FR
50-65 years of age | Experience level: 2-5 safaris
Irresponsible and chaotic
My safari was « subcontracted » out to Big Five. I was supposed to go to Tarengire, Serengeti and Ngorongoro crater with an experienced guide-driver. The first day, we went to Lake Manyara (huh???) with a « guide driver » that didn’t know the place ( he kept going around in circles until we pointed this out, with pictures to prove it) or the animals (he tried to brush up with some borrowed notes when he thought we weren’t looking). The next day, he drive too fast, missed a bend and ended up ploughing through a ridge. While the passengers were more scared than anything else, he apparently damaged the radiator. The last part of the very long drive to a Serengeti campground was dangerous for the cook and driver, since they had to get out and refill the radiator several times. The last was in the dark, and we discovered afterwards that a mother lion and her three cubs had been very close. We arrived very late to the campground. The cook managed everything (setting up the tents, calling for another vehicle, cooking a very late meal) while the driver pretend to be busy. Big Five did not call to let us know about a replacement vehicle. I had been in contact with the people who I booked with, and they put pressure on Big Five. The next day, we had another car and driver (yaaay) and the day after yet another. The people I booked were surprised to find out that I had not gone to Tanengire. They came and got me and took me to Tanengire instead of an initially planned cultural visit.
This company is irresponsible !
35-50 years of age | Experience level: first safari
Best experience ever!
The service that SafariLife gave us, was excellent. Incredibly knowledgeable guide who went over and beyond for us. You will not find a more organized and helpful safari team, who offer real value for money. A heartfelt thank you to our fantastic guide, Rochelle. The safari was perfect from the beginning to the end. We enjoyed every moment!
CH
50-65 years of age | Experience level: 2-5 safaris
Perfect organisation, wonderful guide
We booked a ten days trip through Ugandas National Parks such as Murchison Falls, Kabale und Queen Elizabeth. Pearl Afric Tours & Travel offers highly professional services: from proposing us the best options over the handling of the payment to keeping us informed all the time. In the field everything has worked out perfectly – all the lodges were superb and we spotted more animals that we could have imagined.
The guide we had - David Ategeka - was simply great. He told us a thousand interesting things about the country, it’s nature and it’s people. David is an excellent and very prudent driver and he made our trip in Uganda to a unique experience. We can only recommend Pearl Afric Tours & Travel to anyone else.
AT
35-50 years of age | Experience level: first safari
Phenomenal tailor made safari tour to see the big five
The communication with the Agency was excellent. All our wishes were included.
They handeld adaptations fast and quite well.
Our tour guide and driver Jo was very experienced on catching animals at the right time and he was very courteously & willing.
We felt safe and in good hands at all times. When driving long distances we also had lot‘s of different and amazing experiences together. Highly excieted to come back - we had so many great experiences.
20-35 years of age | Experience level: over 5 safaris
An exemplary service provider in the tours and travel sector.
Sunnycreek made our experience one of the very best and memorable that we'd taken for a while. Everything from planning to execution went so well and we'd be happy to have them again on our next and subsequent trips.
65+ years of age | Experience level: 2-5 safaris
Don't have a tour with this company. Don't give them any money until tour is over.
My wife and I were supposed to have a 17 day Kenya and Tanzania Safari from June 26 through July 14 2022. Heritage of African Jungles (Naomi Kemboi or sometimes Kigen) contacted me through Safari Booking. We shared a lot of emails between their email address ([email protected]) and mine. After then I transferred money twice in Apil and June through wire (more than $12,000) because they insisted wire transfer. After receiving final payment, they stopped responding to my emails. I called Naomi, and she said that she had not received any money and money was sent to the wrong place because their email was hacked by somebody and she thought that I had cancelled my reservation. she insisted that money was received by somebody else. However cancellation letter Naomi said she received was classified as a spam mail and my email address was not mine. Investigations through many sources are under progress to find out who has committed this fraud crime. I think there is only one or two people working inside the company. This fraud case was completely caused by Heritage of African Jungles and they should be responsible for the loss, but Heritage of African Jungles does not respond to me. I want to inform everybody of this serious fraud case in order for him or her not to have monetary and mental damage like me. My wife and my dreams for the last two years have been completely broken away due to this fraud.
20-35 years of age | Experience level: first safari
Very helpful which made it an amazing trip.
Bobby Tours really made our safari trip an amazing experience that we will never forget.
They knew exactly where to go in the national parks and were very informative about all the animals we saw.
Other than that, the food was great and the accommodation was arranged with no hitches.
Thanks again Bobby Tours for everything.
65+ years of age | Experience level: over 5 safaris
The best memories ever!
Having decided to celebrate my 70th by taking 4 of my children on safari in Kenya, I knew where and when I wanted to go – Little Governors, the best of the best safari camp there is, to watch the greatest herds migration in Africa in to the Masai Mara. Thankfully, I made contact with Meshack at Alligator Adventures, who proceeded to thoroughly plan and organise everything locally for our personalised and exclusive 5 day flying safari visit for the last week in July – to meeting us at Nairobi airport, transporting us to Wilson to fly out to the Masai Mara, 3 nights at Little Governors and our balloon trip, collecting us back at Wilson with his driver, Joseph, who filled in the timing gaps with the Giraffe Sanctuary/Croc farm etc and Carnivore Restaurant before our departure flight.
So thank you Alligator Adventures for being so professional, personal and flexible, despite what must have been some very difficult times over the last 2 years of the Covid pandemic, and giving myself and my children (38 down to 20!) the greatest African Adventure safari, that we will always remember - I have no hesitation in highly recommending them!
CH
20-35 years of age | Experience level: first safari
"More than we ever expected"
More than we ever expected
My husband and I (32 &31) fulfilled a longlife dream of ours and booked a 8 day luxury safari with Tanzania Roadside Expeditions in June 2022. By chance I came across Tanzania Roadside Expeditions via this portal and got in touch with them. I was in contact with a few other safari providers at that point but a lot of them answered very sporadically and their prices were outrageously high. Greg from Tanzania Roadside responded to my email in a few hours and offered us a really good safari with exactly what I was looking for. He was super cooperative and fulfilled all our additional requests. I also want to mention that after we did the down payment, Greg still answered my emails with further questions immediately. When we arrived in Tanzania one of Greg's employees picked us up from the airport and brought us to our Hotel where we personally met Greg and our guide/driver for the week Ezechiel. I really want to point out what a great guide Ezechiel was. He has such a welcoming and positive mood, we immediately connect with each other.
He responded to all our requests but also honestly told us if it would be better for example to start earlier instead of later to see more animals. Ezechiel showed us the big 5 and so many other animals, explained their behaviors and told us all their names. He also handled all our Hotel-check in's and was a very good and safe driver. I would recommend Ezechiel a thousand times. He made our trip even more great!
Also I want to mention that all our lodges were outstandingly beautiful, clean and safe. The food was great and there was always the option for something vegetarian and salads and fruits. Even though we both eat everything we really liked to have the option to choose something meatless for every meal.Last but not least I also want to say that we were speechless how close the animals came to our car or how close we could approach them. We never ever expected to see wildlife so close to us!All together this safari was more amazing than I ever thought it would be. I 1000% recommend Greg's Tanzania Roadside Expeditions to everyone who is interested in doing a Safari in Tanzania.
CH
50-65 years of age | Experience level: first safari
Very well organized safari trip. Thanks to our guide Narichizo Boy!!
Thanks to Narichizo it became unforgettable safari. He was the perfect guide for our group.
Our Customer Happiness Manager James Julius Mbise was top organized and thanks to him
we could enjoy our time on the mainland in a relaxed way.
Unfortunately, we missed this in Zanzibar. It would have been important if we had seen the
Customer Happiness Manager there on the first day, as we did on the safari, so that he could
have answered our questions. (Excursions, flight, transfer...).
When it did not work on the last day with the transfer at the first go, we phoned this Mkonyi Gift
and twice he hung up the phone..
Therefore organization of the safari top - Zanzibar flop!