The personal care to each individual was always there.The safaris were perfect.Accommodations were arranged in the best hotels with exotic cuisines.They deserve all credit in providing a truly wonderful African experience
IE
50-65 years of age | Experience level: first safari
Great first experience of a safari.
Initial contact & general communications - strong, lots of emails and phone calls to ensure our trip was well organised.
Trip was well structured. Guide gave excellent service finding animals. explaining about different animals, tracking, local culture. He worked very hard, maximising the time on game drive. Lots of fun with him!
Camp location was wonderful - overlooking river where we saw Hippo, Elephant, Giraffe, lots of birdlife.
Comfort was basic but this was fully explained to us in advance. Food was good.
I would recommend this company and team strongly
NL
50-65 years of age | Experience level: first safari
Excellent customer service and focused on my personal wish list!
I traveled with Orongai Africa Safari for 2 weeks in June/July 2018. They helped arrange everything on my wish list which included tours and diving in Zanzibar followed by safari on mainland, Tanzania. Martha is fast and thorough in her responses and always worked for my interests versus a set agenda/plan. Her warm personality sets the tone for the company and makes you feel like you are a friend and not just a customer. The logistics of the trip were all organized and at an excellent pace. The vehicles were reliable and perfect for the terrain and a special shout out to drivers Azizi (Zanzibar) and Noel (Mainland) who were friendly, professional and highly knowledgable! I learned so much about local culture and the animals. Accommodations were excellent throughout the entire trip. I could rave on about the trip and everything I was able to do and see! It was a trip of a lifetime and I thank Orongai Africa Safari for arranging all of it. It was everything I wanted and even more. They even surprised me with cake, champagne and beautiful flowers on my birthday! It is the thoughtful approach and personal touches that set Orongai Africa Safari above the rest! I highly recommend you contact Martha and her team at Orongai if you want to experience Africa your way! :)
50-65 years of age | Experience level: first safari
Worst driver and operators I have experienced
I, along with 5 friends had booked what we hoped to be an unforgettable safari experience. Unfortunately it was unforgettable for all the wrong reasons. The first day we were given a pop top van instead of a 4WD, with not enough room for more than 2 people to stand and our trip to our first lodge was terrifying with our driver who hardly spoke to us passing at great speed on blind corners nearly hitting oncoming vehicles. There was no communication from him about any of the wildlife in the parks. Our accommodation on several occasions was changed (downgraded) with us only finding out on the day. On the last day before going to the border with Tanzania to continue our safari that had been organised through Solaris we had to travel 9 hours instead of the 3 we were told as the vehicle could not go through the National Park - no 4WD.
In Tanzania the company who had been contracted by Solaris, Cross to Africa, had not been paid for our park entrance fees so our guide was constantly trying to get them to pay up. Our organiser, Judy, ended up paying for the park fees and after much persistence received a repayment a month after the end of the safari.
Our accommodation was also downgraded on several occasions in Tanzania by Solaris. It is a pity this experience has caused us to feel we cannot recommend going to Kenya.
TW
35-50 years of age | Experience level: 2-5 safaris
It’s the best choice to visit Kenya with Let’s Go Travel to experience the beauty of Kenya！
Good service. Excellent! We do have wonderful experience in Kenya!
CL
65+ years of age | Experience level: first safari
Our trip was beyond anything we expected, everything worked perfectly so we were able to just enjoy.
From the first email requesting a trip quote to arriving at the Nairobi airport for our return flight home, the experience with the Luxury Safari Company exceeded all of our expectations. We did not have one problem during our trip which allowed us to just enjoy the incredible experience. I cannot thank Rose enough and will absolutely be recommending her to all of our friends traveling to Africa.
US
50-65 years of age | Experience level: 2-5 safaris
Highly recommended
I recommend Phillemon and Walking Stick without any reservation. From our first communication all the way to the end of our six-day safari, he and his team were terrific. He was always prompt and clear in communications when we arranged the safari, and was flexible when we wanted to make a modest change. The two other staff with us, Kenny and Josiah, were unfailingly friendly and helpful. Four things stand out in my experience.
(1) Philemon is an excellent guide with astonishing ability to see and identify animals even from considerable distances. He knows every by-way and clearly knew how to maneuver our vehicle to get the best possible views of animals we encountered.
(2) While the relatively modest price tag for Walking Stick was one of the attractions to us, we felt like we were treated extremely well. The tent was very large, with a wonderful walk-out awning, and an enclosed area behind for the toilet and shower (which worked just fine). The food was very good - thank you, Josiah - and plentiful. Especially marvelous cakes baked on the open fire.
(3) We had a family emergency back in the States develop six days into our 10-day planned safari and had to rush back. Phillemon and his team completely got the situation, did everything they could to get us back to Maun, and then were invaluable in helping us figure out the complexities of making last-minute travel arrangements. We are indebted to him.
(4) Walking Stick is a small, locally-owned and operated company in a field largely dominated by larger enterprises with capital backing that local enterprises can rarely compete with. Going with an outfit like Walking Stick invests directly in the local economy - and you get tremendous local knowledge in the bargain.
Again, we happily and enthusiastically recommend Walking Stick!
NL
35-50 years of age | Experience level: first safari
Professionally organised safari to Amboseli
Good job.
Clear communication with Robert for preparation. Safari was done by James, nice guy; very friendly. He made very good efforts to let us see the animals that we wanted to see.
My suggestion is to provide more information about the animals and the nature during the safari.
US
50-65 years of age | Experience level: first safari
Fabulous First Safari
Ines, I can't thank you enough for the wonderful experience!!!! I loved the places we stayed and was so grateful for the change you made in days at Victoria Falls so we could do more game drives. We saw great animals. Everyone was so friendly and helpful! All transfers went smoothly and I couldn't have asked for a better first safari!!! You worked with us to make this our own trip and it was outstanding!
I have told everyone who asks what a wonderful job you did for us!
Thanks!
Terry
50-65 years of age | Experience level: 2-5 safaris
Perfect !!!!!
For us the trip was to an outstanding standard from start to finish we were looked after so well