TW
35-50 years of age | Experience level: first safari
It was so amazing experience in my life to see big 5 is one of my dreams and it comes true.
I started at search for "safari operators" and did some studies via google. Many safari operators replied my request very quickly including It Started in Africa. Why I chose it? Because the service let me feel so comfortable. The criteria I focused on the following.
1. Initiatives and responsiveness
2. The ways to introduce safari and Ecosystem is very professional and very attractive
3. Not pushed customer to make decision too hard or not over-promotion
That was why I felt so comfortable and finally I chose It Started in Africa.
During the safari, the guide demonstrated his expertise in introducing animals names, behaviors, characters to me. He was very familiar with where was high possibility to see certain species of animals. All the hospitality was perfect and finally I saw the big 5. This is one of my dreams and it comes true.
65+ years of age | Experience level: 2-5 safaris
The trip exceeded all expectations, it was wonderful, we loved it.
The only slight negatives were, the guide did not pick us up at Victoria Falls Hotel at 10.00am to take us to Llama Lodge, he came at 10.30am and we went straight to Vic Falls trip, so we didn't have chance to organise what we wanted to take with us. We didn't realise we were going across to Zambia for the whole day, in that we didn't know the rhino walk was in Zambia. We didn't know we were driving to Chobe, we thought we were flying, as we went via the airport. None of this mattered. The customer services were excellent throughout, especially on safari. would have liked more information from the guides about the weather changes and movement of animals, the floods, all year round.
AE
35-50 years of age | Experience level: first safari
Great service
We dealt with Denise for our reservation to Amakhala Game reserve and she was very good in her communication.
Amakhala Game reserve is beautiful , with service with a big smile , great safari drives ,passionate guides who go out of their way to make sure you spot as many of the animals , food catered to your diet , lovely rooms , cleanliness.
As it has just 4 tents , you can be sure you have a personal touch from the moment you Check in.
Great palce for a safari & relaxed holiday.
US
Best vacation of our lives!
Aroni exceeded our expectations and went above and beyond with his knowledge of the different cultures, throughout Tanzania, and the multitude of national parks we visited. His personality was so fun and upbeat. We not only made a great treasured friend-who I stay in contact with frequently- moreover, we to know him on a personal level and formed such a valuable bond with him. I
will always treasure the experience and I would highly recommend this company to anyone looking for a top notch exotic vacation.
US
50-65 years of age | Experience level: over 5 safaris
Educational travel support; luxury travel design
I have been working with Patrick Manyika in various ways for three years, to support regular travel to Zambia and Zimbabwe with different groups and individuals. I have been working in Zimbabwe for the last 25 years. The service and support that Patrick and his colleague John Mazviito at Jibha Africa Safaris provided our two groups this May was outstanding. Traveling with 28 choral students, and supporting our performances all along the way is not a simple task, and they handled both our set-up and the execution of the program with professionalism and style. They understand the requirements of academic travel, and supported our travel extraordinarily well.
US
We had a fantastic 14 days tour of South Africa, Swaziland and Victoria Falls with Pembury tours.
Heidi at Pembury tours is the best travel agent I have come across in many years of travelling around the world with many tour companies . She replies to emails promptly, answers questions in details and was readily available when needed for minor hiccups while we were on tour.
US
amazing
We booked a private safari in Tanzania and the local organisation was done by Safarihub. Everything went according to schedule and we received a very thourough briefing in their offices in Arusha. The person that attended to us was very friendly and helpfull and made sure that all our flights and hotels were reconfirmed.
ES
20-35 years of age | Experience level: first safari
Experience unforgettable, fantastic, to repeat.
Everything as arranged. Ibrahim our guide and driver excellent person and excellent deal. With him we saw all the expected animals and many more. He strives for everything to go well, that we all be at ease. Sam our spectacular cook. Delicious food. No personal or gastric prompts. Everything was excellent, best possible. I hope I can repeat. Thanks for everything!
PT
50-65 years of age | Experience level: 2-5 safaris
Out of this World
I couldn't expect better. Booked a tour just 15 days before arriving (crazy to book so last minute) and some hotels I chose were already full so they went with me through all the possibilities. They were always a pleasure to deal with, very charming and helpful and specially prompt to reply and would never be tired or bothered. We managed to do a fantastic itinerary in such a short notice and upon arrival I was greeted at the airport by Dickson, an amazing human being who taught us so much about all the species we found. Vehicle was pretty new and comfortable, no signs of wear. Couldn't expect better service. If some criticism is needed, I would recommend a better on site material (books, maps, etc) which I had not much.
US
65+ years of age | Experience level: over 5 safaris
Their excellence just cannot be described in one sentence so I won't even try.
I have been doing safaris arranged by them for about 20 years and every single time have they not just lived up to expectations, they have excelled themselves every single time with their professionalism, personal involvement and setting the bar higher for themselves each time. One just cannot describe the experience and the only way to truly appreciate and understand it, is to go and experience it yourself. Shaheen and Fareen are exceptional at what they do and never cease to amaze me with their ability to make your journey more enjoyable each time. The first time I went on a safari with them, I had written in their visitors' book that I would be back. I did mean it at the time, but had no idea that I would write the same thing every time thereafter and much less that I would honour my word every time which I did! In closing, I was there last month with a party of 50+ people and each and every one of them was fascinated by what they saw and I am sure most of them will return just as I did. As for me, I can't wait to get back! So Shaheen and Fareen, don't tell me I didn't warn you.