20-35 years of age | Experience level: 2-5 safaris
Very informed
The tour was well planned from the picks ,game drives and accommodation .
The services are good with well mannered staff .
The staff help you creat memories .
CL
20-35 years of age | Experience level: first safari
Edward was a very nice guide and perfect driver
Edward was an excellent driver and guide! Give us an amazing safari, knows a lot of information about animals, and the eco camp where we stay was incredible, everyone was kind and make us feel comfortable.
CL
35-50 years of age | Experience level: first safari
Great operator, played, attentive, wanting to find the best animals so that we could enjoy the exper
Excellent price quality. They will look for you where you point, the place where we are staying is clean, pleasant communication, the meals are tasty and the Masai who serve them are very friendly. The safari is incredible, far from the most beautiful experience I have ever lived.
20-35 years of age | Experience level: 2-5 safaris
Responsable and friendly
Excellent service, Edward is the best guide! Fair price according to quality.
20-35 years of age | Experience level: first safari
Is the best
They are the best. They are smart, friendly and I recommend them 100%.
65+ years of age | Experience level: 2-5 safaris
Caring, Considerate and knowledgeable Uganda Guide
9d trip: incredible nature, game lodges, gorillas!
NL
20-35 years of age | Experience level: 2-5 safaris
Great trip in Uganda with Matoke
We had a great 3.5 weeks trip in Uganda! We (Maarten and Teske, both 28 years old) already decided more than a year ago that we wanted to go to Uganda. We were first doubting whether to arrange the whole trip ourselves or to reach out to a tour company, but eventually decided to book our trip with Matoke tours. We never regretted this decision! Our contact with Matoke (Pleunie) was really good. She replied quickly to all our e-mails and kept us up to date about the Corona regulations. She designed a great program for us, that contained all the parks we wanted to visit and included an 8-day trekking in the Rwenzori mountains (something we specifically asked for us). It was also no problem to make some small changes to the program, according to our desires.
When we arrived in Uganda, there was already a man waiting for us, almost directly after we left the plane, that guided us through all the border controls. It was great that we did not have to figure this out ourselves! Outside the airport, we met our guide Dunn. He was a fantastic guide! He was not only a good chauffeur and a lot of fun to talk to, he knew a lot of different facts and he was amazing at spotting animals for us (during the safari's). He was always happy and friendly and he helped to make it a great trip!
In Uganda we visited Murchison falls, Kibale forest (Chimpanzee tracking), Rwenzori mountains, Queen Elizabeth, Lake Mutanda (gorilla tracking in Bwindi), and lake Mburo. This was a really nice and variable program. All the safari parks were alternated with jungle/mountains, so we never got bored of too many game drives after each other (although I doubt whether that it's even possible). We especially liked our stay in Mutanda Lake Resort, which offers stunning views and a really atmospheric restaurant. It was the most expensive lodge of our trip, but we were really glad we stayed here for four nights. The drives between the parks were also really beautiful and never too long. Everything on our holiday just went smoothly, we even never got stuck with our car or got a flat tyre.
Too conclude, we can really recommend to go to Uganda and book your trip with Matoke!
35-50 years of age | Experience level: first safari
Exceeded expectation. Excellent customer service . Driver James is professional & friendly.
We have just returned from an amazing weekend at Maasai Mara booked through Wilber Safari. I chose Wilber Safari after a frustrating effort from competitor agents. Wilber took keen interest in our needs, and didn’t disappoint. We stayed at Keekorok lodge for 2 nights- excellent service and delicious food with lots of variety. Our tour driver James offered us excellent service , coordinating with colleague driver to identify locations of interest. We saw the big 5 and witnessed a giraffe giving birth. I highly recommend Wilber Safari & driver James. Overall, this holiday exceeded our expectations above and beyond. I will definitely be booked our next holiday with Wilber Safari.
IE
20-35 years of age | Experience level: 2-5 safaris
Lying Cowboys
Kenya bush expeditions lied to me and my local guide about available tickets for the Sheldrick Trust tour for the 20th of December.
On enquiry they said they had 7 tickets available and we only needed 4. They asked for an email to send the payment link and we were slightly skeptical so we offered cash on the day which they agreed.
They charge $50pp US for the tour and the price is actually $15pp from Sheldrick. All they offer extra is pick up and drop off.
On arrival to the Trust, we pulled over and the driver said we had to wait. After questioning he said that we didn’t have tickets and we are waiting to see if there are any no shows. There were 6 other operators engaging in the same activity. Imagine if we had paid online prior!
Absolute cowboys! Sheldrick trust informed us that they are fully booked until the 6th of January and all bookings should be done through them. This company still offers available tickets every single day for the tour, complete liars.
35-50 years of age | Experience level: first safari
Loved his detail to everything. Very efficient and accommodating. He was very patient with me
I loved the communication skill. Constantly checking with us