35-50 years of age | Experience level: 2-5 safaris
They are efficient , punctual and professional the team is cheerful and accomodative
The tour was more than what we expected every detail was perfectly executed.
20-35 years of age | Experience level: over 5 safaris
Very well organised, we were well briefed and constantly updated, very friendly staff
We organised a group safari over some 3 months, our funds were well accounted for, we were constantly updated,time and logistics meticulously planned.
Our expectations were met!
DE
50-65 years of age | Experience level: first safari
GREAT!!!
Four days Tarangire, Ndutu, Serengeti, Ngorongoro. An unbeleavable adventure with the Big Five and so much more. Best accomodation and Service. And Paul? An excellent Driver and guide, prudently and always with a fine flair for places of interest. Indroduced as our guide, gone as our friend. Chapeau, Benson - Five stars!
US
20-35 years of age | Experience level: first safari
The trip of a lifetime!!
My friend and I did a 4 day safari to Serengeti, Ngorongoro and Tarangire and it was amazing!!! We were first time travelers to Africa and weren't quite sure what to expect, but from the moment we landed to the time we got dropped off, we felt so comfortable, safe, and had an incredible time!! We arrived at the Kilimanjaro airport and our guide Frederick was there to pick us up with a sign and take us to the hotel in Arusha, then we started the safari the next day. The scenery was just out of this world and we saw so many animals! The camping was comfortable and the food was pretty good. We've traveled to lots of places, but Africa is just unlike anything else. We were very happy we chose Suricata as our safari company, they made this the trip of a lifetime!
NZ
35-50 years of age | Experience level: first safari
Friendly staff, excellent customer service and well-organised
Viva Safaris exceeded my expectations in terms of friendliness, great customer service and being a well-organised 3 night safari. The email communications to confirm booking and arrangements was great. The staff were able to answer any queries I had via email and a staff member was able to pick us up and drop us off at Hoedspruit airport.
The food was delicious and plentiful, the accommodation was basic, but sufficient and clean. The guides were very friendly and knowledgeable about the animals on our safaris and went out of their way to ensure we got to see some of the Big 5. The drives and walks always left on time and the days were well-planned.
One of the guides, Andy, even went out of his way to go to Hoedspruit Airport after we'd left South Africa to check if a mobile phone had been handed in. I would highly recommend Viva Safaris for an affordable experience in the Kruger National Park.
50-65 years of age | Experience level: first safari
First Class service and attention to detail, nothing was too much to ask.
Communication with the staff was fantastic, from the first phone call to the last email welcoming me back home. All questions were answered promptly and in detail. They more than lived up to expectations and understood my needs and concerns. The safari tour itself went off without a hitch and the experience itself was much more than I expected so much so that I am in the process of booking again for next year! I am a solo traveller who lives regionally so it is really important that I get a good feel for companies that I cannot physically visit and with Encompass Africa I got exactly that. I cant thank them enough for making the whole experience so wonderful.
20-35 years of age | Experience level: 2-5 safaris
Smooth organisation and great experience
The whole organisation in advance was very smooth and prompt. Email communication was quick and really friendly. Our expectations for me and my wife of the package that we booked were exceeded. It was absolutely amazing. We were a group of 6 people together, we did 7 days Sossusvlei Desert and Etosha National Park. We saw it all within that short period of time. The accommodation facilities that were arranged by the company were outstanding. I will definitely come back again in the near future.
NL
35-50 years of age | Experience level: first safari
Rene quickly makes everyone feel at ease, whilst providing a great adventure in the real Kenya
Rene is very positive and clear in his communication, is flexible when needed and looks after the companions very well. He knows a lot about Kenya, but lets yourself experience the beautiful nature and the friendly people. For me the trip had exactly the right mixture of sports, relaxation and time to enjoy the nature, wildlife and people. Yes it was sometime challenging to climb another dusty dirt road, trying to avoid another flat tire due to the many rocks, but we always got to the hotel before getting completely devastated and there was always a good shower and sometimes even swimming pool waiting for us. Rene clearly enjoyed the ride as well, and fortunately was equally glad to be at the hotel. It felt good to recover during dinner, it which Rene turned out to be great story teller of all his previous trips, whilst keeping interest in the others.
The experience was precisely what I had hoped for, no thoughts other than concentration on the road, the bike and on the surrounding nature slowly passing by.
BR
20-35 years of age | Experience level: first safari
Best Safari Experience!!! Kruger Park
I had the best experience!!
It was AMAZING!!
Nicki was soooo great! She is really pationated about doing Safaris and she totally passed her energy and enthusiasm for us!
I'll totally recommend you guys and do it again some time soon!!
35-50 years of age | Experience level: 2-5 safaris
Professional, personal touch, and you could tell they genuinely cared from the preps for the trip.
They exceeded my expectations in all spheres, communication before, during and after the trip was very good. The pre-read for the tour was interesting, well researched, factual and made the safari tour very exciting. I cannot fault them on anything they were responsible for, hard as l tried. They were very professional in the handling of the paperwork necessary, for the parks and other logistics.