US
35-50 years of age | Experience level: first safari
An Amazing Experience!
The staff of BigFoot Adventures-Kenya are phenomenal! They go above and beyond to make your safari and transportation experience one to remember. Our mission team is going back this fall and would not think of using anyone else to get us around Kenya.
35-50 years of age | Experience level: 2-5 safaris
Extremely helpful and reliable
We used Elida for many of our trips around the Nairobi area. David the owner, was a really decent person, always helpful and accommodating to our needs. Ben was our driver; he was lovely, friendly, kind and informative. Highly recommend them.
QA
35-50 years of age | Experience level: first safari
The Amazing 3-day Masai Mara Game Drive
It was our first time in Kenya, and first time joining a Safari tour. But we are on budgeted travel so we are actually benn trying to find the best deal.. a quality tour package that will meet our budget. And so we found Wildebeest and was assisted by Noah, whose very helpful and patient in replying to all our queries. From the time we arrive until we depart Kenya, we have been communicatung with him and he is available enough to assist us. The whole duration of our 3-day Masai Mara Safari tour is worth it.
50-65 years of age | Experience level: first safari
A fantastic experience in Maasai Mara and a great recommendation!
The location, the camp, the food - both quality and quantity - the ambiance was superb. The staff, their knowledge - particularly the guides - provided a great getaway for a few days.
I am extremely pleased with the experience and will be happy to recommend this safari location to others, as well as take visiting friends and family back again.
EG
35-50 years of age | Experience level: first safari
Honest, transparent and friendly
Honest, transparent and friendly people, i have booked with them for a safari trip to amboseli national park. it was very nice journey with a friendly and professional driver, the lodge was very clean and well organized with a very good service and the over all experience was great
i only felt a little dissappointed for not managing to see mount Keliminjaro due to weather conditions in this time of the year, but this is nature !
US
65+ years of age | Experience level: 2-5 safaris
Our safari was fantastic. Our driver/ animal tracker was excellent. Very knowledgeable and diligent.
no disappointments or mishaps. It was exactly as planned and better. Lodges lovely Driver excellent.
QA
20-35 years of age | Experience level: first safari
It was an awesome experience.good services
simply satisfying.good.i enjoyed evrything and the staff were friendly
RU
20-35 years of age | Experience level: first safari
Awesome private safari in Kenya
We have enjoyed our private Safari with Triumph Kenya. Everything was well organized, our driver Edward fully followed the discussed route and did his best in searching animals.
Camps were nice, with comfortable beds and hot water.
We visited Masai Mara, Nakuru, Naivashi lake and Amboseli park. From all those placed like Masai Mara the most! We were lucky to see the Wildebeest migration, it was a fantastic experience.
Thank you for the great adventure!
AE
35-50 years of age | Experience level: first safari
Good company, nice staff but was misled about the vehicle
Prompt response to quotation request we posted in katokenya.org (which is the union of accredited tour companies in Kenya) which propagate your quotaion request to all accredited safari tour organizers in Kenya.
Always replies are prompt to further enquiries about the offer by Ms/Mrs Fina with flexibility to adjust program and cost.
Airport reception, tour punctuality and game drive experiences are excellent with driver Steve. Steve has excellent and customer-care personality. We are very thankful to him.
Hotels and all arrangements are as promised except for the vehicle, which really made a difference and was the most obvious disappointment.
I was clear to specify to Fina I wanted 4 x 4 land cruiser which turned out based on our experience there that 98%-99% of tour companies provide to their clients who asked and paid for (category 4x4 land cruiser). On top of that nearly 85% of land cruisers used by other companies are new or almost new. We received photo confirmation of the vehicle type to be 4x4 landcruiser while when we arrived there we were surprised they actually provided 4x4 very old landrover with very old non-comfortable interiors and hard seats. This reduced much the comfort of the lengthy roads (4-5 hours) between national parks that we stayed in and also the comfort during game drives.
There was absolutely no communication from acrossthewild tour company that the vehicle provided will not be land cruiser but old land rover instead. This in my opinion is misleading in that part of arrangement, they might also depended on the fact that the first trip was from Nairobi Airport to Amboseli, so there was no chance for us to ask or argue about the vehicle type otherwise we would ruin the next day in Amboseli. That's what happened actually so we just proceeded and withstood the vehicle for the rest of the 7 days. Just to give you an idea of the matter, our ancient land rover was the ONLY land rover we saw in 7 days of game drives among the tens of land cruisers provided by other companies and we came across them.
Even when we later mentioned the point lightly to them, the excuse was that we reserved the package late !!!!!! firstly, even with that excuse they should have informed us in advance by email and left the decision to us to go with that odd vehicle or not instead of sending different photo. Secondly, until the end before we selected them other companies were offering us very close or even one of them lower price with confirmed new 4x4 land cruiser option, so that was wasted opportunity for us because of their lack of transparency and misleading.
Other than the vehicle issue, we have no problems or conservations on this company. Just try to make it clear to them that if the vehicle is not as agreed, you would not pay the balance 70% upon arrival.
IT
35-50 years of age | Experience level: first safari
Great 5-days Safari!
We went on a 5-days group safari across Serengeti (2 nights),Ngorongoro and Manyara,and it was already an amazing experience. As low-budget travellers, we found Meru Slopes was the best deal in terms of value for money. The communication with Geofrey before our arrival was smooth and everything was perfect by the time we arrived. We very much appreciated that airport pick up and the two nights before and after the safari were included in the tour fees. It definitely made our life easier! The tour guide, food and time management were excellent considering what we paid. We definitely recommend it to anyone who is open for camping and has a low budget but don't want to give it up with the stunning parks Tanzania has to offer!